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Scenthound

3.3 (71 reviews)
Closed 8:00 am - 5:00 pm

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They stripped his tail with a tool that should never be used on a collie.  Next picture is how he looked before they ruined him.

They ruined my dog. When I spoke to the manager Samantha her response is I'm not a groomer, none of the techs are groomers no one has a license. I brought in a champion rough collie and they used a tool to strip his tail. I showed picture to breeder who said that never should have been done , Samantha's excuse was he had dry skin which is common for collies. He as NOT matted when he came in as she claimed, he needed a good brushing. I asked if she had ever groomed a rough collie before her answer was she's not a groomer nobody is a groomer. They ruined my dog do not go there none of them are groomers they should not be in business Photo of stripped tail and photo of him before bringing him in. What they did is pitiful. They are NOT groomers they are dog bathers. Horrible.

After "grooming"

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27 days ago

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6 months ago

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7 months ago

excellent overall experience. Reasonably priced and they took very good care of my dog. I will return.

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2 months ago

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11 months ago

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6 months ago

It's a treat for my pups to get groomed here The staff are so kind and gentle to them and the end result is always a pleasure.

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6 months ago

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6 months ago

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1 year ago

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10 months ago

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8 months ago

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1 year ago

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2 years ago

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1 year ago

10 out of 10 my dog had an awesome time ! he smells hypo allergenic shampoo our favorite citrus scent ! great team

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1 year ago

Omg!!I love this place!! Venessa is so amazing!! The staff works so well with my dogs Oliver and Meeka! Thank you guys

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1 year ago

I always love coming here and Vanessa is always such a great help. She was so nice. Thank you.

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1 year ago

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4 years ago

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2 years ago

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3 years ago

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5 years ago

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Tim V.

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2 years ago

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2 years ago

I LOVE this place. Took my dog in and walked out with my dog looking brand new. I love the staff there. Super nice and such great people.

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2 years ago

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2 years ago

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Kevin S.

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5 years ago

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Tim V.

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5 years ago

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Tim V.

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5 years ago

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Tim V.

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6 years ago

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5 years ago

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5 years ago

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Tim V.

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5 years ago

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Tim V.

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6 years ago

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6 years ago

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6 years ago

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5 years ago

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Tim V.

Thank you for the review, Jessi! We appreciate your business!

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5 years ago

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Tim V.

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5 years ago

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Tim V.

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5 years ago

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7 years ago

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Page 1 of 2

Ask the Community - Scenthound

Review Highlights - Scenthound

I always love coming here and Vanessa is always such a great help.

Mentioned in 2 reviews

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Horribly unprofessional I booked this groomer regularly and…read moreyesterday they were confirmed to arrive at our house at 2pm. After notifying me they were arriving 15 minutes early they encountered a road block from some road work that was easily rounded by using the detour. They texted me at 1:46, not called TEXTED me and when I didn't answer by 1:52 because I was with my kids they notified me VIA TEXT that they were going to the next appointment and skipping us. At 1:53 I saw my phone and called and they refused to come to our home even though I provided information on how to navigate the detour. They said they'd come back on Sunday and groom the dogs since they missed up Saturday. Sunday night when they never came by I texted and received this answer "no find someone else" ?! Horribly unprofessional and unkind.

I've been trying to get my guys an appointment for about 3 1/2 weeks now. Unfortunately, instead of…read morethe friendly responses, usually with multiple availabilities, all I've gotten is "sorry, we're booked" or "sorry, no availability" with an updated pricing list for dogs that are not only aggressive but also senile or sick; seriously? My guys are 14 and 16 1/2. One has heart disease and the older one has difficulty standing...because he's 16 1/2. I told her at the 1st appointment not to even bother messing with their teeth or trying to brush them because they both have dental disease and I apply spray and gel to their teeth myself. She always tried to apply the gel or spray anyway. If they gave her a hard time, that was her decision because shed already been told not to. They are less and less tolerant of having their nails trimmed, for several reasons. I was aware she was having difficulty doing their nails by the way she was speaking to me after their last visit but I brushed it off as her just being tired or whatever. If you work with animals in any capacity, especially as a groomer or as a vet tech (which I did my entire adult life until I became disabled a few years ago) then you know 99% of dogs and cats despise having their feet touched, let alone their nails trimmed. As someone who also had my own dog training business, if you can't or dont want to work with a client and their pet anymore, for whatever reason, then you find a professional way to TELL THEM. You dont ignore them and give them the runaround, especially when they've been a loyal client who's given you a fantastic review on Yelp. Im going back to taking my boys to their previous groomer who is at a pet hospital. I liked the mobile grooming because im disabled and driving is dang near impossible for me but I guess I have no choice now. We were always friendly towards eachother and she was always sending pictures throughout their grooming sessions, then its literally like she got tired of them. All she had to do was say she didn't want to groom my dogs anymore but she decided to go about it in the most unprofessional way. I really liked her grooming skills and found her prices very reasonable, especially since she was a mobile groomer. I wish she had talked to me about issues she may have been having with my dogs... or any dogs for that matter. Im a certified dog trainer and, as I said, worked as a vet tech; I could've given her some helpful advice on how to handle cats and dogs she might find difficult for a variety of reasons. It's her business to run as she pleases though. Even with all this said, I'd still say give her a chance, my old men always looked great after their time with her ‍. Hopefully going forward, she'll be more upfront and professional.

Scenthound - groomer - Updated May 2026

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