After having our previous mobile groomer cancel and reschedule twice in a row, we had a hard time…read morefinding someone new for our sweet goldendoodle with special needs--until we found Cosmic Cuts & Colors. Thanks to this amazing team, he's looking and feeling better than he has in months, and we'll be able to get back on a reliable, predictable grooming schedule. We couldn't recommend Cosmic Cuts & Colors enough!​

May 2025: I had high hopes for connecting my dog with a new…read moregroomer, someone that could create something special for my baby! Providing "something a little different" is what they stated they specialize in during their interview on CBS58. I made an appointment and when the day came, they showed up a bit early & let me know they were here. We discussed what type of cut & color I wanted for my dog. When they were finished, My dog looked cute. I was surprised however, the cut wasn't what we discussed at all but I let it go as I knew they had done a good job on her, just not what I was expecting. Then I thought, "maybe I wasn't clear on my wishes or description and they did a good (although plain) job on the cut, I was more excited about the color", the color and style was just what we discussed & they nailed it. October 2025: I made another appointment for grooming, this time I had pictures of other poodle mixes that had a similar coat to my dog. The pictures showed the length of the top of head and the shape of the face I wanted. Regarding the color, we discussed it specifically to be what they did the first time however a bit of a heavier application of the 'streaking' or 'Ombre' effect. I showed them a picture of what it looked like the day they groomed her the 1st time. We talked about adjusting the color slightly also. At the end of our conversation I was told, "okay, yeah, I get what you want" and "great, can you send me those pics to refer to"? I sent the pictures. Not at any point did they say, a "fuller face cut won't work on her" or "I'm not sure how to do a full face cut". I wasn't told anything but "okay" when I asked them to just "trim the top of her head a 1/2 inch & even it out but leave the length" They never indicated they didn't know how to do that. My dog went in with the top of her head over 3 inches long (as I had measured it) when she came out of the grooming, it was just under 1 inch long!!! I was surprised with her color this time also. There was no 'streaking' or "Ombre", it was solid color & so blotched up this time that she has an area at the top of her ear that's the size of a golf ball, like they just spilled a dollup of color on top of her head and left it there. When I discussed all of this with them, there were a couple excuses...I was told "I mentioned there was an accident with the color and we put a bow on that side to cover it up until it grows out". OF NOTE: Of the 5 pictures I showed them of dog cuts, they were ALL of Maltese / Poodle or Bichon / Poodle mixes just as my dog is, a Maltese / Poodle mix. Two of the pics showed examples of a "fuller, squared off snout", not just a short, 'cut to the nose/snout' style, which is what my dog ended up with. The next pic showed a Poodle with a long cut for the top knot of the head. The last 2 pics were of the length of the tail I wanted. All of the pics were of breeds of dogs that were the same or very similar breed of my dog, Poodle mixes. After the grooming, when I addressed my concerns, I was told "I'm sorry this groom wasn't what you expected, with different hair types and a variety of pictures of other dogs and coat types it is hard to replicate". They then responded that they would "take these notes and reflect them on the next groom if you'd like to continue!" Seriously??? I was just baffled at their response via text after I raised my concerns over grooming. I sent them another text, specifically pointing out that there were no pictures of "different hair types" and a "variety of coat types", that all the images I sent were of Poodles and/or Poodle mixes, just as my dog is. I also pointed out that she never mentioned during our conversation, or after she requested I send the pictures, or during the grooming that you were having a "hard time replicating" what I wanted my dogs groom to look like! After that, in the end, they just said "If you are unhappy with the grooms I have done, I don't think I am the right groomer for you" and "I'm sorry my grooming techniques aren't what you are looking for". That response was dismissive, devoid of responsibility and completely lacking accountability. This was a very expensive lesson for me and my dog. I can get over the money, she now has to suffer the results for another 6 months until it grows out.

This place is FABULOUS! Amy is AWESOME! My dog has fear-based dog aggression & I called last minute…read moreto see if they could squeeze us in same day for a nail trim. Luckily, Pretty Pooches was able to accommodate us. When we arrived, they put the other dogs in temporary kennels (so they could keep my dog and other dogs safe-something I really appreciated) & took my dog into a separate room. They were able to clip AND dremel her nails, no problems! This was such a stress-free experience for my pup and I both! We will definitely be back.

I've been taking my dog for years and now that he's senior they decide they can't groom him. I…read moredropped him off and 4 hours later they called for me to pick him up. I picked him up and all they did was bathe him and clip his nails and still had the nerve to charge me $30. The courteous thing to do would've been to call me and ask how we should proceed. Very unprofessional how they went about it.

Amazing service! Super great job! The customer service is remarkable…read more We recommend Pampered Paws for kind puppy maintenance. Thank you!!!

This is a nice enough facility, but you do NOT get your money's worth…read more I brought in my sheepdog who has unique more wirey hair, but doesn't shed enough to take care of herself; she needs grooming about twice a year to clean her up. I brought her in and told them I wanted her to get a complete summer cut. I specified trimming up her face so she could see (long beard and eyebrows), shaving down her privates, thinning out her entire coat, and trimming her belly/legs/chest. I also specifically said NOT to tear out her ear hairs, to trim them instead. It took four hours, and when I picked her up I could see her face! I loved seeing her feet all shaped nicely and her nails trimmed, so I paid the $100 and took her home. When I got home and was able to look at her, I realized that her face and feet were the only thing that they listened to me on. There was dried blood in her ears showing they absolutely did rip out her hair against my direction. Yes her butt was shaved, and her face was trimmed, but the rest of her was quite literally untouched. I had to wing it in my backyard with household scissors just to get her hair down to a reasonable length. I will NOT be returning, this amount of work was worth $40 at most.

We have our golden retriever groomed every 6-8 weeks and he looks consistently awesome every time!…read moreGreat work!

I was very pleased with the service until the day that I mentioned (at my vet's instruction) that…read moremy dog's ears needed to be cleaned and the hair plucked very carefully, as she had developed two ear infections. I was aghast when I was rudely told off in response to my polite request. Stacy did apologize when I picked my dog up, but I was still quite put off and will not be visiting again. It's a shame because she has a nice little shop and my dog seemed to like it there.

Absolutely loved the staff, facility and results at EmBark!…read more The last groomer I took my golden retriever to they had him crated for over an hour in a stressful environment, and the setup at EmBark was the opposite! My dog was able to wander in the grooming area after he was all done, and he came out happy as can be!! He smelled clean, looked clean, his nails were great, and his toes were groomed nicely. They evened out his leg fur after our at home try, and he looked so much better! The staff was caring, attentive, and I will definitely be making another appointment for my pup again.

We called inquiring about a cat nail trim. Normally our friend does them but we were in desperate…read moreneed of a clipping asap and they got us in the next morning. My boyfriend held our sweet girl while the woman who worked there clipped her nails. While Chloe was quite squirmy, she got her nails clipped fairly quickly for a fair price. While there, I also picked up a couple dog chew treats for a dog birthday party later that day. While our cat does best with our friend, we would go here again if needed.

Finding a groomer for a giant breed is not easy. Many groomers steer away from the big guys because…read moreof the time and sheer size makes them difficult to groom. Also, I like to use small businesses when I can so I was happy to find Bonsai groomers. I took my Leonberger to Bonsai and frankly he was a mess. Bonsai has a groomer who is very experienced with large breeds. Bonus! I can't even begin to describe the dog I picked up. He was absolutely beautiful. Perfectly groomed, beautiful trim on his head, clean, and truly amazing. His body clipping was perfect. He was not traumatize, he was happy. I have had my dogs groomed before but this grooming was extraordinary. Thanks Bonsai for excellent service.

My pomeranian was groomed once at Bonsai. I took him to a national chain store for grooming just to…read morecheck it out. I'll never return to a chain store. All of his appointments will be at Bonsai for sure!

For 8 yrs Jen has been the sweetest groomer to our dog with social anxiety. She also gives the best…read morecuts!!

The Owner told us she would no longer groom our dog 5 hours before our appointment. Jen did a…read morefantastic job grooming our dog for 3 years. Reasonably priced (a bit low actually) and great cuts. At one point, we forgot to make our "next" appointment while we were picking up. After several unanswered calls and texts, my husband had to go in person to talk to her to get her to make an appointment. We understand there is no other staff or scheduler to do the Admin work, however a quick text that she would get back to us would have been appreciated. She decided that she was no longer able to groom our senior dog who became fatigued standing for 2+ hours. This is understandable, however the professional choice would have been to inform us of that decision prior to the day of the appointment. (By the way, we walk our dog 1 mile a day and everyone thinks he is a puppy when they meet him. It's not like he is disabled.) She purposefully left us in a bad position with a dog in need during a shortage of groomers taking new clients. A business owner should care about their clients, their reputation, and operating in a fair manner. Get an assistant, proper equipment (to support dog while grooming) and fulfill the commitment. If one no longer wishes to work with a certain customer, give them the courtesy and communicate that with a fair time frame. A business owner in demand CAN pick and choose the clients they wish to serve. It's done all the time. But separate after contracted commitments/appointments have been fulfilled. Unprofessional and discourteous.

There are two parts to this review: one is the store and the other is the grooming spa. Let's…read morestart with the spa and groomer. I have brought my dogs to Roni for many years, even coming up from IL before I moved to Wisconsin, and the drive was shorter. To know my dog is treated gently, kindly, and groomed so well is a gift. To have all this at a very reasonable price is wonderful! Simply put, I am scheduled out for the whole year because the schedule fills up quickly when you have a good groomer. And you get a 10% discount on the store purchases on the day of a grooming. My dog knows he gets a great treat as soon as he is in the car. The store is really well stocked, but you won't find junk pet food. The quality is on the higher end, and I don't see any foods or treats that I would not be glad to serve my dog. The bakery is fun, and they also take special requests. If you are looking for a good groomer, get on the schedule, but be patient. They are busy, but once you get started, book ahead. One other nice note is that Petlicious supports the local food pantries, and the Food Pantry of Waukesha County is very grateful for the donations of pet food for their clients.

They are a great place to go when your dog needs a quick groom…read more They are nice and great with the dogs.