Arthritic knees. Were slowing me down And very uncomfortable This practice is well organized and well kept Attentive staff are patient and watch carefully at my practice moves I do practice at home their suggestions Highly recommend ! Am seeing strength and feeling less discomfort read more

I had a great experience at Scanlon PT - Bill is extremely personable and kind and I always felt welcome and cared for at my appointments. I was dealing with a nagging injury that was different than what I was coming to PT for - Bill took an interest in that injury and did research on his on time to provide some options for exercises. He clearly cares about his patients and what he does goes above and beyond. While I hope to not need PT on a regular basis, if I do I will always come here! Highly recommended. read more

What originally seemed like a nice family business turned out to be the opposite. Scheduling an appointment at this place has been impossible for 3 straight weeks I've been locked in a 8am appointment I could not commit to because of work. Apparently Bill is only available from 8-11 so all of his clients are all crammed into this small building on top of one another, with two windows and smelly carpet. My first visit I was able to work with Bill, but from then on he was of no help to me. They're like 3 underage staff working with clients. Whoever left the reviews previously to mine, they're not being honest. Bill was actually very rude to me and suggested I go somewhere else cause "It's not working out" read more

I'm leaving my original review below and updating with new information. Since writing my original review, I began working in the field of physical therapy, in part because I became fascinated with anatomy and orthopedics during my recovery. I experienced a broad range in the quality of care throughout the two years I was treated for this injury, and unfortunately, this practice was at the poor end of the spectrum. My original review is very emotional because, during a time of severe discomfort, I was being neglected. It was frustrating. My intention here is to describe the same experience from a different frame of mind, with additional perspective. Perhaps my case was an anomaly, but I believe if any patient at any physical therapy practice has the experience I did, they should change practitioners. First, I was instructed to do "the exercises I used to do in Physical Therapy" with no supervision (Bill Scanlon was in a private room or behind a curtain with a patient, and there were no staff present in the gym area). The "exercises I used to do" were to correct for a sacroiliac rotation. At the time I was suffering from a herniated disc. I now know that these are very different diagnoses, and require different exercises. To leave a patient completely unattended during exercise is unethical. A huge part of physical therapy is to correct problematic movement patterns and strategically strengthen specific muscles. To leave someone to determine their own therapeutic exercise is like hiring a plumber to tell you to fix your own sink. Secondly, during my time with Bill Scanlon, my symptoms worsened, and I began to suffer from pain in new areas due to compensatory movement patterns from the disc herniation. The most severe was a case of IT band tightness that was so painful I struggled to sleep. During a trip home, a previous physical therapist performed soft tissue mobilizations that dramatically improved my symptoms. When I relayed this to Bill, he informed me that he did not provide that service. This is unusual, as most orthopedic physical therapists and sports medicine specialists are trained to mobilize soft tissue, and Bill Scanlon's website says that one of his specialties is soft tissue injuries. Lastly, I noted that my therapy consisted nearly exclusively of e-stim/heat and unsupervised exercise. E-stim in the form I was administered uses electricity to prevent pain signals from reaching the central nervous system. Thus, it does not heal, but is very effective at providing temporary relief. Another reviewer mentioned that e-stim was his favorite part of his treatment. I am not disagreeing that it is helpful. However, no amount of (inferential) e-stim will correct a muscular imbalance, realign a joint, stretch a capsule, or improve movement patterns. It is a helpful tool, but nearly useless without other strategies. For these three reasons, I believe Bill Scanlon took advantage of me while I was a patient. Here are the things which my subsequent physical therapist did that helped me recover: 1. I was given parameters for safe activity outside of physical therapy, helping me to avoid motions which would prolong my injury. 2. In addition to my therapist providing manual joint mobilizations, capsular stretching, lumbar traction, and soft tissue mobilization, gym staff were always present during exercise to ensure the correct muscles were being targeted and exercise was being performed safely. 3. I was taught techniques to help with pain relief at home including self traction and foam rolling. ----------------------------------------- I have no idea how this practice has 4 stars. I've seen 7 physical therapists over 8 years for lower back and leg pain, and this practice is BY FAR THE WORST. My sessions consisted mostly of heat and stim, and then he basically just told me to do the same regimen my former PT had me on. While I was seeing him my pain got FAR worse. I ended up seeing an old PT who said that I desperately needed myofacial release on my leg. When I told Dr. Scanlon what this physical therapist said and how much it helped (after one session I could finally sleep again), he simply replied "oh, well we don't do that here." WTF, we don't do that here??? I'm in extreme pain and that's all you've got? He didn't even show me how to use a foam roller to help relieve my symptoms OR direct me to someone who does myofacial work. I understand if you don't provide a specific service, but have a mother-f-ing alternative in your arsenal buddy or refer me to someone. Additionally, in over two months of seeing him, he didn't use a single hands-on modality, which for me is CRITICAL to healing. It takes five minutes to adjust my hips or spine. I know because my current PT does it, and it really, really helps. If you want to waste your money and time to do what you could have done at home, go see Dr. Scanlon. One star for having a centrally located office and professional reception staff. read more

I'm sorry the last person had a less than optimal experience, but Ive had a very different experience here. Yes, they do the heat and stem for the back each time, but I find it to be the most useful part of my PT. They have built up my strength over time and we do one new exercise each week. They've also done the 'modality' work (I think that's what it's called) on my back which has helped. I have had back pain for many years and I know it can be a frustrating process, but some people just have to go through a lot of PT's before they're satisfied and start feeling better. I've moved around a lot and have been to many different PT's and the truth is while some are better than others, back pain takes a long time to get rid of and there's only so much PT can do. I do like how this place seems like a 'mom and pop' kinda place. I'm sure there are benefits from going to a large one in a hospital, but I like the feel here. read more

Bill Scanlon and his crew are awesome! They understand BUSY and help me to do a daily home PT routine. I am 60 years old. Scanlon PT is giving me my life back after years of chronic pain. read more

I went here for treatment since it was rated highly. The intake appointment was fine and Bill is a nice guy overall but when I went for follow-up treatment I spent the majority of my time with his assistants who are not physical therapists. In fact, they are students at Northeastern University and not necessarily in P/T. One of the students was incredibly rude and not meant to work with clients. The student was not only not polite but did not know the exercises and was not qualified to teach them. I would not recommend this place as it is run today. read more

I've been seeing Bill for about ten years for various body issues- bad back, sprained ankle, twisted knee. He's an amazing PT, very gentle, personable, and super knowledgable. His office is clean and bright, there's never a wait, and it's easy to make appointments. There are now some evening hours available too, which is super helpful. Bill and his team seem to remember everything about every patient (or are just really good at studying and memorizing charts) so my treatment has felt seamless. There is always parking and before or after your appt you can enjoy all that Centre Street has to offer. I highly recommend Scanlon PT! read more

Bill Scanlon and staff are great. Ten years ago I went in for rehab on a surgically repaired left shoulder. With Bill's help and direction I was able to gain full range of motion and strength back. So when I dislocated and broke my right shoulder this year and was prescribed PT Bill was the first person I thought of. He knows what he is doing and has a great bedside manner. read more

I've only ever had good experiences at Scanlon Physical Therapy. I've seen both Doctors there and I was pleased with the experience. I had a repetitive strain injury that they saw too with the utmost professionalism and courtesy. I didn't receive any heat/cold stimulation due to the nature of my problem, but I did get a lot of feedback as I built up my strength and balance over time. It's nice that they have an online portal where they record your exercises and so that you can message between appointments with questions. The night appointments can get a bit crowded, but I appreciate the local, family atmosphere of the place. read more

I've been to Scanlon Physical Therapy for a number of years for various reconstruction of this old body, whether it be my back, knees, shoulders. Sometimes just talking to the staff was equally helpful. I had initially chosen Scanlon Physical Therapy because is was in my neighborhood, centrally located and good parking (behind Bukhara Indian Restaurant), or street parking. Yes, I got the heat/stem and or cold each time, which is procedure given your situation. I also got the exercises both in the office and for home, and a new one each time as I progress. I was in a car accident a little over 1-1/2 yrs ago in which I received a concussion and whiplash. In the process vertigo. I thought I would have headaches, neck and shoulder pain forever. I know it was going to take time to heal, but wanted something more than the heat. I call Bill Scanlon and he had told me, he met and hired someone who specialized in concussions, Ryan Klepps. Mr. Klepps not only put heat (no stem, cause for me it was uncomfortable) showed me totally different exercises from the PT I had to see for Worksman Comp. My pain has been an 8-10 on the pain scale since the accident. After doing the exercises in office and at home, my headaches and pain decreased drastically Would I recommend Scanlon Physical Therapy? YES! For their professional, friendly, helpful service. I will highly recommend Scanlon Physical Therapy. Bill, Ryan and staff, thanks for choosing this profession. You guys rock!! read more

I have been to several physical therapy clinics, and surprisingly, found one right in my own back yard in Jamaica Plain that surpasses my previous experiences. Bill Scanlon, the owner and main practitioner there impressed me immediately with his down-to-earth practice, mixed with lots of experience and knowledge and a willingness to take the time to figure out the best treatment to suit my individual needs. I recommend Scanlon Physical Therapy in a heartbeat. read more

I just completed a series of visits to treat capsulitis in my shoulders. Bill and the rest of the staff were totally professional, and I was very pleased with the speed of my recovery. I highly recommend them! - Chris read more

I had a great experience being treated at Scanlon PT over many months for multiple injuries. The therapists are very friendly, knowledgable, and really care about their patients. I have done physical therapy at many different PT clinics, and I was very happy with my treatment at Scanlon. Also, it is a great location in an area without many options for PT, which is another plus! read more