I came in to get a nail out of my tire. I didn't set up an appointment online, but was seen,…read moregreeted, talked to, and they lifted my car all within the first 10 minutes of me getting there. The customer service was fantastic, the shop waiting area was spotless, and they have tables with plugs and iPhone chargers to charge your phone while you're waiting. I had zero complaints being here and was pleased with the service I got!

I will not take my vehicle anywhere else. The manager and staff at this location are excellent…read more They are professional, honest and their prices are extremely fair. I have been more than satisfied every time Mavis has repaired or serviced my vehicle. Highly recommend.

I really enjoy their customer service, they have a lifelong customer with me because they're…read morehonest, great service, and family ran. Highly recommend getting your car serviced here if you're in the eastside of Birmingham.

I have a 06 Dodge charger rt and every time I need anything done on it, this is where I go. They…read morenever disappoint me. They never try to get me for things I don't need. Durrell will let me know exactly what I need and what I will need in the future. I love it there

as a woman, it is hard to feel like you can trust the people who are taking care of your car,…read moreespecially when you don't know that much about cars. However, since the first time that I came to Franklin automotive, not only was I well taken care of, but I was given trustworthy and reliable information. Today was the third time that they have taken care of my car in the past three years, and the service was incredible! I had planned to wait at a coffee shop nearby, and they offered to drive me there so that I could wait comfortably for my car service to be done. When it was over, they called me and sent someone to pick me up, every person who I have interacted with at Franklin automotive is not only kind but also very good at their job. So grateful for this auto repair shop!

Just bought a 2017 vw tiguan and needed an inspection to see what i needed done for the car. The…read moreonly thing pressing was a serpentine belt. Several days later my car wouldn't start and my engine light came on. It turned out to be a key fob battery. When i fi ll up on gas in an area that was potentislly unsafe i had gased up leaving my car running apparently this is whst caused my engine light to come on not to mention a fire hazard. Apparently, static electricity can cause and explosion. In my defense, i am an 80 year old widow living on a pension. In the 40's and 50's not only were there no cell phones, there were no computers. You can see how vulnerable i am. Nic and Brody have listened patiently and provided all the info i needed. Infact i was given a list of all repairs that were needed and the corresponding price. These were divided into those i needed right now, those that coul wait a momth,, and those that could wait longer. They both approached me with respect and kindness which has prompted this review. This is background so you will understand my impression of this busiiness. First of all they were.johnny on the spot. I arrived and they promptly got my Tiguan(my baby) back after Nic and i discussed that she Was a used car and i love her and wanted to take care of her. I had just driven her from the car lot. I wanted to check her out from bumper to bumper. Not only did their mechanics check her out, they provided me wuth a listed in order of priority and cost of each. I was prepared to leave when Nic said to me that the serpentine belt was about to break. I thought Nic was going not going to let me leave wi th it in the condition it was in Nic sent one of his workers t7o go get the belt and put it on. Took an hour including picking up the belt. I got the feeling he was trying to inform me without scaring me. What did i know about serpentine belts.Not a thing! Everyone i encountered behaved that way. I have not felt that way since my husband passed. It was quite touching. Now i learned a new woŕd KeyFob. It has a CR 2032 battery. If the battery is dead so is your car. Lesson # 2. Now being 80 at night when i needed gas if i felt frightened, i would lea e the car running while i gassed up. Did you know that would cause the engine light to come on. Lesson #3. Or that you should never have the car running while gasing up because like static Lesson #4 electricity could cause the car to catch on fire or worse.

I'm from Tuscumbia and was driving home from Birmingham when I had a blowout on I-65 in a pretty…read morerural area. It was over 100 degrees, and after sitting in my vehicle for a while trying to figure out what to do, I realized I couldn't get a mobile tire service and, since it was Saturday afternoon, most shops were already closed. I ended up walking nearly two miles to a gas station for help. When I got there, the attendant didn't hesitate--he said, "Warrior Tire." That recommendation turned out to be one of the biggest blessings of my day. When I was finally able to get my vehicle to the shop, I explained everything that had happened, along with my history of tire issues. I also shared that I've felt taken advantage of by repair shops in the past because I'm not very knowledgeable about cars. Anita at the front desk and the guys in the shop treated me with so much kindness, honesty, and respect. They took the time to explain everything in a way I could understand and were completely transparent with me. Unfortunately, the news wasn't what I wanted to hear--my vehicle was beyond repair--but they were honest instead of trying to sell me something I didn't need and letting me leave in a very unsafe vehicle like previous shops had apparently done. As a single mom who works in the nonprofit field, losing my vehicle was one of the hardest days I've had in a long time. Reliable transportation isn't a luxury for me--it's how I take care of my daughter and get to work. I was emotional, and every single person there was patient, compassionate, and understanding. Since I live about an hour and a half away, they even allowed me to leave my vehicle there because it wasn't safe to drive. The person who had brought me to the shop had already left because we thought my vehicle would be repaired, so I was stranded trying to figure out how to get home. Anita went above and beyond by calling one of her personal friends, who drove me all the way back to Tuscumbia. They wouldn't even let me pay for gas. In a world where customer service often feels rushed and impersonal, Warrior Tire reminded me that there are still genuinely good people out there. They didn't just help with my car--they helped me through one of the most stressful days of my life with compassion and integrity. If you're ever in the area and need honest people who truly care, this is the place to go. I'll never forget the kindness they showed me.

This past summer, driving from Huntsville to an out of town trip, my minivan broke down at the…read moreVolero gas station off the Hayden exit on I65. I was panicked because I was alone with my three children and had no idea how we were going to get home! I looked on Google maps to see if I could locate a repair shop nearby and found Warrior Tire & Auto Service. They were so kind and the owner himself drove over to the Volero gas station to inspect my car. He got it running enough to drive it back to their shop where they promptly fixed the issue. Jeff took the time to explain everything to me and even offered to talk to my husband on the phone. I'm so grateful for his kindness, generosity, and hospitality. If I lived nearby, I would use their shop exclusively for all my car repairs. Highly recommend!

Been here a couple times now. No appointments, so first come first serve which isn't bad if you are…read morejust dropping off. They are no BS. They will recommend but not pushy and tell you straight up if it's needed or not. I'll be going back for sure. Great service, quality and value.

Honest reliable courteous service quick I drive 40 miles to have my car serviced here. They are…read morevery reasonably priced.

Great service during a visit to get a small nail out the tire. The guy explained the issue and how…read moreit was not worth a repair. He patched it for free until I was able to get a new tire. The location is convenient for me and i notice they have more than one. I was comfortable when I usually hate doing car things!

I bought four tires a few months back. A personnel were helpful and friendly and really care to see…read moreyou got the right product. I bought four huge tires that were practically brand new for hundreds of dollars cheaper than I would've bought them new great people check out

One of my tires was low almost everyday for a week. Finally decided to take it in…read more Pulled up to the building. You wait in your car. A technician came right up, texted my tires, found the leak and fixed it. Easypeasy! Only $8. Go here! Highly recommend!

I use Bessemer tire every time to replace my tires. service is great. Only problem I had is when I…read moregot directions it said they opened at 6 but didn't open till 8 and there was no sign in front giving hours.

There are a lot of options in the Trussville Argo area for having work done on your vehicle. I…read moreconsider myself a fairly well educated consumer when it comes to issues of automotive repair and Harbison is who I trust. Some mechanics will just throw parts at your vehicle hoping they resolve the issue. Harbison is a honest broker. They only fix what they know and can confirm to be in need of repair. Service is done on a first come / First served basis. Drop off your vehicle in the morning and it will be done in a timely manner.

I would not take my car anywhere, but Harbison Tire and Auto Service!! They do great work. They are…read morehonest, hard-working mechanics. Yeah, office crew works hard too... they don't work on your car without calling you first. They always give you the price of what it's going to cost you. I drive a long way to go to Harbison Tire and Auto Service...I will always take my car to Harbison Tire and Auto Service....thank you very much to the crew of Harbison Tire and Auto Service when you see more than 50 cars at Harbison , you know they're doing something right!!! If you have to wait, have a cup of coffee!! Don't complain about waiting. You will get your car and you will be happy!! L. Brasseale