First time of the good points; Great water pressure. The…read morelady that takes care of the breakfast area was on top of things and ran a tight ship. Now for the bad. There was a sleeper sofa in the room, that reeked of urine. I'm not sure if it was coming from the mattress section or the cushions on the couch or what, but it was pretty much nothing that we would sit on. Speaking of not sitting on it, there was dust on the armrests like they don't have vacuum attachments or something. Cobwebs on power cords and curtains. Mildew or mold in the shower between the tiles. See pictures. Water would leak from the shower, under the wall, soaking the carpet 3 ft. Into the carpeting by the side of the bed. To the point where my girlfriend's shoelaces were wet in the morning. Luckily she didn't have a bag on the floor.. Very loud creaky ceiling. I think most hotels use concrete floors but this one has wooden floors and between the footsteps and the creaking, it was hard to get to sleep. Could also easily hear voices from upstairs. While we were down at the pool, our key became demagnetized for some reason, and when my girlfriend went to the desk to get it reprogrammed, the lady, Darlene , gave her the third degree about asking for ID and everything which of course was in the room that we couldn't get into. And then finally reprogrammed the key but like it was a chore and she was doing us a favor. Handicap spots are on the side of the building but you have to wheel around to the main entrance because there's no cutout in the sidewalk to get up to the side entrance. Breakfast. I knew it was posted on the wall and they offered things like pancakes and bacon or omelets and bacon. But Saturdays and Sundays it's the exact same menu. Scrambled eggs and sausage links. You would think they would split that up. Mix it up for weekend travelers. Will not stay there again.

Updating my review, first time was a flop, but decided to get best western another go, this time…read morethey were pet friendly. Stayed in room 223 which was very clean and neat. Love the body wash that was there. Bathroom was very clean compared to last time Breakfast was okay, wish you all can include turkey bacon, or turkey sausage, always remember not everyone eats pork. Thank you. Enjoyed the pool, no one was there at the time I went for a swim, which was great. Overall I'll definitely consider staying again.

3rd time there never get tired of the views. The quietness is a big plus as well. I am sure we will…read morebe back again.

Great shows ,awesome people service dog friendly, very clean tolits and awesome coffee and staff…read moreare very helpful they even gave me a backrub

Pros: Front desk worker "Anna" was very nice. Bed very comfortable. Like the carpetless floors…read more Cons: You get what you pay for. Mold all around bathtub. When I ran the bath, weird pieces of something came out of the faucet. FD could not find a 'do not disturb' sign for my door. So housekeeping knocked at 9 to come in. Coffee at breakfast very cold (and no decaf). Heating system in room doesn't work well. But for the price I guess it's worth it.

My visit was mostly good. The location was immediately off…read morethe highway exit and within 40 minutes of my destination of Letchworth State Park. The staff at the front desk was pleasant and helpful. The room was clean, the bed comfy, the shower hot. The room had a fridge and microwave and still has individual containers of shampoo and conditioner. There was an ice machine and soda machine by the office, though the credit card machine was not working so I had to get change at the front desk. The TV remote was absent and there were no extras at the front desk so no tv for me. Entrances to rooms are interior. I was on the second floor with an outside door to the building near my end if the building. Someone had propped open that door late at night and I closed it. A complimentary breakfast continental style is included. I would have rated 4 stars except for billing. I prepaid with Expedia and the online checkin process was great, providing a pic of driver's license, color, make of car, all things to speed up the checkin process and it did. HOWEVER, next day I was charged not only thru Expedia, but by Days Inn. Not cool at all. I called the hotel. They directed me to their 800 customer service number. First call to them and I was disconnected. Not cool at all. Next call they told me I needed to call Expedia. WTH? Not cool at all. So, I called Expedia. They indicated a refund was made and would take up to 5 days. Still not cool at all. Last time I ever pre-pay for a hotel. Period.

Stayed at the Hampton Inn in Hornell for an event and overall it did the job…read more Pros: * Newer building, clean, modern vibes * Staff was legit friendly -- smiles, helpful, no attitude * Close to Applebee's (clutch) and Wegmans (elite tier grocery, let's be real) * Event space was solid * They had grab-and-go breakfast bags for folks who were in a rush -- nice touch, very "we got you" Cons: * Parking is tight-tight. If you drive a truck or SUV, say a little prayer * Rough morning when there was zero hot water. Cold shower gang rise up Not ideal, especially when you're trying to be a functioning adult before coffee Even with the cold shower surprise, I'd still stay here again. Stuff happens, they handled it as best they could, and the location + staff make up for it. Would recommend -- just maybe don't plan your longest, steamiest shower of the year here... at least not that morning

From the owner: You'll find us off Route 21 in the heart of the Maple City. We are just a mile from St. James…read moreHospital and just a 10-minute drive from Alfred State College and Alfred University. A variety of shops and restaurants are right next door. Enjoy free breakfast and WiFi as well as access to our 24-hour fitness center and indoor heated pool.

Excellent place to stay they serve popcorn at Night…read more Pool & breakfast in the morning ! Will return next year ! This place isn't on the choice hotels You have to google this hotel Nice and clean Would recommend this place ! Unfortunately I forgot to mention this hotel Was bought out by Best Western

Holiday Valley is the best "local" ski resort (in my case local means a 3 hour drive each way). I…read moream willing to make the drive since Holiday Valley provides a great ski day. The resort has 750 feet of vertical, but it skies much bigger than that, the large variety of slopes and challenges provides a rich experience. Parking at Holiday Valley is free, but on a busy day you may have a bit of a walk, especially if you are heading to the Main Lodge, but you can park at one of the other 2 base lodges, they are smaller but still very nice. My biggest complaint at the Main Lodge is that you will encounter a couple of sets of stairs to get to the slopes. Inside the lodge there are plenty of seating, bathrooms, rentals, ski shops and the usual ski lodge food. The Tannenbaum Lodge does provide a couple of rooms where you can leave your bags and bring your own food, which is very convenient. From the Main Lodge you have 2 primary lift choices, Cindy's Quad and the Mardi Gras Express; both keep the lines moving at a good pace and allow you access to the rest of the resort. The lift system overall works well to keep you moving and the lines at a reasonable level. This year Holiday Valley has gone to a RFID lift ticket which was a bit challenging to find the right location for the card to consistently activate the gates, once I figured it out it was pretty smooth. Holiday Valley offers plenty of challenge and with its location in the lake effect snow belt it usually gets great snow coverage. On my recent day trip I found the skiing better than my earlier trip to Lake open runs like Mardi Gras to rollicking narrower trails through the woods. The Black trails are always welcome with Champagne, Yodeler and Edelweiss usually worth multiple runs. Typically, 1 or 2 of these will have one side groomed and the other side moguls. There are plenty of glade tree skiing runs and a couple of terrain parks off of the Morningstar Express Lift. They even have a Double Black Diamond run, although it was not open this trip. For my most recent visit I took advantage of the Cabin Fever Days promotion to get a $25 lift ticket at selected ski shops; plenty of other people also took advantage of the promotion so it was busy for a Tuesday. Conditions were great, almost the whole resort was open. After a nice morning of skiing the Blue and Black runs, I did feel so good that I skied some of the moguls and took a few runs through the Happy Glades which is the first time I have been tree skiing in several years. I also did take a short midday stop at the Tannenbaum Lodge for a quick warm up. Holiday Valley consistently receives high marks as one of the best resorts in the East, it also gets more skier visits than any other resort in New York. I have been skiing Holiday Valley for more than three decades and I always have a great time. The drive there and back can be challenging at times, but that just means the resort is getting plenty of snow. If you are looking for a great day of skiing Holiday Valley should be on your list. In addition, the town of Ellicottville is a charming ski town and Salamanca offers a full-service Casino and resort.

WOW this ski resort blew me away, as it has everything you will need to enjoy your skiing…read moreexperience. They have tons of ski equipment/snowboarding, a large cafeteria on the second floor, daycare service, and a cool little bar. I'm still taking back at how nice all the skiers were. Basically everyone welcoming you to sit at their table while eating, and helping when they see you're in distress. I'd like to call that unity. You could see large groups of friends, couples, families with small children and solo skiers all having the time of their life. I was impressed that you could safely leave your skis outside on the rack and no one bothered them. That doesn't happen in Columbus, Ohio. lol This lodge is something you would see out of a magazine as it is magnificent in every way. My favorite was the large, second floor outside patio area with comfy chairs to sit and rest in between racing down the slopes. Just a place to kick back and catch your breath, and it's right off of the bar area, how convenient is that? On the first level, there is a huge locker room area with digital lockers, where you'll see everyone either bundling up or stripping down. In the cafeteria on the second floor, like I mentioned before has a huge array of delicious items to refuel your system. As you walk in the dining area, you will see a huge room with wraparound windows and I could not even tell you how many tables and chairs, and an enormous fireplace....which was a bit too warm for my liking, but I just took off a few layers and I was fine. On the first floor adjacent to the bottom of the slope, you will find a very toasty warm Starbucks offering not only their signature coffees and snacks, but also a wall of alcohol, alcoholic beverages, along with whiskey. Guess you gotta stay warm somehow. They also have a large glass ice water tower for those that want to pop in and get a quick hydrate before heading back out. And the slopes... unbelievable!!!! You literally have so much to choose from. And they are all meticulously cared for. Lastly, they have ski lessons on hand for the beginners. Overall, I was impressed and look forward to my next visit . Thank you holiday Valley!!!!

Stayed here for a night on our way to DC. Found this place via Expedia. Small town with no many…read morebusinesses around. Conveniently located. When we checked in this place was almost fully occupied some working crews. Parking was filled with their vehicles and trucks. Found a parking near the side door by chance. Check in was smooth. They gave us a room in the ground floor itself. Amenities are Ok. The air conditioning was functional. That was the best thing on a hot summer day. Their breakfast area is smaller - options are limited - especially of you are someone with dietary restrictions. They've got a nice backyard to sit and enjoy the evenings or some fun time with kids. We used the laundry there - clean and quite useful. Our stay was a pleasant one. No hiccups. No hassles. Happy about the experience.

This hotel is not, and should not, be your first choice when looking for a place to stay, but when…read morethe only other hotel in town is booked up and you can't keep your eyes open... you just gotta do what you gotta do. It's not completely bad, but it's not that good either. When you first walk in there's an odor. I don't know exactly what the odor is, but it hits you even harder in the room. Even though the room is def small for the high price it seems pretty put together well, and clean, with the exception of the floor. It's dirty. I mean it's 'turned the bottom of my sons white socks to a mud color' dirty. I did notice while walking down the corridors that several people had their work boots sitting outside of their rooms. My husband took a second to comment on good home training since he does something similar with his work boots at home. I'm assuming not everyone does this for whatever reasons and the carpet suffers the price. Any whoo! Tip 1: Use your flip flops to go shower and keep your shoes on till you get in bed. The bed was pretty comfy plus we were exhausted, so that worked out. The only thing there was these stains on the ceiling the shape of a bed that kinda made you feel as if the bed on the floor above you was going to fall through. Weird. The shower sucks. Warm hard water and no pressure. The breakfast wasn't great either, but it was food... I think. Oh wait, the drive on this long, dark and wooded road coming up to the hotel will definitely make you uneasy. Half way up you may start to question the gps, but it's up there. Be brave!

I had to drive 6.5 hours through a complete wide out snowstorm, accompanied by ice which resulted…read morein me checking in late. Worn out and stressed. I walk through the doors to an attitude from Tanya saying I was the last person to check in. And apparently she had to stay until I got there. On top of that, the out front unloading zone and parking lot had not even been plowed or treated with salt. Therefore, what a hassle trying to get your luggage in the middle of the night. As everyone knows the brand Wyndham is typically on target however this location is not. For the price of the rooms and the brand was very disappointed, not only with the service but the condition of the room. I will say my bed was very comfortable however, the pillows needed thrown away as there was really nothing left to them as you picked them up they folded into and were all floppy. Zero support! My duvet cover showed a huge rip that had been sewn back together, Underneath the heating unit, there were all kinds of wires that had been spliced sticking out, grabbing your feet when you went by, cloth chair, a huge stain on it, mini fridge was frozen up, coffee pot was dirty, dirt around bathroom vanity faucet, bathroom exhaust fan didn't work at all, peeling paint from the bathroom mirror frame, grout in the bathroom with two different colors, tub drained very slow, towel had someone else's hair on it, bathroom door frame all scratched up, remote control was dirty, and some features not even work on it, wasn't able to connect to Wi-Fi the entire time there. As I missed my dog on the trip, I stopped at the front desk to ask if there were breed restrictions and the cost.... Quickly, the lady rolled her eyes ( same lady that checked me in with the attitude ) and ask what I had, followed by an attitude as to why it cost a extra$ 75 per night for a dog ( keep in mind I didn't ask why ) but she definitely lead on that. She didn't appreciate dogs being there and she said it would be cheaper to leave them at home. She stated that everything has to be taken out of the room and cleaned afterwards. Yes I expected that but the level of attitude I received was very unwelcoming. Perhaps it's time for a career change for this individual as she is leaving a negative impact on this hotel. Can we say " bad apple "? Everyone else here was very friendly. Noticed same bags of trash, set out by the residence for pick up for days. Elevators were a slushy mess in the lobby coming in pretty much the same. Wasn't able to enjoy the heated pool or hot tub due to unruly children running, screaming out of control as they were doing cannonballs....and of course, the parents were doing nothing. Parking was a train wreck as they didn't plow any of the parking lot or parking spaces, therefore it took up a lot more space because people couldn't see the lines and a lot of people had to park at the bank next-door and lug all their stuff across the snowy parking lot. OK now for what I did enjoy. Bed was comfortable and clean, rosemary, scented toiletries, hot complementary breakfast with delicious coffee. Friendly and helpful staff ( except for gray hair lady at the front desk ). Great location for walking to and from on a ski trip.

I have mixed feelings about this stay. On the one hand, the proximity to everything in…read moreEllicottville is unbeatable, and the beds were incredibly comfortable. While the breakfast was just so-so, the coffee was actually pretty good. However, a front desk agent named Tanya completely ruined what could have been a great experience. As a handler of two service animals, I was shocked by her lack of knowledge regarding the ADA. Upon check-in, she asked questions about my specific disability, forced me to sign a "pet form" (service animals are not pets), and aggressively threatened to evict me if the dogs barked--despite them being silent and well-behaved. It created a hostile environment immediately. To make matters worse, my room keys were deactivated four times in two days, and when I tried to book a second night directly through Wyndham instead of Expedia to fix a rewards issue (as Tanya suggested), she was rude, dismissive, and refused a simple upgrade or late checkout even though the hotel was visibly empty. The physical hotel is nice, but until they train their staff on federal law and basic hospitality, I can't recommend staying here if you want to feel welcome.

A Vintage Authentic Log Cabin, better than any Coudersport Pa Hotel.Has Cable, Internet, Streamside…read morefire pit.

This place is just adorable and very clean. The location is quiet and perfect for relaxing. Both…read morethe owner ,Chris, and Handyman Bob were very pleasant to deal with.

Location location - 230 feet of lakeside frontage and a short walk to the village of Hammondsport…read morefor restaurants and shopping. The owners have strategically placed Adirondack chairs, a fire pit and a beautiful gazebo so guests can enjoy the awesome beauty of Keuka Lake. The property is adjacent to the town's Depot Park and within easy driving distance to several notable wineries including Weis and Dr. Konstantine Frank's. Room - well maintained, quiet, with all needed amenities. Service - in-room service is generally not offered though available. You are encouraged to place garbage and dirty towels outside the door in the morning for pick-up. A pad listing supplies wanted (e.g. towels, soap) can be filled out and affixed to the outside of the door. We found the housekeepers to be very prompt in filling our requests each day. Owners - informative, friendly and seemingly always available. Affordability - a relative bargain considering all of the above.

My husband, teen daughter, & I spent the night on way to Canandaigua lake. Owner is helpful,…read morefriendly, & keeps the property very clean. Great dining & winery suggestions. Perfect stop & we enjoyed being lakeside, exploring Hammondsport (steps away). Beds are comfortable & room was great for us. Parking in front of room made it an easy unload. Recommend this place.