I boarded my 2 dogs the staff gave them great attention. The food I left ran out they provided for…read morethem no extra charges

I boarded my two dogs here for five days and provided separate food for each dog, since they eat…read moredifferent types. When I picked them up, one of my dogs looked like he had lost weight. When I checked the food I brought, only one bag was used and the other was returned untouched. When I called to ask, I was told both dogs were fed the same food--despite me clearly explaining and providing separate food for each. This is very concerning. I paid for my dogs to be properly cared for, and that did not happen. If there was any confusion, someone should have contacted me. Overall, this experience felt unprofessional and negligent. I will not be using this boarding service again.

Going Out Of Business and want free help to renovate their dumpy building! Don't bring your pet…read morehere! They will escape, or worse, be tramatized by a horrible owner and staff.

I have had the pleasure of using Kritters since relocating to the area. I first used them with my…read morevery senior Pug strictly for baths and boarding. This was the first time I ever had to board this baby and they were fine with my daily how is phone calls and made me feel safe. I now use them to bathe and daycare my younger babies. I would recommend them to anyone for their dog needs.

Based on my experience, I cannot recommend Sit Means Sit. I have a 6-year-old American Bulldog mix,…read moreThor, and we live in the Old Fourth Ward area near the Beltline, which is heavily populated with dogs. After being attacked at a dog park, Thor became extremely reactive toward other dogs. It got to the point where simple walks became stressful, and I could no longer take him to public places because of how intense his reactions were. I tried working with another training company and even attempted training on my own, but after losing his sister, his behavior worsened. I didn't want to give up on him, so after researching options, I decided to move forward with Sit Means Sit. After our consultation, I felt hopeful and enrolled him in their board and train program in November 2025 with clear expectations: improved leash behavior, reduced reactivity, and the ability to safely take him out in public. During his stay, I communicated that he has anxiety during storms and provided Trazodone from his vet to be used only as needed. I received daily updates and was told he was doing well. However, I was later informed he was still highly anxious and had been taken to a vet and given additional Trazodone. While I understood the situation, I was concerned about how frequently it was being used, as it was not intended for regular daily use. When I picked Thor up, I immediately noticed he was still pulling hard on the leash, even just walking to the car. Within a week of being home, his behavior regressed significantly. Walks became difficult again, and attempts to bring him to public places like coffee shops were unsuccessful. We did attend one group class in December 2025 at Truist Park, and that experience was very discouraging. Thor was extremely reactive, to the point where I felt like I needed to leave the session early. It was upsetting to see that he had just completed training yet was behaving as if he had never been trained, especially while other dogs in the group were responding well. The board and train package was also presented as including unlimited follow-up sessions, including in-home visits to address ongoing or situational behavior issues. That was a major reason I chose this program, as I expected continued support and the ability to work through real-life challenges in our home environment. Because of that, I did not leave a negative review immediately after the program ended. Instead, I reached out multiple times requesting in-home sessions so the trainer could address the issues that were clearly still present. In a five-month period, we only had two in-home sessions. Despite this, I remained consistent in working with Thor--taking him on regular one-hour walks and continuing to train with him on my own because I truly do not want to give up on him. Five months later, I am still dealing with the same issues. Thor is difficult to walk, remains reactive toward other dogs, and cannot comfortably be taken to public places. This has been extremely disappointing given the investment and expectations set at the start. To be fair, the team did organize group classes and invited us to attend. However, due to the distance from our home and conflicts with my work schedule, I wasn't always able to make them. When I asked for alternative support, I often found availability to be very limited. Most recently, I was told the trainer is fully booked for at least 60 days. Throughout this process, I felt like I had to chase support rather than receive it. I was not asking for additional help without reason, but rather trying to use the follow-up support that was included as part of the program. I was willing to invest in training because I truly want a better quality of life for my dog, which is why this has been so disappointing. Overall, I cannot recommend this program based on the lack of progress and limited accessibility for continued support.

I reached out to this place for a consultation for my Yorkie. On the call I was given the next…read moreavailable weekend date and two time options to choose from. I chose the time and was told "ill see you then". The day of consultation I called but they weren't open yet so I continued to their location 40mins away from me just to be told my appt was canceled because I did not confirm. No one reached out letting me know this was canceled! Additionally the person who was there said the trainer was at someone's home to do the evaluation and all evals take place at the home. Plus I should've received an email to confirm the appt. Well none of this was explained on the initial call and neither did anyone ask for my email or address for that matter. I was told to write my info down and someone would contact me. Well that was about a month ago. Poor communication upfront could only mean potential issues going forward. Will spend money else where as costs aren't cheap for these services.

Brought my cat here for a visit with an allergy problem and took advantage of their $25 first…read moreappointment deal. Everyone was very nice and it was a very clean place. They treated my cat well and addressed my concerns.

We have been taking our dog to Kay's for some time now, but recently, when I got ready to drop him…read moreoff, the receptionist approached me rudely for no reason. We had an appointment to shelter our dog for a week, which we do often because we love to take vacations. On this day, when I arrived, my dog was a little more curious than normal and was pulling me in a different direction. Knowing I would be gone for a while, I decided to give him extra attention. While allowing him to sniff around, the receptionist came out of the building, didn't speak now greet me but immediately said, "What do you want, " which startled me, because I wasn't expecting and my back was turned. I turned around and replied, I have an appointment. Her next reply was, "Well hurry up, we are getting ready for a meeting." How was I supposed to know they were having a meeting, I didn't get the memo, I was there for one thing and that was to drop my dog off for boarding. Fortunately, another lady behind the counter who checked my dog in was very kind and a delight to deal with. Fast-forward, after returning from the trip my wife went to pick up of dog, which we refer to as our son, and returned home. Mine you, we just had our dog groomed about a week and a half early. We've dropped our son off there on many occasions and when we got him back this time he didn't even look like our dog, my wife said someone Kays said he was continuously peeping in his cage and he needed to be neutered and he does it every visit, surprise-surprise that's news to me. My dog had matted hair in his face and ears, apparently from lying and sleeping in his peep. I'm so disappointed.

We got Ojai from Matchless Frenchie's back in November 2022 while we were living in Bluffton, SC…read more My wife found her after her hairstylist brought in Ojai's sister at a hair appointment and found the Matchless Frenchie IG page. My wife reached out ASAP to Matchless Frenchies and it was an easy connection from the start. We were able to schedule a FaceTime call, see Ojai, and work out a pick up day/location only a few weeks after. We could tell that they raised their frenchie's right from the moment we met them and we are so glad we got Ojai from them. We've had her for almost two years now and she is the best dog we could have ever asked for! She also has ZERO health issues, which is incredible for French bulldogs. If you are looking for a frenchie, Matchless Frenchies is who you need!

Going on vacation and don't know where to leave your pup? Scared of leaving her at some random…read moreplace where she'll just be in a kennel all day? Don't want to break the back on doggy day care? Well sounds like dog days off is for you. Found Ally about a year ago on an app. Was in a rush trying to find someone last minute as I was leaving for PR that week. Ally came to the rescue. She sits the dogs in her house . There are other dogs at the house, which my pup loooooves. She does not kennel them even when she goes out to run errands. Ally truly has a love and a passion for what she does. Zucca gets so excited when she gets there; and you can tell Ally enjoys her presence just as much. Truly couldn't ask for a better dog sitter. I have found the sitter for me.

From the owner: We specialize in dog boarding, and animal care.read more

Kathy with Kat's Pet Kare is amazing! I have been so fearful to use a pet sitting company since…read morethe last one I used lost my dogs. (Thank God they were found!) Since that experience I've been terrified to use a pet sitter, but after meeting with Kat I felt a little more comfortable and hired her for a short weekend trip. What a great decision! Kat loves animals and really does put them before everything. It stormed while I was away and she stayed at my house for hours with my girls until the storm blew over just so they wouldn't be scared. What love! She came to my house four times a day and it was less than the cost of boarding!!! If you're ever looking for someone that you can trust to come into your home and care for your babies, give her a call. I will be calling her for all of my future trips. :)

Max always enjoys his time at Hotel Eubarks. They are timely with updates on how he's doing and…read moresharing plenty of pictures. It's an great comfort knowing your senior dog is in great care while you're away. I highly recommend Hotel Eubarks for boarding and day care!

Hotel Eubarks is wonderful. I never had to board my dogs before so I was quite nervous leaving…read morethem. It was the best experience for me - and my dogs! I received lots of pictures and updates during their stay. Now I don't worry one bit when I drop them off. I know they are playing and having a great time. They are fat & happy too, because their bags of treats are always empty when I pick them up. ;-)

Where do I begin! I was in a bit of a pickle during the Thanksgiving holiday and underestimated…read moreboarding availability. But boy did I learn my lesson. After over 30 calls to different pet boarding facilities and All saying " sorry,we are completely booked for the Thanksgiving holiday" Guided Footsteps Canine Camp came to my rescues! I will be fully transparent I am very protective of my fur babies so was a bit hesitant at first as I was only use to one specific boarding school to watch them however there was only room for my feline at that facility and not my canine. So unfortunately they were going to be separated. Alicia from Guided Footsteps was so thorough with her processes, very informative, communication remained consistent. To add, Alicia had A-1 review ratings, testimonials on google and her official website. Once o was able to get all my questions answered and agree to boarding, Alicia sent all her paper work electronically to review and sign off on. Very easy confident process. She also gives you an itemized break down of your daily charges for you to review before confirming the booking. There was no pressure, no fine print, no hidden fees, everything was straight forward. Alicia also has 5 fur babies of her own in which one happens to be a black lab name Buddy who looked like a twin to my black lab Onyx which was very cool! Onyx gained 5 new besties and I can tell he missed them. Alicia sent us daily updates and attached photos of Onyx playing or relaxing. She sent us the absolute cutest thanksgiving photo I'll post with this review. Alicia's proactiveness and communication brought my family and I lots of comforts knowing our Onyx was in great hands! I absolutely do plan to utilize Alicia's services in the future. She has been a true blessing and nothing but amazing! I highly recommend Guided Footsteps Canine Camp!

From the owner: 🍁 Pumpkin Spice & Puppy Nights Special! Give your pup a…read morecozy fall getaway while you’re away! For a limited time, book 3 nights of boarding and get the 4th night FREE! Your furry friend will enjoy playtime, cuddles, and a home-away-from-home experience. ✨ Spots are limited, so don’t wait-secure your pup’s stay today! 📅 Offer valid for bookings made before 10/25/25. ➡️ Message us now to reserve your dog’s fall retreat!