Great Service! Pricey, but when isn't a licensed professional. Would recommend for anybody for any…read moreplumbing needs.

Showed up on time but started selling me on services that were so expensive. Needed a leak under…read morethe sink fixed and ended up turning down the service and paid the service fee, for what, I guess to listen to a sales pitch. I felt like we were being sold by a salesman rather than a plumber. Won't call them again.

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

Jimmy was very straightforward and honest. He was able to explain and detail the work required…read morewithout talking over my head. His knowledge is unparalleled and his cost were very reasonable. They were also able to fit me in quickly!

Was told a master plumber would be coming out for a home warranty repair 2 days after technician…read morecame to survey the work, didn't hear back from them for over 9 days after multiple calls were made to inquire on when they come. The same person/tech that came out previously came to perform the work (not the master plumber we were told would be coming to perform the service). Technicians work was not complete and when questioned about the quality, I was told "that's just the way it is". Technician proceeded to make excuses regarding why work could not be completed. When my wife asked for next steps he RAISED HIS VOICE and yelled "what the hell do you want me to do?!" This company came into our home spouting buzzwords like "honesty, integrity, trustworthiness" only to push for upsells and couldn't even follow the timeline they quoted nor provide any semblance of quality work. My wife was made to feel dismissed and disrespected in her own home simply for asking questions. When master plumber was called by tech I asked to speak to them and inquired how they would make this right. He proceeded to tell the tech to get in his truck and drive away as there was no way he could make us happy. We were left with fixtures that are in worse shape than before they attempted work, and a blockage that we will have to get another plumber to fix. Main issues = integrity, honesty, timely communication, follow through and the fact that a representative of this company rose his voice in a hostile manner to a woman on her own property when asking clarifying questions. Ladies, I'd think twice before allowing this company into your home. Gentleman, I'd suggest you be present to inspect work and to provide an environment of safety for your family/loved ones.

My water heater was at the age of replacing, and I called Cuellar Plumbing, and he gave me a very…read morereasonable quote. Recommend Bradford White to completely take out the old and put in the new model. The installation was professional and clean, and the communication regarding pricing and the installation process was clear.  Protecting floors, removing the old unit, and answering questions, Jose went above and beyond what was needed and expected. I am well pleased.

The roads are covered in ice and not only did Jose agree to come help us, he got here early and…read morefinished the job in no time. Very kind, very professional! Our ceiling had a leak and it collapsed. I asked for help on the Garland Facebook page and he contacted me immediately. He charged me less than his initial quote and did a beautiful job. I am extremely satisfied with this company.

BEWARE -- we had heard only glowing reviews of JMP Plumbing so we reached out to them when it was…read moretime to replace our water heaters. I will say, they were very fast to provide an estimate, get us on their install schedule and take our money, but things took a turn for the worse during the installation. We were replacing two traditional water heaters with one tankless and everything should have been smooth flowing, but the two install techs screwed up and broke some water pipes which in turn flooded our power bath and hallway with a few inches of water which sat for a few hours. The two techs were very apologetic and told my wife that their actions caused the flood but their boss, Jake, told us a different story. He claimed that it had been an existing slow leak that they 'found' but the funny thing is our wood floors weren't buckling, there was no mold or any other tell-tale signs of an existing leak. When the flood remediation company showed up to start clean up JMP's mess, they confirmed this flooding was fresh and caused by the installation. Fast forward to today and we are now trying to engage with the owner of JMP Plumbing, Jillian, but she refuses to answer our calls or even return text messages, basically ghosting us because she knows they are at a fault. We are out of pocket an additional $3,000 for the flood damage but JMP got their money, so they are more than happy to ignore us. The moral of this story is BUYER BEWARE when dealing with Jillian and JMP Plumbing as a whole.

After multiple calls and emails trying to get this business to help us, we have had nothing but…read morehorrible service, zero help and even lies told about what our business said. All I can say after $7k in temporary repairs and now a reoccurring problem is buyer beware. This business is not as they seem. Update: we did finally get an email, not the courtesy of a phone call from the owner saying it is a different issue than the one before and they don't want to help us because we are speaking up. They mentioned we were threatening....funny how telling a side of a story where a non profit isn't helped and is told to "deal with it" is "threatening" to them. We never once said anything about legal action, we were hoping the owner would help and stand behind her 2 plumbers' work. We are now forced to take further action...meaning speaking up and finding another plumbing company. We would not ever want these folks working on anything again.

My hot water heater broke and leaked water back into the house. Someone suggested one of the Big…read morebox company plumbers and after hearing that they didn't have anyone who could see me that morning, I called Pro Service. Kelly was amazing. She pulled someone off a job to come make sure I had access to water since all my water was off. Johnny came within the hour and got hot water heater turned off, but left regular water on. The very next morning, Johnny was back installing a new water heater. This is the kind of service you can only get from a family run business. I'll never call the big commercial guys again.

Amazing company. Cannot believe how professional they are. From Kelly their receptionist to the…read morequality plumbers that came out. Johnny and Darrin came to our home. Took care of a clog in my pipe behind my washer. Thank you!! Highly highly recommended recommend!

I would not recommend this plumber. I called about a broken shower handle and he quoted me $429 as…read morejust his callout fee. He didn't tell me this until he showed up and started working on the handle. When I found out the cost with additional parts, I told him to leave. He is a scam! Those prices are crazy and the guy was a total asshole when I asked questions. I fixed it for $100. Ridiculous.

I needed a plumber in Forney for a water heater repair, and Bestway Plumbing was amazing! They…read moreresponded quickly, explained everything clearly, and had my hot water back the same day. If you're looking for reliable plumbing service in Forney or the DFW area, I highly recommend Bestway Plumbing!

Honest, professional and never hard sell; their 2nd opinion saved us from $16k fraudulent bid from…read more1st plumber. United diagnosed fix by City; not under the yard requiring a massive trench but indeed at junction to City line.

Over these 3 years, they have consistently performed to my satisfaction:…read more The receptionist easily accesses my previous service calls and I don't have to give my address information again. The service technician arrives on time. I get an estimate for what needs fixing now; I DON'T get multiple offers to upsell me. The price is reasonable. My repair is done quickly; Yesterday, my outside AC fan was replaced within 2 hours!! That's fast. All the technicians who have come out have been good, but I must praise Sergio who came out this time. He was fast, knowledgeable, and I understood what he was recommending by the easy way he explained it. Thank you United Mechanical! Joseph Ammouri