Excellent work, reasonable pricing, trustworthy, generous with his time and explanations…read more We made the mistake of purchasing a home from flippers and realized we had comprehensive plumbing/leaking issues as we were getting ready to sell our house. Jeremy was punctual, thorough, honest, friendly, and took time to explain in detail what needed to be done and why. He will forever be our go to for all things plumbing. And with my wife who stays at home with two kids, I greatly value having someone safe and trustworthy who I can call to address issues with our home while I'm at work.

Honest, reasonable fees, and exceptional quality…read more I needed a plumber to look over the plumbing at my new house, which was a foreclosure. The house had gone through a winter without anyone living in it - 6+ months without running water and several extremely cold snaps (think Super Bowl 2011 weather!) and I figured there would be some plumbing issues. I was new to Rockwall and didn't know a good plumber yet. I wanted someone who would pssoess the qualities above. A friend of mine told me about Pathway Plumbing, so I decided to give them a try. Jeremy and his merry band of plumbers did great work. They fixed all that ailed my house - and at a price that didn't leave me weeping. Since then, I've had them back a time or two (NOT to fix what they didn't get right, but for different issues!). Each time, they've been super. They were like Boy Scouts - you know: trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. OK, so a couple of those may be a stretch, but you get the idea. I highly recommend Pathway Plumbing.

Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Kitchen faucet install went very well. The service tech went over and beyond what's needed to…read morecomplete the job.

Super quick and professional service and very reasonably priced. Highly recommend to anyone in the…read moreLavon, Wylie, Nevada, Rockwall area.

In 1974, cast iron piping was all the rage in residential home plumbing, specifically the sewer…read moreline. After living in my home for ten years, I'd noticed something interesting - the sewer line had broken in a number of places, thanks to a shifting foundation, an unwisely planted live oak, and just normal wear and tear. So when I needed my sewer line repaired, I asked my realtor for a recommendation and he said, "call Aubrey." Aubrey Foundation repair came out, inspected the sewer line, and pretty much declared it "DOA." I agreed. The made their recommendations, and after getting a second opinion, I went with Aubrey. Up to that point, they were just competent. But once the digging started, that's when everything changed. Aubrey Plumbing dug a tunnel under the house to reach the bathroom nexus. Then, instead of just cutting off the iron pipes and attaching new PVC, they removed the toilets and the shower drains, chopped out the rotting crap, installed new flanges and pipe going through the foundation, and put everything back so perfectly that you'd never have known there had been a problem. The foreman even put down plastic and invited me INTO THE TUNNEL, so that I could see the new plumbing and take pictures. Extra cleanouts were installed and they even spread the extra dirt around on low points of my yard. It was the little things that impressed me the most about Aubrey Plumbing. Their attention to detail, their professionalism, but also THEIR PRIDE. I mean, these guys were PROUD of their work. Hopefully I never need another sewer line rerouted, but if I do, I know who I'm calling.

We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

We have used Master's Touch since moving to Rockwall in 1998 and have been…read morepleased with their work ever since. One call to Bob is all it takes to get either him or Eric to look into the problem and fix it quickly and at a reasonable price. What we appreciate most is that you can count on Master's Touch to do the job right the first time!

We originally thought this owner was great. He said he would fix things and we were in great hands…read moreas he is a "Christian" man! One of his employees pulled a gun on my tenants and I guess was fired but this owner capped lines saying he would be back when it was warmer and he had help. SO he capped lines, many tenants had no water, he doest come back. I had to pay another plumber 2 days later when he never come back to uncap lines that didnt need capping but because lost his help he wanted to cap them to prevent water flow. IF he had better employees and completed the work we would have saved about 1500. He is still trying to get money out of me even though my tenants went without water 2 days, a gun was pulled on tenants by his crazy helper. UGH a nightmare of a situation. He should take care of jobs he promised to do and stop trying to collect money when he never come back. He owes me for uncapping lines ...beware

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

I called these guys because a fella that was working for me recommended them! They came out. To my…read moreamazement, there were 6 guys in all - 2 of them were bosses from what was said. Six pretty good sized men showing up at one woman's house is definitely overkill. Six men showing up at your house would be scary to some women!!! It's surely NOT wise!!! Some of these guys could have sat in one of their trucks instead of just standing around. Anyway, 2 of the fellas - evidently worker bees - went under my house while everyone else stood around. They looked around, & saw the how the previous plumber had blocked my access to the rest of the plumbing & came out to tell their bosses. They told the Main Boss how all my plumbing was PVC pipe. He made it very plain that he wasn't pleased to hear that. He said that he doesn't like working with PVC. Maybe he doesn't do drain lines. I explained to him that I needed that one drainage line moved (rerouted,) so that it didn't block my path & I wanted the water lines wrapped for the Winter, so they wouldn't freeze. I don't think I told them that I needed the drainage lines strapped up which is another thing the previous plumber failed to do. Anyway, they didn't want to dig under the line that was blocking the access to see the rest of the plumbing behind it, so they really couldn't give me a real estimate, but the head guy said they'd do the work. I wasn't impressed! I don't do half or maybe estimates, or just hire folks NOT knowing what all is involved & how much money I am going to spend!!! So, no thank you, K&K!!!

They gave me a ballpark quote over the phone and it was actually cheaper once the job was done. So…read moremuch better than the other way around!

I called early in the morning and they were out a couple of hours later. They fixed the toilet in…read morea short time and charged a reasonable price. They were very nice and very professional. Now I know who to call for all plumbing problems

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.