As a business owner myself, I try really hard to not be one of those people who come + trash other businesses on yelp. Instead, I try to talk to the owners or workers in person to address any issues I may have, giving them a chance to learn from + fix their mistakes...when trying to talk to the workers here, it is clear that they don't respect or value their customers at all. I am so fed up with Save Auto that I feel I must warn others about their malpractice. I have been coming here to get oil changes for a few years, even though I leave frustrated every time. The workers are always incredibly rude to their customers. They act like you're annoying them by being there, even when you have an appointment. The first few times I came in, they tried to over charge me. I would call ahead to check on the price + when I would show up, they'd look at me + then ask for double what they just quoted on the phone. They clearly think I look stupid so try to take advantage of me. I always have to stand my ground when I come in order to get them to honor the price they have listed. They also say they only take cash + get mad if you don't have cash on you. They'll try to avoid giving you a receipt too, most likely to avoid paying taxes. Additionally, I have sat in their dirty lobby watching giant rats run across the floor more times than I am comfortable admitting. The place is disgusting. The only reason I would come back is because they are cheaper than other places. Up until today, I would justify how rude they are + how filthy it is because I only had to show up 2 times out of the year. I would convince myself that since it is only 2 hours out of my entire year, I could put up with their bad vibes in exchange for a cheaper price. BUT NOT AFTER TODAY. Today I found out they are actually thieves. Obviously, in the past they tried to steal by means of over-charging, but today they physically stole money out of my car. Before I got to the shop, I pulled out two crisp twenty dollar bills from my wallet + put them deep in a little hdden compartment in my center console. I put that $40 aside to pay them for my oil change + took my wallet out with me while they worked on my car. Sure enough, when it was time for me to pay, one of the twenties was missing. When I confronted the worker about my missing $20, he quickly said they would "do me a favor" and only charge me $20 for the oil change today only. He completely avoided me asking what happened to the missing money and tried to distract me. I can put up with grumpy workers. I can even put up with a nasty room to wait in. I cannot deal with a business that digs through their customers' personal belongings looking for something to steal. God only knows what else they've taken from my car in the previous visits without me noticing. I feel violated. I will never return to this place. I would rather pay more money to a decent, honest business than allow these swindlers to touch my hard earned money. BEWARE! read more

well what I thought was a good deal, it wasn't. My clutch busted on my 3000gt, this was the nearest shop to where it broke down and so I took it there. The price was right so I wanted the clutch replacement done. Bao informed me I need a new strut mount on the passenger side before they can give me the car back, they gave me a price, I agreed. He also informed me that I need a NEW PASSENGER SIDE CV JOINT. He showed me a leak, I was skeptical because I never heard ANY ISSUES with that side of the car. Nor did I hear any knocking, the oil draining from the shaft was new oil and seems like something new happened. Hesitant I told him to go ahead and replace that side of the CV Joint. Come today, I hear a loud knocking coming from making right turns. Knowing a decent amount about cars, the CV joint is going out. I look under the car, SAME OLD CV JOINT they replaced the driver side, the side HE NEVER TOUCHED and not the leaking one. I called him today and told him about what is going on. He said that he told me it was the driver side not the pass. WRONG he had to take off the passenger side to get to my clutch in my car, the driver side is never touched. I HAVE A REASON TO BELIEVE THEY YANKED ON THE SHAFT and told me it was leaking. Trying to come to a decent resolution he keeps insisting that it was the driver side he showed me, and it wasn't now he wants another $125.00 to replace with labor. I will be discussing this with the BAR because there was NEVER an issue with the CV joints before coming here. I should have never told them to do anything else other than the clutch out of desperation. NOT RECOMENDED. read more

*** CONSUMERS BEWARE *** My 2007 Accord needed a catalytic converter. Took my car there and asked for an estimate. So "vinny" called the dealer and was able to get one. He quoted me $900. I said that's outrageous. Then he said $850. I told him that's still too high. He then made a final offer for $800. I said I'll think about it. So I took my car down the street (Black Mountain Rd, H&A Auto Repair). The lady there quoted me $750 plus tax, which came out to about $806 OTD. $6 more than "Vinny" quoted me but at least this place is honest about the price and didn't play "The Price is Right" game. So if you're going to take your car there, know the problem and the repair cost ahead of time. Vinny at Save Auto Repair will rip you off. Take it with a grain of salt. It's your time and money. I only take my car there for smog check, $20 OTD. That's the only thing they can't rig. read more

It was terrible place to repair my car. I am regular customer here but it will be no more here. Last year, I changed oil and they checked my car and told me that my car needed to replace the bakes for both front and rear they charged me about $400. Today I came to change oil they also checked the brake and told the same thing, they said the both brakes are broken them need to replace again I said I just replace almost one year they told me that because I drove so much. This time they charged me $500 and free for oil change. After they gave me the car and the bill I went home and called for another Auto repair nearby there to ask about quotation, they said that they replace the same things the cost is only $290 and I checked some they are much lower them. They just lost one customer, I do recommend not come here read more

Some months ago the transmission on my Ford E250 Van quit, then I was getting quotes of $2,700.00. One of my friends suggested Save Auto and when I called they quoted me a cost of $1,500.00. Since it is a work van with a thousand pounds of weight bolted down, I asked if during the transmission rebuild if they could install heavy duty parts and Vinny said that they could for an additional $450.00 for a total of $1,950.00. The van runs well, and I am satisfied knowing that there should not be any problems with this rebuilt trans. I recommended Save Auto to one of my friends that also needed serious work done, and he also was satisfied. So...I feel that I can comfortably recommend these guys at Save Auto. read more

These Vietnamese guys work there are all cheaters, like animals more than human.. They love to take advanced on those poor Vietnamese peoples, whom kept working hard to take care there family but know nothing about car's problems. Third times already brought my old ass & cheap broken car in for them to fix, fix the same fucking problem that they got paid and said fixed.. each time they kept charging and promising, talking nice all bullshit, total was over $1100 but it never ever good! Y'all.. please doing your job with an honor, helping peoples, don't cheat like motherfuckers just all because your dirty fucking moneys.. yeah I am talking about SAVE fucking AUTO read more

Vinny & Bao & the team have taken great care of our 4 cars through the past 10 years, and on several occasions they said some items didn't need to be repaired with other garages including dealers had asserted so. Turns out Save Auto was correct in each of those incidents. Prices are extremely fair & reasonable, and on several occasions when multiple things needed repair at 1 time, Vinny gave me a deal when he didn't have to. Great work, reasonable prices, fast service, and good recommendations - this is what you want from any garage, and you'll get it everytime from Save Auto. read more

Minh that su that vong tiem sua xe nay cua nguoi Vietnam. Minh la khach quen thuong thay nhot va sua xe o day. Nam ngoai minh moi vua thay brake o day nam nay thay nua cung o day va bi chem $500 tien cash . Sau do minh co check gia mot vai tiem khac thi thay nhu vay chi co het $290 . Dau buon hon la tien nay moi thay brakes cho minh moi chay duoc 1 nam nay thay tiep. Qua that vong gia ca va dich vu o day. Lam an theo keu hoi o VN NEVER COME BACK! read more

I have not been in california for long, and my husband is deployed so we decided to get our cars fixed before he came home, the guy wanted to fix everything but what I went in there to ask him for. After taking my second car back and getting it fixed for the SECOND time, I wound up on the side of the freeway and had to get towed no longer than two hours after I picked it up,the guy was a real piece of work. I will NEVER go back here again. read more

First, I would like to say that this place rocks. I"m a person that likes to compare prices and shop around for quality work and not to mention again, low prices. I search all around, probably 5 different shops and no one can beat Save Auto repair prices. Ex: their oil change is only $10! Their customer service is great. Bao and Vinny help me out a lot answering any and all off my questions. I would definitely come back here again. A+ read more

This innocent little place will cost you an arm and a couple legs! Don't be fooled by the book's cover. We brought our car here twice, and every time, they reported back to us that the car had additional issues. At this point, we don't think that these issues are self-manifested since it happened twice. We strongly suggest you folks to find a better and more honest mechanic! read more

DO NOT come here. My friend just got scammed. I won't go into details because it's already obvious this business is dishonest by all the 1 star reviews. The ones with 5 star reviews are fake or their business friends or family members. You can tell because it's mostly 1 star and several 5 star fake reviews. Spend your hard earned money somewhere honest and trustworthy! read more

Went in last week and immediately was greeted by Vinny who was very professional and extremely helpful! He had me in and out in just twenty minutes. I will be back with my Mercedes next week Vinny I'll definitely call before I come in to make sure your working! THANKS AGAIN!! read more

we had our car stopped all of a sudden, wasn't sure what was wrong. Found their number on yelp, Rai answered right away and came in with his tow truck. He gave me an estimate, i checked with few other shop and he was by far the cheapest. These guys did awesome job read more

Extremely slow!! 4 hours for a smog check that should takes no more than 15-30 minutes at most places, 'Nuff said Dreadfully slow and never meet their promising time. If you like wasting your life away in a dirty waiting room then this place is for you! read more

this place sucks! they break your parts and they laugh at you when you confront them. Bao even ADMITED TO BREAKING my wheel hub and he wont replace it. junk place, junk 'mechanics' junk everything!!!! dont go here at all!!!! THEY SUCK read more

Vinny and his crew have been wonderful! Honest and caring people. They have worked on all our family cars and have them ready same day. They always greet you with a smile and are extremely nice. read more

Worst place to go to dishonest and lack integrity. Will charge you what they feel. Dirty shop and shady dudes. I suggest anywhere else.

These guys are are honest and reliable. When they tell you your car will be ready at 1pm, it is ready. I am so happy that I found them.