There is great value in booking an appointment with Ken's Auto Center. They make time for you; they make sure the car you came in for service is well inspected and assessed. they inform you of anything that they find necessary to be fixed, replaced, etc. I highly recommend them to anyone who may need maintenance or fixing in their vehicles. I also thank them for the services me and my car gets every time. read more

From start to finish Ken's Auto Center was incredibly efficient, transparent, and easy to work with. I love that you can schedule online, down to the very service and exact time you'd like to bring your car in. Cindi was so helpful and explained the process clearly. I thought my car was acting unusual and suspected it was a break pad issue, which it ended up being. Ken's team also replaced damaged spark plugs, and a sensor on one of my tires. Pricing was fair and they made it very easy to understand recommended repairs - I loved seeing everything in writing, before any work was done! (It's electronically sent to you as well, so you're not in the shop awkwardly trying to review the details while people stare at you lol). My car was with Ken's team for less than 2 days. My car is much safer and my new breaks are amazing! Thanks Ken, Cindi and team! read more

Kins, automotive used to be a very family environment, Christmas trees. I mean, the owner used to sometimes bring fruit. I mean, it was nice, and then when that new service writer Brian came in, he just turned it into, like a corporated shop. It was all about money after that. And they would just hire whoever pretty sure not one tech in there certified honestly and on top of it. I've seen employees drinking on a job. I've had items go missing out my vehicles. I won't go with this anymore. Kin's shop used to be a white boy shop where you could guarantee you had perfect work done at a good cost. You, the prices was higher a little bit, but you paid more cause. You knew what you were getting honest work. Now it's nothing but Mexicans and illegals and whatnot shame on you can time to retire. read more

This is a wonderful auto shop!! They really value their customers, are very professional & honest. We have had a lot of major repairs done on our large van & they always make sure to get it in and out on time! I also feel their prices are very fair. read more

My boyfriend's family has been coming to Ken's for years. I'm so happy they told me about them because they truly do provide so much clarity, tell you priority needs of your car with transparency, and I love their method of having your list of car repair needs sent to you with a clear invoice that includes photos of the car. Really great service & highly recommend. read more

I brought my car into Ken's because I was experiencing an oil leak. They were very upfront with me about the time the repair would take and how much it would cost. What was really impressive is that after examining my car, they sent me a digital report with all of the recommended services and the costs. I could accept or decline any or all of them. When my car was finished, they discussed in layman's terms what the problems were and which repairs should be prioritized. I really felt valued as a customer and plan to take my car back whenever I have future repair needs. read more

Absolutely satisfied with my whole experience with Ken and Todd at Ken's Auto Center!! Straightforward communication, superb quality of work, and wonderful customer service! Hope to call Ken's my mechanic for years to come. A++ Recommend!! read more

I dropped my BMW off to Todd at Kens auto, I had a huge problem with coolant system. Todd and the tech went above and beyond service to fix all issues. They were strait forward no cutting corners, I know this was a tough very tough job but these guys are awesome, customer service top notch pricing great knowledge superb very Happy with everyone at Kens auto very awesome staff, thank you Steve Day Geneva Flooring read more

ken's Auto I received service from this shop last week because my car had a flat tire. When I went into the shop, they were friendly and helpful. I would recommend this shop to everyone and I think I will definitely go back to use their services again. Thank you so much. read more

Had a starter issue on my work van, had it towed here. Fast and affordable service with no bs. Highly recommend and will use again and again. read more

New ownership beware. Rats ate my car up!! Take photos before they work on your engine. Missing hardware and broken brackets. My car was in and out of the shop after a technician broke several items, and forgot to reconnect the AC. My $600 5 day repair turned into a month in the shop coming back 3 times, ending with almost $2K bill at the end. Then rat's damaged my kids car seat that my wife didn't discover till our kid was jumping around in the rat poop all over the back seat. I understand sometimes a new/training mechanic can fail and be fired but the insult to injury was having to spend time on 4 extra trips, one night filling/ cleaning oil in what was originally a small leak, to then cleaning out all the rat poop and sanitizing the car. read more

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We have been using Ken's for about 5 years, three cars. My daughter recommended them and we have been happy with the work they do. Highly recommend! read more

Been going to Ken's off and on now for 15yrs. The new manager, Todd Santos, is the REAL DEAL. Super helpful, friendly, and smart. Todd recommended a BG hot oil flush & fuel/air induction service on my 2014 Mazda CX-5. WOW what a difference this service made! I honestly thought that the BG service could just be 'snake oil' and an upselling type service. Nope. Quite frankly, this car's acceleration and response now is night and day. I bought it used 3 years ago and it runs waaaaaay better than when I bought it. No joke. Worth every penny for this service. Thank you Todd for the recommendation and service. You nailed it. read more

Awesome experience! Walked in and was helped right away! Even though they were busy working on other cars they were still able to get me in. Took their time to explain what was going on with my car. In and out! Staff was incredibly friendly! Thank you for taking care of me today! read more

I would recommend this place since they have great customer service and they will explain what needs to be fixed with a clear details information to the customer. I spoke with Aragorn for the quote and he's very helpful to get things done as I expected. He's explained the procedures and gave me the options as well as the discounts. Their service is a top notch and I would definitely coming back in the future. read more

I had my brakes done this week BRIAN is very professional and very knowledgeable easy to talk to .I definitely will coming back in the future. read more

Ken's Auto Center - New brakes job thank you. - Auto Repair Near Me - San Diego, California

over expensive, wrongly identified issues on a vehicle that never existed and will charge you for that, service is not good either as they focus more on billing not the servicing. read more

Ken's auto is fair. One time I was quoted as needing and entire radiator. When I took it to Ken's Auto he said all i needed was a small part and it got fixed quickly. He is fair and prices are competitive. read more

While on vacation I took my car to Ken"s for a hole in my brake hose. They were very professional, and took care of it in a timely manner and a very reasonable price. I will definitely recommend going to Ken's if you want honest, professional, knowledgeable and excellent prices! (Ken and Brian are the best!) read more

Booked an appointment online for Yesterday Friday 7/14 @ 7am to bring my truck in for an AC repair (Drivers side blows hot), dropped it off at 7am, truck didn't get looked at until almost 4pm and was told it was likely the Blend Door Actuator which is what we suspected, was quoted $950 for repair and told they would need to keep it for 2 days the following week or schedule it out 10 days. Unprovoked the Tech also randomly mentions my battery is no good. It's an older battery so understandable but I have never had any issues with it, left the shop and truck died in the middle of the road. Got jumped and brought it home and again it's dead. Could be coincidence but that's awfully weird timing. Diagnostics were $129 and the whole reason I had brought it to Ken's was for an advertised AC discount when I mentioned this the tech told me repair isn't AC specific enough and is not applicable. Now I'm out $129 and need a new battery. Super unhappy. read more

Ken's Auto Center - Advertised discount - Auto Repair Near Me - San Diego, California

Outstanding, honest service! Brian & staff provide nothing less than expert, attention to detail repairs. Uncanny real time communication!

They take care of my moms older car and my older truck. Brian and Ken. 100% done well, with care, they explain, great service all around and prices are fair for there great work. Thank you!! read more

Very disappointed with recent experiences. Twice I brought my car in because it was overheating. The first time they replaced a radiator, and the second time the thermostat. Each time the service was courteous, and they explained the troubleshooting process and, to my amateur understanding, the steps they proposed made sense. However, after another couple of weeks I found a bad antifreeze leak under the car and it overheated again. Took it somewhere else that pressurized the system and immediately found an obvious leak through the water pump. It was so easy to diagnose and determine the real problem that I have a hard time understanding why Ken's didn't catch it. Almost $1,400 dollars in work that didn't address the problem and may have led to damage of the engine (headgasket). I used to trust this shop but no longer. I don't know if something changed, but it's really unfortunate. read more

Brian was awesome!! I would definitely recommend this shop!! thank you kens auto shop

I'm relatively new to driving in SD, so finding a trustworthy auto shop was difficult to find. Some of my friends recommended Ken's & I thought I would give it a shot. Ken's has impeccable service, their receptionist, Mandi, is very welcoming. I'm not too familiar with cars and the things that occur within them but they explain things very well even for those that are inept like myself. If they cannot solve the issue, they will even recommend other local businesses that work in tandem with Ken's (sometimes even discounts just from mentioning Ken's sent you) The cost of repairs is reasonable but I've hear that it may be on the pricier side, however they have some of the most honest people in the business so they will let you know if anything is wrong & vice versa (which in my opinion is much more important). TL;DR Ken's Auto Center is a bit pricey but do their best to have your car running again. Trustworthy mechanics. read more

My company is leasing a vehicle from Enterprise Fleet Management and Ken's Auto Center is a preferred service provider. The brake light came on and would not turn off, so we decided to get it checked out at Ken's Auto Center. I called to schedule an appointment and was able to schedule something the very next morning. When I showed up at 7:30am, Ken was there to register our vehicle and took down all of the pertinent information. Once the techs were onsite they got straight to work on our vehicle and within short order discovered the cause of the brake light issue, a rodent got under the hood and chewed through the wire for the brake light and it needed to be replaced with some new wire. Also, the rotors were warped and needed to be resurfaced. All of this work was going to take about 4 hours, so I asked Ken if I could get dropped off at my office, which is less than 2 miles away. Once Ken's assistant arrived he drove me over to my office. So, about 4 hours later I get a call from Sean and our vehicle is ready to be picked up. I hitched a ride from a co-worker and picked up our vehicle. Ken was able to coordinate everything with our leasing company, so no issues with paying the bill. The brake light is no longer lit up and the brakes feel perfect. Pedal isn't too hard, nor too soft. Just right! Overall, my first experience with Ken's Auto Center was extremely positive and we will not hesitate to bring our vehicles (work and personal) to Ken's Auto Center. read more

Great service all around. My family has been coming here for several years and I have joined along with a few needed service. They're kind, fast, sincere and they help me decide what's necessary for me, given my concern of safety, and what's not an absolute need. I recommend Ken's to any friends that need car maintenance. read more

I've come to this location twice, first time was a good experience had a broken lug nut stud on my tire that was replaced. Quoted higher initially, but price was lower when it came down to actually paying. So I thought that was good. However, I returned a second time and got an axle replaced and one month later I find out that the axle was not put in correctly and has damaged more parts, after breaking down on the side of the road yesterday. Now I'm paying triple the amount of what I originally paid because this shop didn't do their job correctly. read more

I took my car in to have break pads put on. I dropped off my car in the morning before work, and picked it up after work. The people there are so helpful, and I am so pleased with the work they did on my car. I give Kens Auto Repair five stars! I recommend this place to everyone! read more

I have been in search of a trusted mechanic, and Kens Auto Center was recommended to me by a close family friend. My high expectations were met. They were professional, friendly, fair, & worked diligently to get the job done. Brian who runs the frost desk was a pleasure to deal with. The Owner & The Mechanic both came out and asked me how I was doing when I got there. I was impressed with their way of conducting business. I highly recommend Kens Auto Center to anyone looking for a mechanic shop! read more

My boyfriend took my car here so I could get an oil change with a free diagnostic check. Of course, it was free since the oil change I normally pay $70 for somewhere else was over $100. They then quoted me ridiculous pricing for routine work to be done in the future. Unfortunately for them both of my grandfathers are retired mechanics and they were able to give me feedback on what PROPER pricing should be. Typical automotive repair behavior towards women. Ladies please get second opinions! read more

I brought my 2009 Honda to Ken's for the first time. There were several things I knew needed repair as well as some I thought needed to be done. The service was excellent and Ken kept me informed about the status and price of everything, including telling me that something I was prepared to pay for didn't need to be done. I will definitely bring my car back to him in the future. read more

I had high hopes for Ken's since a few of my friends recommended them but I can't recommend them. Took my car here because the AC stopped working. They told me that I needed to replace the entire system at a cost of about $2000. As you might expect, sticker shock and the need for a second opinion ensued. I took the car to the dealer (gasp... expecting it to cost WAY more) and their estimate and subsequent repair amounted to much less. I'm not sure what else I can say. When you take your car to a mechanic, you expect two things: a high degree of trust and a pricetag lower than the dealer. In this case, I got neither. With a mechanic, isn't that everything? read more

"Do not take your car to get service here, all they care about is your money not your car" they will only tell you the things that they want you to hear to avoid telling the truth of what really is wrong with your vehicle, all they want is your business to up sale you, take advantage of you, scam you like they did to me. I take my 2006 Acura TL here to get service cause my check engine light was on cause of a misfire on the 4th cylinder, I feared and had a very strong feeling that I had a blown head gasket or possible leak somewhere none the less the signs where very high to me so I have it towed and tell "Shawn" the adviser everything about my car and that I might have a blown head gasket, tells me well they will get to the bottom of it. I get a phone call at least 3 days later, it's Shawn again he tells me that it's not a blown head gasket and reason of the misfire is the spark plugs and coils are in a major need of repair and need a whole new set. He also tells me my radiator is leaking and my intake hose has a rip plus needs an oil change. For the recored beware of this guy Shawn the adviser he will up sale you what ever he can just to make money off of you, in total for parts $814.59 and labor $528.00. So I ask Shawn again just to be clear so I don't have a blown head gasket or leak? Shawn tells me no that if I give the ok to do all repairs on what they believe is causing the misfire will solve the issue of your car. So I give the ok to do all the repairs on my car, one day goes by Shawn tells me my car is good to go and ready for pick up, I head on over to the shop, pay my bill and drive away happy with my car fixed, but that happy feeling literally lasted for 6min on the road when my check engine light came back on. Confused and a bit frustrated I was I immediately call the shop ,Shawn picks up I tell him my check engine light just came back on, he tells me "oh so you may have more problems to your car" right then and there I lost my trust into Kens Auto shop, I take it back to the shop to have them look at it once again and few days later I get a call back, I go in person down to the shop for them to tell me that it is a blown head gasket and it's going to need a repair. Me spending $1300 on parts and labor from the beginning was a waste of money and a giant scam in the end cause the issue on my TL was still there even after the fact when I told them what I think was causing my misfire. Ken the owner tried to give me excuses of how complicated the situation was but in the end I was the one who got played a fool. I warn you all to not take your car for service at Kens auto shop, they are untrustworthy and scammers in disguise. read more

Ken's Auto Center - Auto Repair Near Me - San Diego, California

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My 2003 Buick Regal left me stranded in Carlsbad on Sunday and I needed a shop to fix the water pump and replace the serpentine belt. A friend recommended this shop to me and I had my car towed there on Monday morning. They called me in the afternoon with a quote and asked if they could keep the car thru tomorrow. Tuesday they called me in the late morning with news the car was ready. The repair was very reasonable and the staff is friendly. These guys are honest and reasonable. Thank you. read more

They got me in right away and called right when they opened (I left a voicemail the night before). I had my car for coolant issues and they really worked with me on the pricing and made it affordable for me. BRIAN helped me through the whole process and was very patient with me. He was awesome!! I do recommend coming here for any car needs. I am thankful for them for fixing my car and for making it affordable! read more

HONESTY-INTEGRITY-QUALITY Three words that are rarely used, let alone together, to describe an Auto Repair Garage. I have never had such GREAT CUSTOMER SERVICE from a mechanic and his employees. SCOTT and the lovely lady at the front desk, THANK YOU. Scott does quality work with quality materials, if you are looking to fix your car and have it stayed fix then these are your guys. What you pay for is what you get, this is not a place for tricks or gimmicks, meaning that it's not cheap low quality repairs. Its honest, "right way" type of garage at a fair price. My car stopped running because of my AC compressor. Scott helped me get it towed from place of disablement to the garage, found me a replacement, and consulted me about the best option moving forward. Not only did Scott bail me out of a tough situation, but he did not over charge me, RARE for a garage to actually do right by their customers. Scott and his team took time out of their busy day to help me troubleshoot my problem and took care of me as if I was a apart of their family. I have never had such AMAZING SUPPORT from an Auto Repair Shop. Scott and his team turned an nightmare into a blessing in disguise. THANK YOU! -Matt Sharp, the guy with the Gold 96 Camry read more

I have used KEN'S Auto for 15 years without any issues. Friendly service, excellent repairs at a fair price. Ken's been my go to place for miscellaneous repairs for years. I would warn anyone that brings their vehicle here about what occurred to me today. Get your estimate up front in writing as I was overcharged over $200 today. I was quoted $126 for a fan motor and $135 for resistor plus $220 labor on the phone Friday. $475 was slightly more than I wanted to pay, but I agreed to accept this price over the phone. Saturday upon pickup I was told my bill was $680 plus. Obviously Shawn has communication issues as that was not the price I agreed to on Friday evening on the voice call. I wrote the price down on an index card. I was shocked I was charged $120 to diagnose my fan not working. I knew it was the fan motor and/or a resistor. What's to diagnose? This charge was not applied towards my repair but added into the total. I paid nearly $80 for an air filter. REALLY? I am happy I decided not to have them change out the burned out fog light bulbs, as that cost was another $75 to change 2 BULBS. I will never return to this auto repair shop again. They must have gotten greedy since I last had my SUV in this shop. BEWARE of 'PRICE QUOTES' over the phone as I was informed $473 out the door. The charge was just short of $700 when I picked my SUV up today. If you chose to use this establishment 'GET YOUR QUOTE IN WRITING'. You are warned. read more

Excellent work, reasonable prices, and honesty. These guys are the real deal; they explain whatever's needed, and provide options. They are my "go-to" mechanics for my Subaru. I had a few services done that the dealer wanted to totally rip me off on; they got them done at a fair price and pretty quickly. You can trust them; they're worth going to. read more

Jon-- I've been going to Ken's for almost 8 years now. They've kept my Saturn and Jenny's CR-V chugging along nicely. They're a little bit more expensive, but the service is impeccable, honest, and very conscientious. I can't speak enough about how honest and accommodating they are. They explain everything in clear terms, are up-front about pricing, and their workmanship is superb. When I dropped Jenny's CR-V off today to get the timing belt replaced, Ken offered me a ride back to my place until the car is ready. That settles it. read more