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    Save A Lot

    3.8 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    Dollar General

    Dollar General

    1.6(5 reviews)
    4.7 mi

    A question for fellow shoppers at Dollar General -- what would you do in this situation?…read more I ran into an interesting situation while visiting rural Hillsboro, Missouri. I'm originally from St. Petersburg, Florida, and it raised some questions about store policy and ID verification. Here's the situation: * I flew using my U.S. passport, so I didn't realize my driver's license had expired. * When I went to buy cigarettes, the store said the ID had to be scanned. * My license wouldn't scan because it was expired. * I offered my passport, but they said they couldn't accept it because it can't be scanned. It made me wonder how others would handle situations like this. Scenario 1 -- You're the traveler You've just arrived after a long trip. You go into a store to buy a beer, cigar, or cigarettes and show your passport, which is the only ID you have. The clerk says: "Sorry, we can't accept passports because they can't be scanned." What would you do? * Ask for a manager? * Call corporate while standing there? * Walk out and try another store? Scenario 2 -- You're the customer in line watching it happen A traveler explains they only have their passport. Would you: * Speak up and explain a passport is valid identification? * Offer to help by buying the item for them? * Or stay out of it? Scenario 3 -- Limited options The cigarette brand I smoke -- Eagle 20's Red 100's -- is something I've only ever seen sold at stores like Dollar General or Family Dollar. In rural areas, that might be the only place nearby that carries them. So sometimes "just go somewhere else" isn't really an option. Scenario 4 -- You're the cashier You recognize the passport as a legitimate federal ID. You know the system can allow the birthdate to be entered manually, and the ID can be shown to the security camera. What would you do? * Follow the strict scan-only rule and refuse the sale? * Manually enter the birth date after confirming the ID? * Call the manager for guidance? And what if your manager then tells you: "Corporate just called. We need to accept passports even if they can't be scanned." Would that change how you handle the situation? I'm genuinely curious how others see this. Policies are important, but sometimes real-life situations fall into gray areas. So what would you do in any of these scenarios? --- Final thought about this specific store I also want to be honest about the experience itself. One manager at this location showed the kind of professionalism and customer respect that represents what Dollar General says its customer service should be. She calmly listened, understood the situation, and explained how the passport could be manually entered in the system. I truly appreciated the respect and professionalism she showed. Unfortunately, that experience was very different from what happened with the assistant manager and 1 young clerk working today. The interaction felt dismissive and unnecessarily hostile -- including being told to leave the store and given the impression that returning might result in being trespassed or having the police called. Customers should never be told two completely different things by the same store. One employee says the passport is acceptable, another says it can never be used, while a manager explains it can be used but only in one specific circumstance. Policies should be clear, consistent, and applied with basic respect for customers. If a passport is acceptable identification in one moment, it shouldn't suddenly become unacceptable in the next. At the end of the day, this isn't about cigarettes. It's about training, consistency, and the basic principle that every customer deserves to be treated with respect. A dollar general off old rout 21 Hillsborough Missouri

    Most unorganized dollar general I have ever seen! Used to be nice. Not sure what changed but you'd…read morethink they don't even have a manager right now. Worst I have ever been to.

    Glitter On Gravois

    Glitter On Gravois

    4.2(10 reviews)
    13.2 mi
    $

    I am filing this complaint regarding a custom jewelry transaction that remains unresolved. I…read moreentrusted the business with my personal property and paid a deposit for a custom ring. During the project, we were unable to reach agreement regarding the design. I requested cancellation of the project and the return of my personal property and deposit. The business has refused to return my property without additional payment that I dispute. The matter is now pending before the court, so I will not argue the legal merits here. My purpose in filing this complaint is to document my experience and to request the return of my personal property and any funds the court determines are appropriate. I have retained documentation, communications, and payment records supporting my position and will present them through the legal process.

    I will not continue giving you any more of my business. My experience with your jewelry store has…read moreleft me being cheated out of thousands of dollars and very disappointed. The band you put on my grandmas diamond is a cheap, terrible quality, which cost me $1,780. I now know why you were so insistent that I get the two rings soldered before I ever tried them on. This way, I wouldn't notice the embarrassing poor quality band you were giving me. You also told me and charged me for a knife's edge band and it is certainly not. The money you gave me for my grandma's two platinum bands was $220???? You wanted me to buy what you wanted. I never felt like I was being heard by you and you were being extremely pushy. I am so disappointed in myself for trusting you through one of the most important events of my life. Update- I went to a reputable jeweler today. When I showed her the band that you had made for me, she literally laughed and told me it was worth $200 at best. She saw the brand that was on the inside of the band and told me that's where scrap jewelry comes from.

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    Save A Lot - grocery - Updated August 2026

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