After waiting on hold for quite a while, I explained that I was a first-time patient. The staff proceeded to collect all of my personal information, only to inform me afterward that they are not accepting new patients until next year. I understand that policy, but when I asked for a more specific timeframe, the response was simply, "I'd have to check her schedule." Given that I had already spent time providing my details, this felt dismissive and like an unnecessary waste of time. read more

This office only deserves the 1 star. That's based on them being cordial. Is it hard to get in contact directly with the office absolutely. The call-center vs. the office gives off some inaccurate scheduling dates and times. On my recent appointment, 10a with Dr. Kimball, it was beyond unprofessional. Checked in with Nancy & was greeted by Christina. I sat in the waiting room with 7-8 other women. After 20 minutes of waiting, I asked Nancy if she was even in the office or called away on emergency!? She stated she's in the office just running behind. There are 7-8 people ahead of me. Umm, you didn't want to alert me of that upon checking in. Nancy just gave me an awkward smile. I was called in by Jocelyn "medical assistant" at 10:40a & she did her intake & walked me to the room. You would think the Dr. Kimball would've came in shortly thereafter. Absolutely not. I walked out & asked Jocelyn if she was aware I'm in the room!? Her response, oh yes, she is running behind. You failed to tell me that as you walked me to the room just sit there & look out the window. Finally, Dr. Kimball walks in as if she's early & greets me. I asked her you don't have an emergency phone call like our last appointment!? Oh no, we are fine. I explained to her how she never followed up with me re: my labs & etc and what's the next steps behind my women's wellness care. Instantly, I knew she wasn't really listening to me & was somewhat dismissive. I asked her what's the next steps were & she told me I don't do that exactly, I refer out. Excuse me, Dr. Kimball during my prior 3 visits, you told me this is what you do & we will work together for a plan of action. Talk about the bait & switch. In this appointment, I found myself advocating for myself like never before. The more she talked & stated she didn't know too many Doctors in the South Bay community due to her being with them for a short timeframe (3 years). Not only did we waste 1 another time, but she lied to me, stating she was fully knowledgeable behind this matter. I received 0 comprehensive care from her. A medical disappointment. Moving forward, her "Dr.Kimball" front desk receptionist "Nancy, Christina & Maribel: office manager;" do better on the information given to patients on her lacking a broad expertise; outside of labor & delivery. I was checking out & Maribel "office manager" was heavily fixated on our "Nancy & I" mini conversation. Maribel tells me she's been in the field for years & well versed in the medical field. Like, lady what are you talking about & stop being nosey. Keep in mind that she has no medical credentials behind her name. With all of this happening in 1 day, this office is unprofessional & can be unprofessional by themselves. Again, please advocate for yourself & stop letting doctors such as Dr. Kimball think this is acceptable medical care/behavior. read more

Updating my review here because I finally got to see Dr. Kimball! She is all of the great things that you've probably already read about in your research. Her bedside manner is stellar, she's thorough in her explanations. She's knowledgeable. And she is relatable. The scheduling is still a nightmare, but the doctor, she's worth the hassle! read more

An amazing doctor, knowledgeable, professional and a great listener. The office was very professional and I only waited about five (5) minutes before the doctor came in. read more

This review is about the scheduling practices of Torrance Memorial because I never got the opportunity to meet with the doctor. Imagine making an appointment with a new doctor on 1/10/25 for the first available appointment on 4/17/25, only to be called on 3/19/25 to find out that the doctor has to cancel your appointment and her next availability isn't until November 2025. I was already disappointed that I had to wait 3 months to get an appointment and when I'm finally close to the appointment, it gets cancelled. This is a complete joke. read more

June 2024 I booked my new patient appt. with Dr. Kimball for 2/28/25. I called 1/22/25 to confirm and found out my appt would need to be rescheduled, and the next appt is June 2025. That's crazy!!! So I found another OBGYN and was able to see her today due to a cancellation. I just want Dr. Kimball to be aware of this situation and I was really looking forward to going to her. read more

This review is based on my experience with the office staff only. I had an appointment with Dr. Kimball, but sadly I was not seen :( I had an appointment today with Dr. Kimball at 1:30pm. At 12:45 (as I'm heading out to go to the appointment), one of her office staff, Nancy, called me to verify my insurance. I gave her my insurance info and she told me that it was showing up in the system as "ineligible". She didn't know why the status said ineligible and she didn't offer to do any kind of investigation to find out. When I asked if I should still come in and keep the appointment she told me that I could, and I would just have to pay out of pocket if the insurance wouldn't cover it. I told her was coming from a bit of a long distance away and I didn't want to drive there for no reason if I would have to pay out of pocket. I had to ask her if she could call the insurance to find out what was going on. She did call, and after about 15 minutes, she came back and told me everything was fine and that she would make a note in my file so the other office staff were aware. At this point, it's now 1:00pm and I was finally able to be on my way to the appointment. I arrived at 1:45, signed in and completed the paperwork. Shortly after, a nurse called me in, took my vitals and took me to the exam room. She told me the doctor was finishing up with another patient and would be in shortly. I got undressed, and prepared for the doctor to come in. Around 2:25, I peeked out the door to inquire when I would be seen, the nurse told me the doctor was still finishing up. I told her that I needed to get back to work, she was unphased. At 2:40, after sitting in the room without anyone coming to check on me or give me an update on how much longer I would need to wait to be seen, I got dressed and walked out of the exam room. As I walked past the check-out clerk, she asked if I needed to check out, I told her I had not been seen by a doctor, she seemed somewhat surprised, but didn't offer to go investigate to see if the situation could be remedied. She asked if I wanted to reschedule, I told her no, and I left. I found the whole interaction with the office staff to be unprofessional, cold, and un-caring about my appointment experience. From the last minute call to check the status of my insurance, which made me late to the appointment because I had to wait for her to verify with the insurance company, to the indifference displayed by the nurse when I expressed concern about not being seen after 2pm and needing to get back to work. I was excited to be seen by Dr. Kimball, based on her previous Yelp reviews, and I was looking forward to a positive doctor-patient interaction with her, but the experience with her office staff killed any possibility of that happening. Never going back there. read more

If you need an appointment good luck! Jared suggested I contact the office and guess what? Can't even leave a peoper voicemail because it leads to a different extension. Staff do not return phone calls at the Torrance office. Women's care is not a priority. read more

Dr. Savannah Kimball, is by far, one of the best physicians I have ever been had the pleasure of meeting. She is very thorough and makes sure all my concerns are addressed before the visit is over. I appreciate her dedication and compassion. read more

Dr. kimball is excellent doctor. She provided me with referrals for services she recommended instead of just blowing my issue off. She highly recommended for bedside manner and services read more

There are not enough words to describe how exceptional and amazing Dr. Kimball is! We are just so grateful for her. My wife (and I) were definitely very nervous going into her pregnancy, but Dr. Kimball was with us every step of the way, making her pregnancy the best possible experience from the very beginning to the birth of our daughter. First, Dr. Kimball is absolutely brilliant: her level of competence and knowledge is second to none, and we felt secure and just so reassured knowing that my wife was getting the absolute best care every visit and throughout the entire journey. Her level of thoroughness just really helped put her (and I) at ease, and although my wife's pregnancy was "uncomplicated," Dr. Kimball always did everything possible to double check that she was okay and my wife and the baby were healthy. She just went above and beyond each and every visit! It's just a wonderful feeling -- particularly for perhaps the most important life "thing" in one's life -- to know that you are being taken care of by a doctor whose level of expertise is top of the field. Dr. Kimball is truly just a gifted physician! We are so grateful that it was Dr. Kimball who was ushering my wife through this process. But, just as importantly, what makes Dr. Kimball so special is not only is she just a brilliant, thorough, and "on-top-of-everything" doctor, but her care and compassion really is just amazing. Again, although we were so excited and wanted a child, my wife was understandably really nervous to be pregnant. Dr. Kimball always made her feel listened to and answered our countless amount of questions that we threw her way! It did not matter if it was the "tiniest" question about a particular food to eat, Dr. Kimball would attentively listen and answer all of our questions -- and, if she didn't know an answer (which was rare by the way!) -- she would call a few hours later after our visit with an answer. Not many doctors would do that! We never ever felt rushed and just was always so attentive addressing our concerns. She consistently went above and beyond. She cares deeply about her patients and establishing a meaningful relationship. Again, during such a transformative experience in one's life that can be both exhilarating but also physically and emotionally traumatic and painful (of course), to have a doctor like Dr. Kimball who makes her patients feel well-cared for, comfortable, and supported really means a lot. She is a women's advocate and just altogether so amazing. I want to comment on how every single visit Dr. Kimball walked into the office room with so much energy! She never had an "off" day and over the many, many visit over nearly 10 months, each and every time, Dr. Kimball would show her excitement and just come into the office with a boundless energy that also made each visit enjoyable. We honestly always were looking forward to seeing her and felt better about everything each time we left the office! Finally, she was of course just as amazing during my wife's labor. Obviously, there is no guarantee that our chosen OB/GYN will be the one to deliver the baby, but Dr. Kimball said that she would do everything she could to make sure to be there -- and she did! My wife's labor came on *super* fast and pretty unexpectedly very early in the morning, and yet, Dr. Kimball still made sure to come and just "check in" on my wife in the hospital at this initial stage, and then came back later to delivery the baby hours later. She was so encouraging, confident, and supportive, and the demeanor she exhibited during this moment really helped! She safely delivered our baby and provided the warmth my wife needed, and just as importantly, did all the medical procedures after the delivery to make sure my wife would heal up from her tear. She is now one week postpartum, while the parenting part has been tough (!), my wife has really healed up well and we know that is in large part because of Dr. Kimball's expert medical care. Overall, Dr. Kimball is just a phenomenal doctor who just really has great affection for her patients and delivering the highest level of care. It is obvious that she loves what she does and it shows. She treated us like family throughout this journey and we are just tremendously grateful for everything. We cannot recommend her enough! read more

Dr. Kimball is THE BEST physician I've ever had the privilege of being under the care of! Her commitment to making me feel truly seen, heard, and cared for as a patient has been unparalleled. After encountering disappointing experiences with OBGYNs in the past, Dr. Kimball has surpassed all expectations with her exceptional level of care, leaving me immensely grateful to have found her. She is very thorough and consistently takes the time to address any questions I may have, creating an environment that is both reassuring and unhurried. Dr. Kimball is, without a doubt, truly amazing and I look forward to her continued care! :) read more

The whole experience with dr. Kimball was super pleasant. Dr. Kimball delivered my 2nd baby And she made sure that everything goes smooth and the way i wanted. Everything was just perfect: Her office, how attentive she is, how she cares for you and gives u time to answer all your questions She is just amazing 100% recommend her read more