I used Imperial Travel for my 2 recent trips to Armenia! Both trips were soon after the 2020…read moreArtsakh war and with less than a weeks notice. Vanik, my agent, was not only super quick and flexible in helping book my tickets, he was also very up-to-date about the happenings in Armenia and the constantly changing flight situations. As someone who travels a lot and always books my own tickets, it was comforting knowing I had an actual agent ready and willing to help. During my second trip to Armenia which was February-March, my airline kept cancelling the flights and changing them, but being able to contact Vanik from abroad was incredibly comforting and he was able to solidify and confirm a return flight for me within a day and once again with very short notice. I truly recommend this agency to help ease the stresses of travel, especially during these uncertain times.

My entire family use Imperial Travel for all trips. Mike ( Vanik) is extremely knowledgeable. He is…read morewell traveled and knows great vacation spots. I don't even waste my time looking online for rates on airlines. He always manages to get me the best deal possible. Small agency with best service.

Travel nightmare!! DO NOT BOOK FROM THIS AGENT ! My aunt booked a vacation for her family for…read morecancun only to show up and there was no reservation the agent Caroline didn't answer her messages calls nothing they are stuck and no help!! DONT let this happen to you !! Warning!!!

If I could leave this at ZERO stars I would…read more My 80+ year old parents booked their trip to Mexico using this agency. It included a flight to LA to Mexico, an inner Mexico flight, and a flight Mexico to LA. The airline they booked the inner Mexico flight with went out of business and the travel agency legally failed to do their job and advice my parents of this and then rebook them a new flight. The agency had nearly two months to confirm flights and reschedule anything necessary. They did not do this. My parents showed up to their inner Mexico flight only to be told that airline no longer existed. It had shut down all operations 2 months prior. My parents attempted to buy their own flight there to their next destination but there weren't any flights available. They ended up booking a spot on bus. They bus was leaving 9 hours later and then it was a 12 hour ride. This nightmare could have been avoided if the agency had done their job of actually confirming my parents flights instead of falsely telling them that all of their flights were still good a few days before they left on their trip. DO NOT USE THIS AGENCY. They don't do their job correctly.

My friend recommended this company to me. She booked her honeymoon to Hawaii at very good price…read more She said it was mush lower than expedia but my vacation package to Cancun was not that dramatically low because we dicided to go last minute. There were not even many hotel rooms left when I searched up online. Jin is very patient and tries to help us as best as she can. We finally picked Secrets Maroma Beach resort out of 10 different rersorts that she carefully recommended. When we arrived at the resort, it was way better than the pictures and so beautiful. But we ended up with disappointed view which was the most important to me. I called Jin at midnight in LA time and complained about that. She immediately called the hotel and gave us free upgrade to ocean view room. What we booked was partial ocean view room that is $150 cheaper than ocean view room per night. What a grateful service it is! All the staff there treated us as vips during our stay, we had the best vacation ever. I really appreciate Jin and highly recommend vactionclub4u to people who just look for air and hotel packages to Mexico and Hawaii. I have been using many other travel agencies in Korea town but they mostly pissed me off but this company is very honest and sincere. We will definitely use vacationclub4u again soon.

Patrizia is awesome! She is VERY knowledgeable, on top of the latest information and always…read moreavailable to recommend the best options for YOU, even if it might be to NOT travel. Even more during the COVID-19 pandemic she was always updated on the latest restriction and, again, doing her best to advise me on the safer and most comfortable option for me. In prior year she helped me find a great ticket when I had to purchase a ticket for a unaccompanied minor ,my daughter, travelling on an international flight with multiple locations. What else to say: she is really the best both for her skills and selfishness.

I used Expert Travel a couples years ago when planning a trip to Europe. Normally, I wouldn't go…read moreback and make a negative post after this much time has gone by, but while planning my latest trip to Italy, I was reminded over and over how awful my experience was and felt the need to write a review on them. Let me start out by saying that Ranjiv, one of the owners, was always extremely pleasant and helpful. He is the reason I came to Expert Travel to begin with, since he was a regular customer at the retail location I worked at. So when my time came to plan my next trip to Rome, Paris, and London I called him. I came in and he helped me look up some ticket prices to Rome, but then handed me off to his partner Patrizia because she is actually from Rome. At the time, I thought that was great because I would be getting inside tips from a Rome native on where to stay and go while in the city. It ended up being a nightmare. I came into the office during the last week of November with plans on leaving for Europe the first week of January. I had the itinerary of dates and cities all set to go, so all she had to do was book flights and hotels matching those dates. After weeks of writing emails with no response, I wrote Sanjiv to complain about her and just ask that he book the trip for me. I quickly got a reply from Patrizia, who was checking his email, telling me that she was busy booking "corporate" trips and there was "no need to complain to Sanjiv about it!!!". I'm guessing mysteriously disappeared before he saw it. She assured me that she was working on it though and not to worry. Well, with one week left before I left she was still "trying to get ahold of her contacts", so after all the hassle, I only ended up purchasing my airfare to and from Europe and my room in just Rome. All the other travel and hotels I booked myself in a last minute rush. I had the worst flight I've ever experienced on the way there in which the overhead compartment dripped water on my head for all 14 hours of the flight. The flight was completely booked, so I couldn't be moved to another seat and they couldn't fix the dripping. The food also made me sick, which has never happened to me with airplane food before. When I arrived in Rome, my luggage had been lost and they couldn't find it. She obviously chose a top quality airline! I shook it off and took the subway to the place where I was renting a room. She described it as a "Bed & Breakfast within very close walking distance of the Metro and the Piazza del Popolo". It was raining when I got there and I ended up walking over a mile from the Metro to the "bed and breakfast". What I found when I arrived was a beat up apartment that smelled like a salvation army, owned by a woman who didn't speak English.....oh, and my room was available because the person who stayed there the night before decided to stay an extra night and the owner didn't say no.....so I slept in her 8 year olds room....in a twin bed surrounded by crayon drawings on the wall..... My lost luggage arrived on my last day in Rome, but I almost missed it because while I was out exploring the city, they tried to deliver it to my apartment and the woman's son said he didn't recognize my name. Had I not shown up right when they were packing up my luggage in the truck to leave, I would have had no luggage for the rest of my trip. The whole experience was by far the biggest travel headache I've ever had. I was so pissed that I couldn't even get myself to write Patrizia and tell her how awful the experience was because I knew her excuses and insincere apologies would only make me angrier. Everything other hotel and accommodation on my trip I had booked myself was 10 times better than the experiences I had with my travel agent. In these days of easy to use travel websites, travel agents should be as fast, pleasant, and efficient as possible. After all, it's really the customer service and security of knowing that you're getting quality advice that keeps Travel Agents alive. Their recommendations should be a pleasant surprise, not cause trip ruining situations. Between Patrizia's failure to reply to emails or book flights & hotels and her nightmarish recommendations, not only would I never go to Expert Travel again, but I would actually take the time to create this profile for them here on Yelp and spend 20 minutes writing this god-awful experience to ensure that no one else does either. Sorry Ranjiv, you're partner just cost you a lot of business.

I could not have been happier with my experience working with this Tried and True Travel Agency…read more Our agent Eliza assisted us in designing an absolutely spectacular itinerary for our three-week family trip to Disney World and Disney Cruise. If you have any travel plans give her a call, she is absolutely the best.

Let me start telling everybody what kind of incredible experience we had with the Huge help of this…read moretravel agent Eliza. Honestly, I didn't believe from the beginning with that much less money we would get something satisfying. But when we went there and when we saw everything with our eyes how fantastic was everything ? I truly thought I underpaid that girl. Really. I am not a big review person, but this girl deserves everyone to know about her fair business. We stayed at Hard Rock Cancun All Inclusive. We had a blast. Plus she helped as with hotel credit and told us about every single detail. Thank you Eliza soooo muchh for our family vacation. We will call you much often. Life is to short and all of us should travel as much as we can. Tried & True Travel Agency You Rock !!!

I have been riding with Car Service Pros to and from LAX for years. Henry has never let me down. He…read moreis always on time, always respectful and always a safe driver. On days when he has prior commitments he readily finds us another ride. Even with the emergence of Uber/Lyft I continue to ride with Henry for the punctualness (no standing and waiting for 20 minutes waiting for Uber), the comfort and security. If you need a ride and value dependable personal service don't hesitate to give Car Service Pros a call.

We have been using Henry at Car Pro Services for years to go to and from our home in Pasadena to…read moreLAX. We were referred to him by a friend who has also used him for many years and his services have never disappointed us. He is punctual and professional. His prices are also very reasonable.

Patricia Duque did a wonderful job in booking my trip to Thailand and she also helped me save money…read moreby being direct :)

Great service and very close to my house. I recommend to anyone if they are looking for travel…read moreplanning.

The service I received from this travel agency was exemplary, characterized by helpfulness and…read moreattentiveness that met my needs effectively.

Excellent work and great treatment helped threw my whole trip guided me to experience the best…read morevacation