Dr. Amoils is incredible! My son suffered with terrible sinus infections and facial pressure his…read morewhole life and through his attention to detail and expertise, Dr Amoils discovered that he had almost 95% of his septum blocked on the one side. He scheduled him for a Septoplasty and was amazingly knowledgable, compassionate and caring from the consultation, through the lab and X-ray tests, the surgery itself and the aftercare. He really cares about his patients (and their families) and it shows! It's now three weeks post surgery and my son feels like a new person and can breathe properly for the first time in his life. I cannot recommend him enough!!! Thank you Dr Amoils!

De Amoils is the on-call ENT dr at Henry Mayo today. My mother was brought here by ambulance at…read more1am this morning with a nose bleed that still hasn't stopped (it's 8:15pm. Dr Amoils has NOT ANSWERED A SINGLE PAGE from the ER doctors, nurses, or attending doctor, even though he is on call. My mom is lying here suffering and he cannot be bothered. What a horrible doctor.

Dr. Amoils was exceptional. He listened to my concerns about my hearing loss and took the necessary…read moresteps to clear the ear canal. He also told me what to do to prevent this problem from reoccurring. It was a great experience with everyone from Dr. Amoils to the front office staff. I'd recommend the SCENT ENT Team to everyone.

I highly recommend Dr. Amoils. I appreciated how direct and clear he was about my diagnosis and…read moretreatment options. I went in for chronic sinus issues. His plan for me was clear and direct which gave me a lot of confidence moving forward! If you want a knowledgeable ENT who gets straight to the point and inspires trust, this is the doctor to see. His office was also fantastic to deal with aaaand I can breathe now!!

This ENT practice is owned by the husband, Dr Vadapalli, of one of the pediatricians at the…read morepractice we see for our son. This is who they recommended for a possible ear infection. The appointment scheduler started setting up a new patient profile, but midway through, I asked her to let me know what availability they had before we were added as a new patient. She said he could be seen this week, but Dr Vadapalli requires a separate hearing test before the first doctor visit, and if it's not covered by insurance, it can cost $250 to $500 in addition to the visit. I told her that makes no sense to do a hearing test before his ears were cleaned out, instead of after, because I'd want to know if his hearing was affected AFTER any wax buildup was flushed. I said I would agree to a same day hearing test, but wanted it done after the visit, because any wax should be cleaned first, and I'd want to know if we were in network prior. The policy was strict, but only with that doctor, so I asked to make an appointment with another doctor, instead, who wasn't available until next week. As she's completing the patient profile, I started reading through these reviews, so I asked to let me know if we were in network. I gave her our insurance information, and she confirmed we were in network for the doctor visit, but someone else would call me back to let me know if a hearing test would be in network. I asked her if they charged $250 instead of the insurance copayment, and she said they did not. After the new patient profile was completed, and we'd made the appointment, she said I had to give my credit card information. I told her I'd pay the copay when I arrived, but was not leaving my financial info. She said the card was needed to charge a $250 deposit, which would be refunded when insurance paid. I asked why she'd just told me they don't charge $250, only to say they actually do charge $250, and that she'd already confirmed I was in network. She said their policy is strict. I actually would be charged $250, before the visit. I cancelled the appointment. I have no idea how the doctors themselves are, but there are way too many red flags with their billing, and that required hearing test before blocked ears were cleaned.

I saw Dr. Saadat on 3/2/26 at the Valencia office. I was asked to pay for the services up front…read moreeven though I insisted on waiting for my insurance (Anthem) to process payment. I paid for the ear wax removal and audiology test as requested and was given a number for Keck USC Billing 855-532-5729, in case of billing issues. Within a week my insurance paid 100% of the services. I have been trying to get my money back since March 16th when I emailed customer service at Med USC with all my receipts and insurance EOB as proof of payment. I have made several phone calls and spoken to several reps and supervisors trying to get my refund to no avail. USC has stated that the SCENT billing department will not get back to them with the funds and to approve the refund. I have also left a couple of messages asking for a call back from SCENT billing department but have not received any calls back. I see now that this is a trend for this medical practice. Please do yourself a favor and seek for medical care elsewhere unless you're a cash paying patient. Also, I see now why they have so many openings and are willing to see you right away.

I love seeing Dr Lloyd for Osteopathic treatment...last time I went to see him they scheduled an…read moreappointment for me in two days and then they called me on the same day to let me know he was on a leave. All the sudden he vanished from the practice and there is no way I can find him. Does anybody know whe he is or have another osteopathic dr that you can recommend? I finally ended doing a 1 hour google search and I found him at https://www.healthgrades.com/physician/dr-geoffrey-lloyd-34scl

I cannot begin to describe the nightmare that has been dealing with the office staff. I fell 60…read morefeet down a cliff and sustained (thankfully) minor injuries, a fractured ankle and L2 Fracture but was very very sore, as you can imagine, all over and hardly able to move for the first week The accident happened in Idyllwild and I was airlifted to Riverside. From the first incidences of calling into Dr. Lloyd's office to get a referral for an orthopedic doctor, the staff paid no attention at all what happened to me and what I needed. They wanted me to come into the doctor's office to see the doctor to get the referral, which makes no sense. That's what the medical records from the hospital are for. I repeatedly asked for Dr. Lloyd to call me directly which never happened. I felt stonewalled by the staff the entire time. Each time I talked to someone else who knew nothing about my previous calls. I should have been able to receive an authorization based on the medical records sent from Riverside, but his staff, who cared little about the actual nature of my injuries and conditions, refused to allow that to happen. The staff then told me that Health Net had changed my PCP and I was no longer covered under Dr. Lloyd. Health Net has no record of that change at all. The staff then sent a referral for an orthopedic in Torrance, CA, which is nowhere near North Hollywood, claiming that my group had been changed to the South Bay, also, there is no record of that at Health Net. Only Health Net would have been able to change my PCP and since they have no record of that happening, I can only assume this was made up by the staff at Dr. Lloyd's office. Unless they can provide evidence to the contrary, that must be the case. I ended up having to go into the office, at which time Dr. Lloyd should have ordered x-rays since they were necessary for my authorization to go through. He did not and I had to revisit the doctor again the next day to get the x-rays needed to go to the orthopedic doctor at which time, the nurse had put in for an EKG... which I don't need, so thankfully I spoke up and said that didn't need that. I have filed a grievance with Health Net and recommend that others do the same if they've had issues with this office, please contact your insurance company and file a grievance. Health Net was able to find an orthopedic doctor in Sherman Oaks. I will be calling Regal to confirm the authorization and then going through that Orthopedic doctor. I will be changing my PCP once all of this is done and over. I wish I had checked these yelp reviews prior to choosing this PCP.

Dr. Tabassomi is incredibly kind, attentive, and knowledgeable. He takes time to explain and answer…read moreany questions. His office staff are very caring also.

I will NOT Recommend him, the office is not accountable, does not return phone calls!!! I'm not…read morehappy with his service!! Don't waste your time!!!

I had a consultation with Dr. Singh for hernia surgery. The receptionist processed my insurance & I…read morethen sat literally in front of her for over an hour, as they'd booked multiple patients into the same time slot. She later called me to clarify details of our insurance. But at no point did she mention that Dr. Singh is not in our network, so I was going to pay more than quadruple what I'd expected for the consultation, which would also be a complete waste of time/money as I obviously couldn't afford to go ahead with the surgery without coverage. When I called the receptionist, she insisted that it's the patient's obligation to know if the doctor is in-network. But wouldn't it have been common human decency to mention, during all that time I sat in that waiting room, "By the way, Dr. Singh is not in your network, so you're wasting your time & are going to get a huge bill"?

Very unprofessional. Medical assistant informed DR his next appointment has arrived "Yes, I know my…read morepatient is here they can wait." EXCUSE ME MY APPOINTMENT WAS 30 MINUTES AGO. I left.

Those whom I have come in contact with a Facey are friendly and go out of their way to help. I had…read moreto reschedule an appointment with Dr. Tran for a family matter and he called me himself to make sure everything was alright. He was very caring.

I have been a patient at Facey for almost 30 years, but over the past 5-6 years it has become…read morenearly impossible to schedule appointments within a reasonable timeframe. At this point, it's almost laughable! Appointments (especially with any specialists) are now booked four months or more out. I scheduled a first-time consultation with Dr. Sofia Avitia for 12/26/2025. I made this appointment back in September! Then, on Wednesday 11/26 I received a call in the afternoon informing me that the doctor would not be available on 12/26 and that I would need call to reschedule. When I called them back on Monday 12/1 after returning home Thanksgiving vacation, I was told the next available appointment was March 6th!!! Keep in mind, I'm seeking this appointment because I'm having swallowing issues. So after scheduling in September, I now cannot be seen until March, which comes out to reaching a six-month window. This is exactly why I say the scheduling situation has almost become laughable and completely unacceptable. I went ahead and grabbed the March 6 appointment just in case I cannot find another doctor sooner, but given my symptoms, I have no choice but to search for someone who can see me within a reasonable amount of time. Considering the inconvenience, I expected at least some level of priority, but instead I felt like I was treated as if I were calling to make an initial appointment all over again. What is really going on at Facey? It is now almost impossible to make any appointment at a reasonable time. I honestly believe they will soon reach a six month scheduling window, which is crazy.

I was recently hospitalized. I'm still not sure why because I had three Doctors telling me three…read moredifferent things. I decided to go with Dr. Terrazzino's opinion, but was left in the dust. I was released from the hospital the next day and was only given half of the prescriptions I needed. I was told to call his office and when I did, was told he had left on vacation and to contact the Hospital I had been in. When you're really sick and dependant on someone else to help you... it's scary. Dr. Terrazzino made me feel at ease in the hospital, but afterward, not being able to get the prescriptions needed made me feel scared and alone. Also, he was wrong about my diagnosis, so as sweet as he is, I'll avoid him in the future.

He's a great doctor i've had him for a number of years.And he always takes care of all my needs,…read moreand even when I had to go to the hospital, he made sure he got there to see me