I normally don't like to leave bad reviews especially for a place that I didn't even get service at! Wish I didn't have to give any stars when I really want to give a negative 5 stars but to leave a review I had to give at least one! However I just feel the need that people need to be aware of this place & the rude lady there! I had my nails done at a different salon and they were not done properly I did go back to that salon and to have them fix them and they made them even worse! Yes I left a bad review for them also! I called Sassy's and told the receptionist my problem and she said yes come up and we can have someone fix them for you! She was extremely pleasant! I of course expected to pay to have them fixed! When I arrived there this lady walked over with this look on her face like I was an alien! I tried to explain my situation to her. She grabbed my hands and briefly looked at my nails and said "they are good they look fine for you". I politely again tried to tell and show her that they were supposed to be coffin shaped but one hand was somewhat coffin shape and one hand was squared. One hand the nails were longer than the other! She again said "no they are good, fine for you"! I said so you're saying you won't or can't fix them and she said "no, they are good"! If that's how you treat a potential new client that is willing to pay full price just for a fix and tip you well then you should not be in business! Lady your attitude sucks!!!! You obviously need to learn some some business etiquette and loose your damn attitude!!!! By the way......I went to your competitor in the same mall and they saw that my nails were not "good / fine for me" and were more than happy to fix them and gain a new client and she did a fantastic job!!!! read more

Acceptional service every time. I always ask for Lynn and I always leave with a smile on my face. Environment is very easy going, polite, and relaxing. I have been going there for a little over a year and I have experimented with other places and techs but have had terrible experiences. I always have to go back and admit I went somewhere else and needed them to fix my set, LOL. Would recommend for Any occasion. read more

I did enjoy my time here! Super friendly and I really like my pedicure. I would definitely go back.

Literally go anywhere else. I went in for a pedicure on 6/16 for the first time in 3 years. I was so excited about finally having cute toes again and I was so disappointed with what I was actually given. The nail tech was nice enough but clearly lazy. I showed him a pic of what I wanted, he said he could do something similar and I'll like it. So as he was starting to paint my toes, I stopped him and told him that's not at all what I want and showed him the picture again. He said it's not possible to get what I want unless I get the gel. I asked to switch to the gel then, he said it was too late. So I then asked if I could at least have the white base (as shown in the design pic I wanted) and just some colors on top, he said it was too late for that too because he didn't have time and had another appointment after me. The only "fancy" thing he did was a few "whispy" lines and put glitter on top. To add insult to injury, as he was walking me to dry my toes, he asked if I wanted to get my nails done....Um how do you have time to do my nails but not fix my toes since you "have another appointment after me"? Plus, I couldn't have been more disappointed with the job you did on my feet so why would I trust you to do my nails? Don't make the same mistake I did, go anywhere else to get your toes done. read more

I've been coming here since 15 and was always happy until recently my favorite nail tech left, I went back to Sassys only because I didn't want to drive any further than the mall. My nails looked so awful after I got a pink and white fill. Diane didn't file the nail down enough so my nails are already lifting up at the top and have cracked at the top after three days. I went back the second day to have her redo the clear top coat which she didn't paint the entire nail with the first time around. The nails were also super thick, not a good look. The next day when my nail cracked I called and wanted to have them redo my nails or get my money back. Nobody returned my call as was promised and I will not be returning to Sassys. Please take a look at how awful my nails looked after three days!!! read more

Sassy's Nail Spa - Nail Salons Near Me - Pittsburgh, Pennsylvania

Second nail has broken in 72 hours. Cheap service and their personalities make me wanna crawl up in a ball and hide under a rock. My natural nail is broken in half and BLEEDING, and btw it does not feel good. At all. Save yourself from going here by any means. If u would like a good story, pls keep reading. Also.. pics! Did my nails so quickly and poorly, and thin. Disclaimer, I was charged 50 and gave the guy 60. Bc I know they work all day. But I deserved better service, as do you. I went to this salon 3 days ago to get my dip redone on my natural nails. One nail broke after 24 hours, so I'm like ok. It's fine. I've spent forever growing these nails to be healthy. But ok. I'll go back and ask them to fix it with an acrylic tip. So...After waiting an hour, the same person fixed my nail in literally 5 MINUTES. It broke once already, and all this person is worried about is doing a shit job and getting me out the door bc they know they're not getting paid for it. Wouldn't you think good customer service would do a more diligent job, so it doesn't happen again and the customer leaves happy and feels appreciated? This person cut my cuticle from shaving it down so fast, and applied the top coat so messily, that it created a "lip" on the side of my nail that I had to file off when I got home because it was irritating the cut. Glue stuck to my finger underneath the nail. Literally laughable. Did they try on purpose to do a shit job, bc it feels like it ??? BUT WAIT!!! Another nail broke this morning. I work in an office, btw, not in like industrial labor. I stubbed my finger picking something up off the floor of my car, when this second nail snapped. Only this time, blood. It broke in half. Where my nail attaches to my finger. I have attached pics for those wanting to see. Yay :)))) please DO NOT GO HERE. THEY ARE HORRIBLE. MY FRIEND GOT A FUNGUS FROM THIS PLACE, but I don't have pics of that, Srry. read more

Sassy's Nail Spa - Nail Salons Near Me - Pittsburgh, Pennsylvania

My go to spot for my nails. Everyone is always so friendly and quick with walk-ins and they do great work. Sometimes my 3yr old daughter comes with me and their so sweet with her even when she's not so sweet back haha. read more

Sassy's Nail Spa - LOVE my gel polish every time I go. - Nail Salons Near Me - Pittsburgh, Pennsylvania

I went in for a mani pedi. The pedicure was great. The manicure was done by a different technician and i hated every second of it. He yanked on my arms instead of giving directions and generally made the experience uncomfortable. Then after letting my nails dry for 2 fan cycles while i waited for my friend, one of my nails got a deep gouge. I asked if he would touch it up and i had to wait an additional 20 minutes. Then he just splashed a quick layer of polish on and sent us on our way. Looks horrible. I will never come back read more

Sassy's Nail Spa - I guess this is how you fix a ding in nail polish? - Nail Salons Near Me - Pittsburgh, Pennsylvania

Honestly the worst pedicure I ever got. The nail technician did not even completely cover my toenails with the polish. Absolutely the worst, will never go back. Service is fast and they are rude. Go somewhere else read more

New location. Very nice. John is always the best. His sarcastic humor keeps me amused as he creates! read more

Sassy's Nail Spa - John is the best they have. He's sarcastically funny and does great work - Nail Salons Near Me - Pittsburgh, Pennsylvania

I am beyond impressed with my solar nail service today! Linda was my nail tech, and she did FABULOUS work :) I only went for a fill, and while it did take a while it was totally worth it. Linda chatted with me during my service, and the new salon was both clean and relaxing. Only downfall was the price, but I will definitely be back despite. I'd rather spend the couple extra bucks and know I'm going to leave satisfied. read more

Sassy's Nail Spa - Solar pink & color (#11) - Nail Salons Near Me - Pittsburgh, Pennsylvania

The reason I'm giving this place 2 stars and not 1 is because my nail tech actually did a nice job on my feet and toes, so I can't be mad about that. However, I cannot stand for businesses that take your money without giving you a choice or knowing what you're getting. That's thievery and should be illegal. I asked if they had any mani/pedi packages and no one gave me an actual answer. My nail tech Tammy came right over and scooted me into the chair and made me pick out the color I wanted without talking to me. At that time I told her I also wanted a pedi and if there were any packages. She brought me over to the pedicure chair and I got in it and she started the massager. It wasn't until she was already working on my feet that she gave me the brochure of the package and I said "I want the basic $22" but she said "no $35!" Because the massager was already on and going and she was in the middle of my pedicure. That's WRONG. I was asking for this kind of brochure the whole time and she didn't whip it out until the middle of everything. Not to mention the pedicure lasted maybe 5 minutes total??? No thanks. Then for my manicure, she was so quick with it and didn't even take her time. She was looking everywhere and not even paying attention. Then, she didn't tell me how much my mani was going to be until the end when she added it all up. $80 in total PLUS cash tip. No one told me it was cash only tip and she got mad because I had to go out of my way to the MAC Machine to get her tip. Excuse me, I didn't have to even come back but because I'm honest and a good customer, I did! These people literally don't tell you how much anything costs until the middle of what they're doing. It's sneaky and I will never go back here again and neither should you. read more

I went here for the first time out of desperation.A they do not listen I should have made a fuss but they are just not worth it.I will never go back worst fill and gel I ever had .He pained my cuticle,made my nails so short I can't stand it.$42.00 of bull shit I can't stand a rip off artist and that's just what they are use caution and be stern with them .One day later and my nails are lifting what is left of them ..Bad place and not clean read more

I always go to Sassy and ask for Tanya she takes her time and always does a nice job I get loads of compliments on y nails after Tanya does them read more

worst manicure I've ever gotten. it was extremely rushed and the service was rude. Literally go anywhere else.

If I could give 0 stars I would. I typically go to a different nail salon, but I was at the mall running some errands (in a bit of a rush) and figured I would stop in to Sassy's to get a quick gel manicure. While it was quick, that was probably the only good thing about this visit (my one and only visit). Everything else was a disaster. An older woman by the name of, I believe, Tanya took care of me. I picked out my gel color and asked if there was a way to do the same color on all nail, and then put a sparkly coat on top of my ring finger on both hands. She said yes and began painting. She completed the first coat on all fingers and I noticed that it was the color I had chosen on all fingers except my ring finger- that finger was a pearl iridescent color. I thought she may have misunderstood what I was saying so I again asked to have a sparkle coat on TOP of the dark blue on my ring finger. She replied by saying that "wouldn't look professional" and to "just wait." I had never done this before, so I thought she had a different method to completing this look. She continued on with my nails before the final clear coat, did a design on my ring fingers and sparkle tips on all other fingers. She continued on to tell me that the total was $50 and I quickly replied with "$50?!" I couldn't believe this as my gel manicures are typically $35 at other salons. I didn't have time to stay and speak with a manager so I returned to the salon the next day and explained to the worker at the front desk what had happened. I told him that I just wanted them removed and refunded the money I had paid. At that point the boy told me to stay and she would fix them for me. Reluctantly, I agreed. I sat down in her chair about 30 minutes later and she began to remove my nails. She had sanded them all off instead of soaking them which resulted in my nails being extremely thin. As she was painting she told me that I "let her put something ugly on my nails" and many other comments that I just ignored because I wanted to finish and leave. Toward the end of painting my nails she told me that "they" (I'm guessing other workers or the manager?) wanted to charge me $25 for a polish change but she "just couldn't do that" so she would only charge me $8. I went on to ask why I was being charged at all when she didn't listen to what I wanted in the first place and because I was charged $8 the night prior for the design she painted that I never asked for. She then said that she painted what she did because what I wanted was "ugly!" She said the word "ugly" about 5 times during the conversation. I've never been so happy to leave a nail salon and NEVER return. It is now the very next day after getting my nails redone (two days since nails were painted the first time) and I've had two nails break because they are so thin. I honestly will never go back and can't believe anyone has had a good experience at this salon. Utterly ridiculous and unprofessional!!! read more

Sassy's Nail Spa - Nail Salons Near Me - Pittsburgh, Pennsylvania

Wanted to pamper my self on Mother's Day,and get a pedicure and a manicure!! So I thought this would be convenient since its at the mall and it was just recently remodeled and looked so nice And clean.. What a mistake.. First of all, the guy that did my nails was so rude and loud, and didn't like that I was taking too long to pick a color! He didn't clean my heals very well, my nail polish is all messed up, and honestly for $57 I was expecting a lot!! Never again!!! This place is not worth it at all.. read more

Went to get a manicure. The technician made me uncomfortable. Made me feel like an idiot. Also pushed back my cuticles and I got cut multiple times. It's been 2 weeks and my nails are still not healed. Polish did not last very long. Chipped in 3 days. Not worth $25. Used to have a good experience but now I am never going back! read more

I got a pedicure here that was just ok. They don't really do any kind of exfoliation, but if you just want your toenails painted for you this is the place to go. The techs aren't overly friendly either. But the place is clean so I'll give them that. It's just if you're holding my foot I really want you to be nice to me because I'm sure it's awkward for both of us. I even shaved my legs before I get a pedicure just for this awkward situation. I just haven't found a tech that was very friendly yet so I probably just won't be back read more

I used to go here every so often. Last fall, I took my six-year-old daughter with me as a special treat, since they offer a kids' manicure. They took her to the complete opposite side of the salon, where she was all by herself with a male technician. I asked if we could sit together and they got huffy with me-- I had to insist. So... that was the last time I darkened their door. I will say (in the interest of fairness) that it did always seem clean to me, and walking in was never a problem. read more

never again. i settled for sassy's because i wanted a new cheap set of acrylics, and my car was broken down so i took the t to the mall. nail shop at the macy's end of the mall wanted $45 for a full set of acrylics, which is ridiculous, so i walked down to the other end to find this shop. they said their full set was $35, which was still pricey for acrylics, but i was already here and sick of walking and looking at my messy hands, so i sat and waited about 10 mins. staff is nice, but seriously, when i ask for a set of acrylics, don't start my set and sneak me into a set of solars. i didn't even realize that he was doing solars until about halfway thru, since i got sucked into the tv on the wall that was playing mesmerizing videos of japanese festivals. by that time about 15 people had been turned away because they were closing for training, so i figured "whatever, oh well, ill try the solars since ive never had them before". during the mani at some point, he also decided to file the corner of my thumb to the point of blood. there goes your tip bro. says online that they have a student discount, and he gave me no student discount even after i asked. and it was still $45. once again, "oh well whatever, i guess ill just deal with it" fast forward to a week later, to make a long story short, and with not even the slightest bump on my desk drawer at work and one of them snaps right off. obviously way too thin. also, they're all lifting around the edges. so I'm walking around with some $45 solar nails that look like glue ons with the amount of patching I've had to do. like i said I've never had solars before but i have heard and expected much better. ill never return to sassy's. id rather drive the whole way out to robinson mall to go to europe nails, who do an amazing job every time, and don't butcher my thumbs. read more

Walked in with a friend and was seen pretty quickly! I was unsure what to get, the technician gave me a suggestion and I immediately liked it. Nails look beautiful. I got a fill on my artificials and three weeks later there are still very strong! Only complaint is I asked for a specific design in their examples and the technician just made up a random one without asking. Design was beautiful, but not exactly what I wished for. Overall though, great job. read more

Sassy's Nail Spa - Nail Salons Near Me - Pittsburgh, Pennsylvania

This pedicure lasted 13 minutes. And that time is including the time it took to put 3 coats of paint on my toes. No rub at all. Paint job sub par. He had to turn off the massage when he started to paint. Also asked for payment before I even got out of the chair. Everything was rushed from start to finish. $35 for basically a foot wash and paint. Totally disappointed. Will not return. read more

Started out okay then got worse. we were getting ready for our pedicures by soaking are feet in the water. My friend then realized she wanted a normal non gel color for her feet so she asked the technician if they had a color similar to the one she picked out for her nails and the technician just pointed at the colors while folding towels and made my friend walk across the floor in her bare wet feet and didn't even offer her flip flops or help or anything and to make things worse they made awful comments about her weight to us in English so there's no questioning what they were saying. which is absolutely uncalled for and talked about her looking tired... just being absolutely rude. I will never be going back and frankly they are lucky we both tipped anything at all. I guess an upside would be my nails look okay read more

I've only been to Sassy's twice now but this second visit was what made me decide that I will be a regular here. I went in for a fill and Lily did my nails. She said she is new there but she is absolutely fantastic! When I originally had my nails done there a couple weeks ago they left something to be desired. Lily made my nails look a million times better than when she started! It looks like I got a full new set done. She is funny, quick and just absolutely fantastic at what she does. She suggested I try gel polish next time and I definitely will. I will be making all of my appointments with her from now on. read more

The fastest, grossest pedicure I've ever had... seriously. Other people's dead skin all over the place, they didn't clean the pedicure bowl before putting water in it my pedicure. Lasted 10 min MAX. Hate making bad reviews, but not sure how they stay in business with this work ethic & severe lack of hygienic cleanliness . read more

Sassy's Nail Salon is the absolute best nail place I've ever gone to! I got Jack majority of the time I went there and he does the best job and is very friendly! The place is very clean and a nice, friendly setting! There are a lot of people working there and you don't have to wait long usually. It's an upscale salon without the super steep prices. Along, with the normal services you can get, they also offer eyebrow waxing. This is the only nail salon I will go to and I recommend it to everyone! read more

Clean, professional, convenient pedicure. Have been here several times and my pedis always last several weeks.

Called to see if they would honor Gift certificate from Sassys at Ross Park Mall and they said no they are no longer affiliated? When I asked a security guard at the Mall he told me to go to this location. Not so sure what is going on here. read more

Very poor quality. I went in for a fill on my acrylic nails. I asked them to cut them down as well. My nails are not even. They were not shaped after he cut them down. The nail polish they put on is not even and there are bubbles throughout. They are just horrible. I stopped in at my lunch hour to save time and now I will end up going somewhere else to have their mistakes corrected. read more

I really enjoyed my pedicure. They did a great job with the shaping of my nails and the polish, and the pampering piece to it was awesome. I'm 8 months pregnant and they kept making sure I was comfortable and spent a lot of time with me. The pricing was standard as far as I'm concerned how pedicures go. I'll definitely be back! read more

I got a gel manicure, I walked in on a Monday afternoon and was taken right away, technician was very nice and efficient, was in and out in about 45 minutes, a little expensive ($45 french gel manicure) but I think all other salons charge the same, will go back for sure! read more

This was my first time here, and I don't know the name of the nail tech. Although she was nice, she was rough and not careful with filing and cuticle cutting. The file cut into the tip of one of my fingers, and she cut two cuticles too short (one was bleeding). The one that was bleeding she put something on, not sure what, but it didn't help because today (one day later) it's swollen and still very painful. As for the fingertip that cut from the file, she put glue on it! It's throbbing today and I don't want to rip the glue off and hurt it more. Overall, very disappointed and not at all worth $42. read more

I went to sassys today to get myself a mani/pedi for my birthday. My pedicure was approximately 3 minutes. There was no massage, no trimming nails or cuticles, no scrubs. Literally 3 minutes. A girl was there before me and still hadn't had her nails painted by the time I was entirely finished. I went over to the manicure chair and was talked into "nail dip." For a $40 upcharge. The same with my manicure. I didn't get my cuticles trimmed, not cleaned or filed. The girl who did my nails clearly wanted a big sale and to get me in and out as quickly as possible. The entire ordeal cost $90 and took 15 minutes. I tipped accordingly. Ridiculous. Will not be back. read more

Does not even deserve a full star. I spent almost $200 in one sitting, and my solar nails began to noticeably lift in 4 days. Also my toes were not fully painted or filed during my pedicure. My mom got a manicure and pedicure and received the same type of service. We left questionably and were extremely unsatisfied within those 4 days in noticing the polish job and nails lifting. While reporting to the manager, she was extremely rude. After getting nails done for years around this area, I am very disappointed. read more

My first time back in years. It has relocated and remodeled into an elegant relaxing space. The only thing I would prefer would be more privacy but most mall nail places like to keep an open floor plan. Ty did my mani/pedi. It had been years since I had one and my cuticles needed help. Ty spoke with me in a lovely conversation the whole time. He's very kind and I did not leave in pain. I really appreciated that people were not holding conversations around me that I could not understand (you know how some places are). The air was clean and refreshing, it was easy to communicate what I wanted, and they were helpful in explaining my options. The prices were fair. I'm already planning to return. read more

I was disappointed in the service here. I had my eyebrows waxed...I had to pluck right after I left. Also, they wanted to upsell me to a signature pedicure (+$50) when I declined- they barely bothered to do any regular scrubbing. Worst I ever received. The location is nice inside and they were quick to accept me...but I will never return. Bad results due to lack of interest in customer service. Plus, it was expensive. read more

Terrible experience. The lady was commenting and complaining on my finger size being "fat" when I have very slim fingers. Also, she overcharged me $5 for "almond shape" after complaining that oval shape was too old lady for me. Super unimpressed and almost left cause I was so offended. read more

I came in for a pedicure. It started off fine, the chair was nice, the water was fine...the whole entire thing, from the time I sat until the time he took me up front to dry was about 10 minutes, if not less! When I get a pedicure I like to feel relaxed and I appreciate when tech's take their time. I was offered no callous removal, I didn't get any cuticle removal, nor was I given any exfoliator or moisturizer on my legs or feet. At the very least, the polish looks fine. And the best part, I was still charged the full $35. For literally 10mins of work. I couldn't believe it! I left half the tip I usually do. I won't be back and I caution anyone from going here looking for what they're actually paying for. Definite rip off! If I could give 0 stars I would. read more

The nail tech did a great job but he walked away on several occasions to answer his cell phone. Which is not only inconsiderate but rude. I'll come back because he did an awesome job but that's the only saving grace. read more