Extremely Disappointed -- Poor Quality and Lack of Proper Technique I visited this salon to have a previous set of acrylics removed and a new full set applied. I paid $90 for the service, expecting a professional experience, but unfortunately, the quality was severely lacking. During the appointment, I noticed the nail tips repeatedly popping off while being glued on. I expressed my concern to the technician and asked if this would affect how well the acrylics held up. He assured me it would not -- but that turned out to be completely false. Within two days, my right index finger nail broke off entirely. Within a week, two more nails had detached. All of the remaining nails have started lifting at the tips, which is unacceptable and indicates poor prep work. It was clear that proper technique and hygiene were not followed: My nails were not cleaned with alcohol before application. Dust from filing was not removed. No prep work was done to ensure good adhesion of the acrylic. This lack of attention to detail and disregard for basic nail prep is extremely unprofessional. I ultimately had to go to a different salon to have my broken right index nail fixed just two days after it was done. I will now need to return again to have the entire set removed and redone properly -- at my own additional expense. I will not be returning to this salon, and I do not recommend it to anyone looking for long-lasting or professionally applied acrylics. I would leave a 0 start review if I could. read more

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Should not have to wait over an hour after appointment time. They overbook and still take walk-ins meaning they are always significantly behind. read more

"Unhygienic experience -- caused a toe infection" I visited this salon for a basic service and left with more than I bargained for. Unfortunately, unsanitary practices during my visit appear to have led to bacteria being transferred to my toenail -- which required medical care. Cleanliness should always come first in any salon environment, and this situation left me feeling both uncomfortable and disappointed. I hope they take steps to improve their hygiene protocols, so others don't have the same experience. I will never go to another salon, because of this salon experience. read more

Love the nails they got me right in and did an amazing job.i highly recommend. Very nice vibe

Amazing everything!! Thank you so much. The quality was great and the people were excellent!

I saw Lana today ! I absolutely adored her! This was my first time having her do my nails! We had some great conversations. What a sweet lady! She helped me pick out colors for my nails cause I had a hard time deciding! I left a VERY happy costumer. I will be back with her for my future nail needs! THANKS LANA!! read more

Sassy Nails and Tanning - My beautiful nails by Lana! - Nail Salons Near Me - Ellsworth, Maine

I LOVE LOVE LOVE this place. The vibe of this place, you can tell it's an asian nail salon, its a little modern, and everything. Couple of Cat themed items, and plants! But I really like this nail salon because they have options available other than nails. For example, Spray Tanning Machines (2), and Waxing Options (Eyebrow and Armpit, Etc). This salon also have lots of variations of nails, and colors, EVERYTHING. For example, French Tip, Chrome, 200+ Colors, Regular Polish, Gel Polish, Acrylic Nails, Gel X nails, Dip Nails, SO MUCH MORE. This place have very talented people working. For example, Scarlett, Lana, Tha, SO MANY MORE PEOPLE! So if you're looking for a nail salon, this is the WAY TO GO. P.S, they usually take walk ins, but its best to try to book an appointment! read more

Dip fill- Made appointment @ 2 pm. Waited until 2:45 then was told no appointments taken . Would probably have to wait another hour or so. Walked out ! No way to do business!!! CJ Florida read more

The 2 star is for the staffs The place is not clean The bathroom is not clean The roof is not it at all Please take care of your workplace The staffs are Super nice read more

I just had a pedicure with Lana and had a great experience. I am 85 and am unable to do my own toenails. I have been going to salons for several years and have not had such good care before. Recommend highly! Very nice salon! read more

Well, it certainty lives go to the name. My technician was extremely rude. I literally had to beg her to put a base coat on my french manicure. She was about to just add the color tip and claimed she already added the base coat. She didn't, I've had a manicure many times and anyone could tell there was no base coat. She continued to argue with me because I asked her to make the french tip thin and told me that next time I ask for a manicure like this, I should request a line because this is not a french manicure. I've literally never had more of a hard time getting my nails done. She only did one single coat for the base and tip. It was $40 not including tip. Will not be back. read more

Uh oh. Even with the cheap(ish) price point, I was totally disappointed. I didn't see any evidence of consistent sanitization. Most reputable salons have that visible or implements are in sanitized individually wrapped packets. Not seeing that made me nervous about bacteria and fungus (which are spread through broken skin) and I requested no clipping or cutting, only filing. Even so, the nail technician tried to cut; I had to stop her more than three times! She seemed like a really sweet lady, but that couldn't make up for the bad service and questionable cleanliness. At checkout, we questioned the price and it created an entire INCIDENT. It was SOOOOOOOOOO AWKWARD. The whole shop was staring as five employees rushed over and were shouting loudly at each other and (presumably) us. Not that we could understand. It was the worst. Also...reused plastic containers with unidentified products in them. I posted a photo. Wouldn't recommend. read more

Sassy Nails and Tanning - What the actual eff. - Nail Salons Near Me - Ellsworth, Maine

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This place is awesome. I highly recommend Scarlett! She was friendly & funny. Did a professional job on my mani-pedi read more

Sassy Nails and Tanning - Gel Mani - Nail Salons Near Me - Ellsworth, Maine

Amazing job! It's been months since I've had my nails done & I'm so happy. The salon was really nice. My nail tech made sure I liked the shape, color & blend before continuing which I loved. Will be visiting again soon read more

Sassy Nails and Tanning - Nail Salons Near Me - Ellsworth, Maine

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I saw Scarlett, I'm absolutly amazed!!! I showed her a picture and she did it the exact way I decribed it to her. She was Funny, pretty, kind, and a very fun person to talk to while getting your nails done. The place was nice and everyone there was very kind. If your planning on going i suggest Scarlett 100%!!!! read more

If I can give this place zero stars I would. Place had no heat when I came in for a full set! The owners have the worst attitude. Very rude and nasty to African American customers, especially the lady (manager) in the front. Whenever any tech is doing your nails and you tell them something is wrong with shape or etc they argue with you trying to convince you that it is right. I have gone to nail salons all my life and I know how nails should be done professionally. Literally, I've gone back several times days after getting a full acrylic gel set because most nails start to bubble up then chip and peel. I recently got my nails done for vacation mid February and ending up with a horrible fungus while on vacation in Aruba. My index finger was swollen and I didn't know why so that is when I decided to soak off the set to find puss and fluids leaking from my nails. The only reason I patronized this salon time after time is because it's the only nail salon in the area of Mount Desert island. But not anymore after causing me so much pain and discomfort with severe nail damage and fungus. Please BEWARE of this place ladies, I will never return again. read more

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Oh WOW...! I've had various pedicures in my life, but THIS one was like NO other!!! The Sassy Elite Pedicure with "jelly" was AMAZING!! On top of that, the cost was cheap compared to the salon back home in SC, and worth EVERY penny!! The massage chair was also the best I've ever had, with powerful rollers in just the right places. My nail artist, Tha, spent an hour giving my feet the royal treatment. She's an absolutely delightful person, and very meticulous with her care. I only wish I could take her & the service home with me!! Thank you for a fabulous experience, Tha!! read more

Love love love this place! It's the only salon I go to. I don't know the name of my technician but I try to get him every time because he's careful, thorough and very very good. He's quiet, which I love, because I'm not good with small talk anyway. Prices are reasonable. They always fit me in when I go, usually never have to wait long. Thank you! read more

Sassy Nails and Tanning - Happy customer - Nail Salons Near Me - Ellsworth, Maine

I went twice. On 2nd visit I was charged for a full set even though I only needed one nail replaced. Needless to say, I will not go back.

worse than "not good." Bad. Unprofessional (person took 2 phone calls during manicure); tisk-tisked ME when polish got on my skin. ground off old polish, along with that a layer of natural nail. cut 3 fingers in the process. Blamed me when gel didn't cure on thumbs. Had to have the thumbs RE-done 3 times. None of the times did the gel cure. In the process the person ground nails and thinned my natural nails so much that the tips collapse at the mildest use of them. DO NOT GO THERE read more

Good work,but....this was the number one strangest gel manicure ever! We travel in our Motorhome six months a year so I've been to many nail salons! I made an appointment for a gel manicure and a pedicure and was taken early. Nice pedicure. There is not very much English understood,but I'm used to that. I changed my mind from gel to dipping powder. He had his coworker translate and started to work. In a few moments, I realized there was a misunderstanding. I was so curious, I let him go! First I received acrylic. THEN I received Gel!! Two services for the price of one! My nails have never been so strong! read more

I got a horrible staph infection here that made me very very ill and had to be hospitalized. I got my nails done here and within 24 hours my thumb nail changed color and began to bubble off of the nail bed. Four weeks and some trauma later I might have a permanently disfigured thumbnail. I wish this hadn't happened because I had positive memories here prior. For your safety, do not go here unless you are prepared for a potential infection. read more

I moved here and had a very hard time locating a good manicurist. Lily is fabulous and her design work is 2nd to none... my last gel manicure with her was spectacular and lasted 4 weeks.. that was only because my nails really grew and I had no choice but to get the color changed. In all that time I had NO chips, cracks, polish missing.. I'm sure it would have lasted longer than the 4 weeks... read more

The man doing my pedicure was rough and dismissive. When I asked about a rough spot on the top of one of my toes, he hit it with the rasp he was using on my heel. The toe was instantly chewed up and bleeding. Instead of telling me that they didn't have the color I wanted he just put on a really different one and was mad when I stopped him to ask for something different. I got gels which are supposed to last a long time but a big section chipped off only three days later. The one acrylic nail I got buckled within a few days too. All in all- the worst pedicure ever. Try somewhere else read more

I went here once last year and I didn't have a bad experience. Came back today got a mani/pedi and it is awful. My toes have polish all over the cuticles and it's sloppy. When I went to get my nails done the guy who did them was constantly on his phone, changing the tv channel and watching tv. He was very rough on my nails, made my pinky bleed and cut me multiple times. My nails are sloppy and I have gel polish all across my cuticles and they are way too short, not even and just all around bad. I definitely will NOT be going there anymore. read more

Well... it was good because there was a lot of workers! The one guys I had said he's been doing nails for a long time except they came out sloppy and he kept missing my nails and I had to tell him you forgot this etc. he was also sick and kept coughing on me without covering his mouth and he wasn't wearing a mask! I asked him if I could keep my fake nails on as I wanted my nails longer than my natural nails and he told me no, and that dip looks better of real nails... so now my nails are overly short and my blue French tips go about 1/2 way down my nail instead of just the TIP! My friend who got fake nails cost less than mine and mine are my real nails! I was scammed! And was not worth the $60 read more

Tony is friendly & professional. He did a beautiful job,very pleased with my nails.

Finally powder dip manicure has arrived at Sassy. Kyle did a great job as my nails grew out before the dip powder started to fail. Very impressive. Great service from him read more

Scarlett is wonderful and a joy to talk to, I got my nails done here and really enjoyed the experience she did immaculate job, however she filed the tips after the gel Mani and they are chipping just 12 hours later. Whyyyyyyy!!!!? EDIT: 10 days later even with fixed all my nails are chipping at the tips n needed to be redone. read more

nice staff but really should to pay attention to the polishing. Non uniform lines, almost in blobs, dark color was a bit streaky, should have did another coat, 2 is not enough for rich colors. Came out with some skin that hadn't been trimmed on my cuticles. Just didn't pay attention to the details. The pedi is always great. read more

So, I had a relatively good experience, but the people I was with did not. One of the girls in our group had to have hers fixed and it took over 20 minutes for the technician to smooth out her errors. Also, there was a disagreement concerning the price of a mani/pedi which prompted a 5 person outrage complete with yelling. Then all of a sudden they wanted to fix everyone's nails. Also, I'm pretty sure they are reusing old lotion bottles as there was some interesting discoloration towards the bottom of the ones near the front of the building. It's a great place if you're in a rush and you don't want to pay a lot of money, but if you are looking for a little more luxury, I would head to a day spa. read more

Went in for a dip French manicure and was told they wouldn't do them -"too much work- not worth it." I was very grown out and needed something so I chose a solid color dip instead. During the application I was asked why I did this- "gel is much better." When finished my nails had uneven color, material on my skin at the sides and under my nails. I asked for some clean up and got minimal help. Thoroughly disgusted I couldn't get out fast enough. Within a day the top coat peeled off of several nails, and within 3 days the sides on the nails started to chip. I have never had this problem with any other salon and have never felt compelled to rate one! read more

NEVER going here again. I asked to get my acrylic nails taken off, took longer than an hour and the guy cut me multiple times with the filing tool. On top of that, he filed my nails down to the nub on one hand and made my fingernails so raw, leaving them uneven. So painful. Also, as I was paying, customers were waiting while the employees were playing on their phones and listening to music with their earbuds in sitting on the massage chairs. Terrible customer service. There's only one good guy here and I'm pretty sure it's the owner. Jesnails in Bangor is the way to go read more

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I am here in maine for vacation and I was skeptic to try it but I had a great experience and the lady that did my nails was super nice and did a fantastic job! She also did my pedicure! All and all I was very very happy with my experience and I'm glad got my nails done here read more

I had a great mani-pedi today, with terrific designs (see photos!). We're here for a friend's wedding, and the staff were very friendly and accommodating - they opened early to be able to get our party of 10 (!) in and out in time for a lunch date. We had a mix of ages (two girls under 10, the bride, her bridesmaids, the mothers of the bride and the groom, plus friends), and a mix of services (gel mani, regular mani, French, etc). They did nice, age-appropriate designs for the younger girls. It's a large, clean space and the massage pedicure chairs are new. Nail polish selection could be better, but it's fine. I'm on vacation here, but if I was local I'd definitely come back. read more

Sassy Nails and Tanning - Light pink polish, with a white, silver, black floral design on the ring fingers. Will match my dress perfectly! - Nail Salons Near Me - Ellsworth, Maine

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Rude people with no customer service skills but want to charge like they do. I gave Sassy Nails three tries and now I am no longer a customer. The owners are extremely rude, and their help generally follows their behavior. If you do get a good nail tech who is polite, they usually don't last long there. I wonder what is really going on behind the scenes? I witnessed the owner demean and degrade a new worker for asking questions. They have cut me with no apologies, sat outside smoking while I had a 10-15 minute wait, barked at me to hold still, and let other walk ins ahead of other customers there first. Their children run around the place unsupervised spitting on furniture (no joke). Davi nail salon is amazing. Kim is very friendly customer oriented and does an amazing job. I highly recommend you check out Kim and ditch the disrespectful shop until they can get their act together. read more

terrible terrible terrible, a few good artists but most don't care what their product turns out as. my cousin and I went together, thankfully she got an artist who at least took their time (took longer for her fill than my full set) and pushed her cuticles back. for me: uneven, rounded, each nail is noticeably so much different and super thick. asked for tapered square and got more of a fan on a couple fingers and rounded "square?" on the rest. pretty unhappy with how much they dont care about their customers, especially ones who have been living in the area their whole life. no more walk in appt for me, bummer. read more

Wonderful pedicures!!! Professional, clean, friendly, excellent service! Thank you from the Idaho girls

Since were in the middle of no where Maine, we can consider this place alright, however in a larger city this place would never be able to stay open. Over priced, and only okay service. If you need to get your nails done, then this place will do it. However it may be worth waiting to go to a better place. read more

Took me in right away. Gave me exactly what I needed when other salons snubbed my acrylic request, and the pedi massage was the perfect end. Thank you. Ready for the wedding now! read more