We were expecting a great night out with our 2 kids (1,5 and 4,5 old), and we were actually quite happy with the way it was going. Of course they're kids, so they were playing with the chopsticks, but other than that nothing bad. Then the waitress came to ask if we could be more quiet. We were surprised, because we were already sitting in a far corner and since it was 18.15 and not superbusy, plus the fact that our kids weren't shouting or crying, we felt this was strange. Plus the fact that it took them almost half an hour to take our order, should be rule no. 1 to get people with kids food as quickly as possibleThen after our youngest had given one nudge that he wanted the glass of apple juice, they came again to ask 'if the kids were okay, otherwise they could also pack our order, so we could eat it at home' . WHAT?! This was insane, we were just sitting there with 2 reasonably quiet kids, and no one was complaining. The people at the table next to us couldn't believe it either, and called it outrageous. They had 3 kids with them, and one of them was a baby, so they were afraid they were next to be thrown out of the restaurant. Then they came for the 3rd time to ask if we could be more quiet, otherwise they would pack the food. We were so extremely annoyed and uncomfortable by that time (and honestly, also very sad because we were so looking forward to this evening, we both LOVE Japanese food, and so do the kids), that we said we were leaving immediately.
So, long story short, very disappointing evening, food was okay but staff was outrageously rude and unfair, they'll never see us here again. read more