Kasi and the Good Feet Store in Tyler are amazing! They truly care about your health. Kasi goes…read morebeyond my expectations in customer service by always letting me know when they have my size in stock. She is so caring and has the best follow up on each sale! 10 out of 10 recommend Kasi

I purchased the entire package in the Tyler, Texas, store. I've had problem feet for many years,…read moreand the knowledgeable manager who helped me did pull out all the stops to figure out how their orthotics could help. I can't fault her for how she worked with me, and followed up after I went home with TWO BAGS full of products, plus a vibrating machine to help increase circulation to my feet if only I would use it. Not that I had any circulation issues at all. All that said, and with thanks for the attention and the follow-up, I now want to add a word of caution for those people who might get swept off their feet by the delightful sales pitch and the professionalism of the staff. You could spend your hard-earned money - in my case thousands of dollars ($2,500 to be exact) - on many, many products that you probably do not need, none of them overseen or implemented by an actual doctor who specializes in feet. I have a very bad case of "buyer's remorse," an enormous credit card bill to pay off, and a solid sense of what I've gotten myself into. Maybe my feet will thank me in the end. But just now, a couple days before the two-week break-in period of FOUR (count them, FOUR) orthotics which must be changed out on a carefully-scheduled rotation, every single day, I am pretty unhappy. There's one orthotic to wake up my feet, worn 30 minutes the minute I get up. There is one to further strengthen my feet. There's one to maintain what I've just done to them so that I can walk my three miles or more a day. There's one to let the poor little buggers relax after all that abuse. I could use four different pairs of shoes and just leave them in there, but I didn't have four pairs of shoes they'd fit in, so I have one pair that I struggle with every hour to every five hours, depending on that day's schedule, getting the orthotic and the padding I must wear on top to to be able to endure the pain, into the shoe and laced up. And that process takes more time out of my now very busy schedule, changing orthotics. Figuring out which was which and paying attention to the time and how to fit these events into an already-busy life and schedule that did NOT include my staying home and paying attention to the change-out times, was a brain exercise and an exercise in dealing with confusion I have not had since I had to memorize French ballet terms just to be able to dance. My brain might thank me later, but what an expensive lesson! And did I mention having to find the time to sit with my feet on that dang machine? I gave that up after one day, put it back into the box in the closet and said I was done with it. I wonder how much money I could have saved by not adding that to my "package?" By Day Three, I was in tears, but there's another aspect of the delightful sales pitch: You sign on the dotted line that they do not do returns or refunds. You do not get your money back. You have to keep the five pairs of extra socks, the heavy-duty houseshoes you can only wear safely in mid-winter, when you're freezing, the special athletic shoes you will eventually only wear on your walks because they're the only ones the orthodics actually fit in, despite the promises that they'll fit in any shoe. They won't. Not well, not comfortably. I had to promise never to go barefot again the rest of my natural life. Now, nobody is enforcing this; they're not watching me from afar. But how am I supposed to get from the first pair to the next pair when I forget to bring my special little bag with me when I sit down for The Event (the change of orthotics in my special shoes)? How about when I am so hot I feel like my feet, with all the socks, shoes and heavy-duty orthotics, feel like they're on fire and need just a moment of freedom? It takes ten minutes to get my shoes off and more than that to get them on. But I need a break. So, buyers, beware. If you're easily swayed, as I was, you're going to spend a lot of money. (I am taking full responsibility for my own gullibility here.) A professional podiatrist can build you a personalized orthotic for your feet alone if you really need one for less than a quarter of what I put on my now maxed out credit card. Changing out five or six times or MORE every day grows wearisome and I have another few days to go before I can just wear one of them for, say, eight hours. If I want to spend those eight hours wearing those clunky special shoes to church, for instance. If I had paid attention to my lifestyle, my real needs, I would have smiled at the nice lady and not let her go through her entire routine until I thought I was sure I needed to hand over $2,500 on many items I did not need. I would have walked out the door and called a doctor. I'm pretty sure that only maybe $300 of that ridiculous sum will turn out to be money well spent. The up side for me? I think I have learned a valuable lesson in controlling myself. An expensive, valuable lesson. It's my own fault. Don't make it yours.

Love the store and most of the clothes. I gave 3 stars as I am a new Loft customer and am…read morefrustrated with the online sizing. Decided to shop an online final clearance sale and bought a great looking pair of shorts. When they arrived, the size 6 fit like I had on a size 12! Seriously!! I tried to return the shorts to the store and was told I could not return or exchange since they were on final markdown. Frustrated, I left. I called customer service a few weeks later mainly to ask if the sale shorts online that day were true to fit. The lady told me it looked like it, though there were mixed comments. She said it sounded like the previous shorts that I bought were defective and they would let me return them. Ordered four pair (different colors), thinking can't go wrong if I get a 4 and size 6, right? WRONG. None of them fit. Suggest NOT ordering pants or shorts off of Loft sale website. You cannot return them and their sizes are WAY off! Money wasted.

A small group of us went to try on Bridesmaid dresses for our Bride's wedding in November. De'Kyra…read moretook amazing care of us locating dresses that matched the color scheme and style we were looking for. Even got free samples of fabric colors! Now I just need to put an order in for my bridesmaid dress.

I recently purchased a wedding dress at your Tyler, TX location. My stylist, Abby, was fabulous…read morehowever the alterations were not. The alteration's person wanted to charge me over $500 on a dress that cost $199. I am disappointed at the service of a simple dress, that just needed to be hemmed. They even wanted to charge me for STEAMING which, I think, should be free upon purchase. I took my dress and left, without having it altered, or steamed!

One of my Favorite places to shop! Always friendly!…read more The gals will help if you'd like. They will also leave you to it, if you'd prefer! They have great sales always! Their regular prices are decent as well!

The in store staff are friendly and clothing is true to size!…read moreTwo locations so easy to get to

Love the staff at this store! I forgot his name but a guy there with nice hair and tattoos always…read moregoes above and beyond every single time I go. They have a good selection of new things in store. I never feel like I've wasted money buying anything there's, good value items.

You can count on most Coach stores having professional friendly staff, but I was extremely…read moreimpressed by this one in particular. I am not the stereotypical coach customer, but then again I don't have one style I stick to. The staff didn't treat me like a dumb window shopper, they made me feel like someone who deserved their attention even though I was just looking. A lot of stores try for that but coach is the only one that can say they consistently don't discriminate and make everyone feel welcome. I love the brand, have had my wallet and keychain from this location for a few months and I only love it more now! It has a wonderful patina and gets lots of compliments. I feel every man needs a coach wallet.

It was a fantastic experience! She was thoughtful, courteous, offered wonderful and creative…read moresuggestions/ideas. I am so pleased to have met her and had the experience of purchasing a wedding gown/dress from her.

I went to her shop to try on dresses and was not able to try on the 4 dresses from her website…read morebecause they are custom/special order dresses. I tried on dresses but I still wanted the custom dress that was pictured on her website. She was really nice and continually kept reiterating that she backs her dresses 100% so I went ahead and ordered a custom dress. The pictures are not her pictures, she is having a third party "recreate the dress". I ordered my dress Oct-18 and received the first dress Nov-18. The dress was not the dress but similar. She allowed me to return the dress and it be made again. I received the 2nd dress Jan-19 and the dress is still not the dress in the picture. I would not recommend getting a custom dress from her unless you are able to try it on. She will not provide a refund even if it is not the dress that was sent to you is not the dress you purchased. I asked for a refund and she told me no, and suggested I sell the dress. My wedding is in 2 months. There is not enough time to get a dress picked, shipped and get alterations done in time. I am now praying I can get a dress shipped in time, or I must settle for a sample dress.

I went in a couple of days ago to buy a gift for my cousin and the majority of the staff was very…read morehelpful! One women though, when I was checking out, a tall women with blonde hair named Alanais (I asked for her name) was extremely dismissive and overall gave off a very rude attitude. Not only this but she dropped the F bomb on multiple occasions in front of a younger audience. The majority of the staff was very respectful and helpful but the one women completely ruined my experience at the store and my mood.

I love this place. The employees are knowledgeable and always friendly. Great place to go even if…read moreit's to hang out for a bit while shopping. HIGHLY RECOMMEND

The Crimson Door, Beautiful clothes and shoes for men &…read morewomen. Accessories available for all. Hats for men and women