Where to begin...?
We called to place some shoes on hold. The same person answer and when I came to pick up she was still there. Her name is Paula, I can't believe how horrible the customer service was. She was barefoot in the store and on the phone when I entered the store. I waited for her to be done, I asked about the shoes on hold and she answer with a rude response. The shoes were for someone else, we needed something in particular, I asked her and she replied again with a "what you see it's what you get"
I can see IF I can order them but... and she just looked at me like I was asking for something impossible. I looked for something else and she was super rude about it I offered to look for them my self and she replied again with a rude comment "I'll do it because you will make a mess... to begin with the store was a mess already,I would not say it's a high end store but the shoes are not cheap.As soon as I got out 10 min before closing time, she closed the doors. I'm surprise how they can still be in business, I personally will not be returning and with that kind of customer service not many people would. Now the question would be, is she rude like that because she is old and doesn't have a filter anymore or because they don't pay enough? I also wonder if she is on commission? ... read more