Excellent experience with this practice. I had avoided the dentists, due to my experience with my…read morelast one. I needed to have some dental work done, and by luck, I found the dentist for life. Most of my experience has been with Dr. Mim, a wonderful dentist who really takes time to get to know you. My procedure was kinda lengthy, I had NO PAIN at all. Most of the staff knows me after only going here for 18 months, and greet me with a smile and pleasant conversation.

Took my 17 month old for his first dental appointment. Staff was patient, professional, and…read morefriendly. Dr. Lovell was great, there were no tears . He took time to explain how to best brush my baby's teeth, and what to expect moving forward. He was recommended by a friend, and I would recommend it as well. They offered my baby a toy after his appointment, which I thought was a nice touch.

I had wanted braces for a while. Most people didn't notice, but I had mild issues on my top row of…read moreteeth and moderate crowding on the bottom. I went to several consultations over the years, but it was not until a few months ago that I decided to finally do something about it. On September 1, 2020, I went for a braces consultation here. I knew that Birmingham Orthodontics does same day braces so I had my teeth cleaned by my general dentist a couple weeks prior. At the consultation, I had X-rays, pictures, and an examination of my teeth. After that, the orthodontist told me I was a good candidate for braces. He also said I could get my braces same day, which I chose to do. I paid and then I got my braces on. It was an easy process. I was not in any pain during or after the braces being installed. I have been back twice since my braces were initially installed. Each time, the staff has taken precautions for Covid-19 and has been prompt and professional. When I ask questions, they have been answered. My treatment so far has been great! My teeth are moving well! I'm looking forward to this journey to straighter teeth. If you decide to go based on this review, please tell them Val Williams sent you!

Well..... where to start. Well I will say this about this place, they are fast and friendly. I was…read moreactually amazed that the top braces went on my daughter in a matter of minutes... we have to wait on the bottoms due to top needs more work. The orthodontist we had was a very nice older gentleman that takes the time to understand what is needed and quickly determines the path that is needed... and if you are ready, and they can fit you in they can put them on right after the initial consult. That is what we opted for... now as far as the "tune ups" every 6 weeks, these are pretty quick as well. My daughter is only back there for about 15 minutes. Now not knowing anything about braces as I never had the opportunity as a child. Needless to say braces are a lot of work as well to maintain. My daughter was not fully prepared but is finally getting the idea. I will say do your research on additional items you need. Like little brushes for "in between tooth paste brushing. Also listen very close to the instruction, these are not a suggestion but mandatory. If you do not take care of these they can actually damage your teeth... all of this information is give. To once the braces are on. As far as cost... yeah it is kinda expensive, but if you need to you can finance them... All in all we are really happy with this place, and I would recommend anyone here to get their teeth straightened.

I had a very disappointing experience as a new patient at this dental office. When I scheduled my…read moreappointment several months in advance, I was specifically told that my existing X-rays would be acceptable for my visit. However, after arriving for my appointment, I was informed that my X-rays were "not sufficient" and that the office would need to perform their own X-rays before treatment could continue. After speaking with the office manager, who explained that new X-rays were necessary for proper treatment, I agreed. Before the X-rays were taken, I requested a lead vest with a thyroid collar, which is standard safety practice in dental offices. The hygienist placed a vest on me, but I immediately noticed that it was damaged in several areas. The cracks and worn sections clearly compromised the integrity of the protective shielding. I politely expressed concern about the condition of the vest and requested a safe, undamaged replacement. I was then told that this was the only thyroid-collar vest they had available. I even asked whether two vests could be layered for additional protection and peace of mind, but instead of addressing my concerns professionally, the office ultimately wanted me to leave. As a patient, I do not believe it is unreasonable to expect basic radiation safety equipment to be maintained in proper condition. I also do not appreciate being told one thing before my appointment and then being pressured into additional imaging once I arrived. Overall, the experience left me feeling dismissed and uncomfortable rather than cared for as a patient.

The care was thorough, intentional, friendly, but not over the top. The hygenist actively engaged…read moreme in conversation about my concerns, pain, etc. It had a positive welcoming vibe.

Very friendly staff. I really enjoyed my appointment with Dr. Tucker and Kerry (hygienist).read more

My family had gone to Vestavia Dental for years -- Dr. Tucker was awesome. To this day, the staff…read moreand hygienists are all very friendly and efficient. Several years ago, Dr. Tucker retired and sold the practice to another dentist. It seems like the practice changed hands a few times, as I felt like I saw a different dentist every visit for a while. While I was in college, I got some new retainers made by Dr. Tucker to help with grinding teeth at night, etc. The invisalign machine came with 4 sets of these retainers. I took two of the sets home with me, and the staff assured me that they would keep the other two sets safe for when I needed them down the road. As I was in college at the time, moving around a lot, I agreed that that sounded like the safer option. After Dr. Tucker's departure, I inquired about by retainers, and the new staff informed me that anything they had kept for anybody was gone, and nobody knows where it went. No clue who - if anybody - is at fault here, but it's upsetting to me that something of mine, that was not cheap, was lost. In addition to the retainers, I found myself getting contrary advice about the types of fillings that Dr. Tucker did. I got some silver fillings, which Dr. Tucker assured me were the better option as they would last longer, about 20 years. Now, maybe 4 years later, I'm hearing that I need to redo these fillings. The people here are great! Appointments run very smoothly, everything is very comfortable. Due to this string of events, I have decided to seek dental work elsewhere, and get a fresh perspective on the silver fillings.

Great staff and newest equipment. I've had almost every procedure you can have here including…read moreInvisalign and Dr.Draiss and staff will take care of you

The staff has the worst attitude and treats clients like garbage. They screwed up my insurance and…read moredidn't tell me for over a year then embarrassed me in front of the entire lobby over a payment I didn't know I owed. A simple call to my insurance company fixed the issue but the lady at the front desk continued to harass us. The dentist could care less about how his staff treats people. Don't go here unless you want your insurance messed up and then get blamed for their mistakes. This practice is a joke

Terrific dentist. Accommodating unscheduled problems! Convenient for downtown residents. The place…read moreis a little run down but the dentistry is great!!

I have known Dr. Odum for about 5 years and had visited him once in an emergency but was using a…read moredentist up in New York and was not inclined to switch my care. I recently made the decision to get treated by Dr. Odum and his great team and I am having a great experience. Appointments are easy to make even same week, and he schedules long appointments so there is never a lot of people in the waiting room. It is like your own private dentist. Finally his demeanor is gentle, his skills honed over a 30 year career and most of all his prices are better for us than for him! His cost for my treatment was less than half what I had been paying. So go get your teeth cleaned by Bridget. She is great. Thanks Dr. Odum

I'm always excited to go to my dentist's office and see Dr. Marter. The staff is very professional…read moreand kind. Super easy location and you will be in and out in no time. The guys take really good care of me. I always appreciate their suggestions on my dental care so set an appointment today you will not be disappointed

This establishment is not very satisfactory. I choose to go there because it is within walking…read moredistance from my workplace. Their primary focus seems to be on profit rather than patient care. The dentist does not pay attention to your concerns and hurries you in and out. I believe this is a widespread issue in healthcare today. Consider visiting a non-corporate dentist. You will likely be more satisfied, as they genuinely care for their patients, unlike this facility. Last year, I had eight cavities filled by them, only to later see a new dentist who informed me that I had no cavities, and they had drilled into perfectly healthy teeth. I returned to discuss my TMJ issues, but she rushed me through the appointment. She mentioned sending me to physical therapy, but I expressed my preference for injections, to which she replied that she would refer me to a TMJ specialist. When I contacted them, I was told that Naos PT does not provide injections and does not accept my insurance, despite my dentist claiming otherwise. I have decided not to return to this place, and it frustrates me how little they seem to care.

On arrival to Birmingham this week, I experienced severe tooth pain, late at night, no Tylenol etc,…read moreno Dentist to call and Orientation scheduled for early am. The next morning a friend reached out to his dental office, Birmingham Smiles, and I was provided emergency care within a few hrs. My distress was obvious, but all staff were warmly special and helped to de-stress me. Excellent, and expedient care was provided by Mary and Dr Nolan. Best of it all was their comforting understanding together with "okay let's get this taken care of." Tooth is out, pain is subsiding and I am so grateful to all the staff at Birmingham Smiles. THANKS for helping me get my smile back on!!!

We really enjoy using Dr. Rosenstiel since moving back to Birmingham! The entire team is friendly,…read morehelpful, and professional. Not only do they clean our teeth, they have also fitted us with night guards that really help our jaws relax while sleeping. Andrea W.