I had to get my wisdom teeth moved and was referred here from my dentist. The staff was so friendly…read moreand made me feel so comfortable and at ease before my procedure. They were available for any follow up questions we had after surgery. Would highly recommend.

I am extremely disappointed with the lack of communication and follow-up from your office regarding…read moremy treatment plan. May 20: My consultation was scheduled for June 24, and I provided my insurance information at that time. June 24: My appointment was canceled by the office due to staff being out, with the next available appointment not until July 6. July 6: I was informed only after arriving that my insurance could not be verified, despite having been submitted 47 days earlier. After my consultation, I spent approximately 20 minutes locating my policy number and watched the information be given to Vickie. I asked if I should wait while my coverage was verified and was told there wasn't time to complete my treatment plan that day, but that I would receive a call the following day. July 8: After not receiving a call, I contacted the office. Vickie asked if I had found the policy number, although I had already provided it on July 6. I was then asked to contact my insurance company. July 9: I confirmed my insurance was active but still under my maiden name. I accept responsibility for that oversight; however, it could have been addressed well before my appointment had I been notified when my insurance was first submitted. I provided the updated information and was told I would receive my treatment plan on July 10. July 10-16: I received no follow-up. My multiple calls on July 15 and July 16 went unanswered, and when I finally reached someone by calling from a different phone number, I was placed on hold for Vickie and never received a return call. I understand that only one person prepares treatment plans, but repeated promises of follow-up without any communication are unacceptable. It is frustrating to feel as though I have to repeatedly pursue a practice with which I am prepared to spend thousands of dollars. Timely communication and honoring commitments to patients should be a basic expectation.

I would highly recommend this place. The dentist she was really nice and the staff was really nice…read more I went in for my very first appointment and I expected I had to come back to get my teeth cleaned cause that's what most dentist office do. The dentist said no, and she clean my teeth right then. Also got off the stains and spots that I were embarrassed about. Place is chill, definitely check it out. Also, the ladies up front are very nice and very helpful.

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

TOP NOTCH! Excellent experience every time. The friendliest dental care staff, excellent work, and…read morea great place to lie back with your mouth all the way open. I highly recommend.

Always a short wait time, kind and patient staff. Easy to…read moreschedule appointments with and they send lots of reminders

Dr. Koch is by far the best dentist I've ever had - and I've had a few. Three different dentists…read moreand two orthodontists to be exact. Dr. Koch will be my dentist until he retires - he's that good. The staff in Dr. Koch's office is similarly amazing. Very friendly and always helpful. I'm currently in an Invisalign treatment and couldn't be more pleased with the progress. Anyway I'll keep this short and wrap it up by saying I highly recommend Dr. Koch for whatever dental needs you may have.

My experience with Dr. Koch and his staff has been phenomenal. They are all extremely professional,…read morekind and helpful. I have been driving from Huntsville to Birmingham to see Dr. Koch because I believe he is the very best in our area. The drive is worth receiving his care.

Dr. Rich is truly amazing. Her bedside manner is exceptional, and the entire team is such a breath…read moreof fresh air. From the moment you walk in, the environment is warm, welcoming, and filled with genuine kindness. This may sound unusual, but they feel like family, and I believe they are truly blessed. My visit today was exceptional, as always, but this one was different. My heart was heavy, and my plate has been so full that I couldn't hold back my emotions. Dr. Rich became more than my dentist today--she was a compassionate shoulder to cry on, and that meant more than words can express. I truly believe God allows people to cross paths for a reason, and today was about so much more than a dental appointment. It was a reminder that kindness, compassion, and genuine care can make all the difference in someone's life. Thank you, Dr. Rich, for lifting me up in a way you may never fully realize. Your kindness will stay with me long after today's visit.

The team here is super kind and informative! Answering all my questions and took time to assess my…read moreneeds and connect with me as a patient and as a person.

I hate the idea of going to the dentist. I avoid it. I have been to them 3 times now. every time,…read moreThey put me at ease. they laugh with me. You feel that they want you to be comfortable and do what they can to make you feel so. The first cleaning was hilarious. Our back and forth wasted 15 minutes of her time. The first crown was intimidating. But he inspired trust in me. I broke my tooth! they looked at it IMMEDIATLY and scheduled a same day root canal. The 2nd crown was easier as she and her assistant were angels. my oral surgeon was..... OK. UAB or some shit.

Dr. Luna was highly unprofessional , I paid for a root canal in December(in good faith), however…read moreI'm super busy with my career and I knew that I would not be able to get back in until Jan. 2024. When I return in Jan.for the root canal Dr. Luna did not numb me well , proceeded to drill when I opened my eyes he knew something was wrong he proceeded to tell me that he was attempting to save the tooth by filling the tooth, however I paid a root canal(suspect to say the least). I said Dr. Luna I paid for a root canal? He proceeded to do the root canal. He placed me on an antibiotic after the root canal and a week later the top right side of my mouth and face were in a pain I can't began to explain, I went back to Dr Luna and he looked at the X-rays and told me there was nothing wrong other than he needed to adjust my bite ( drilling again). I left and that night the pain came back even worse, I called the office a lady answered and I explained to her the issue , she said let me look at your chart , guess what ? She saw a cavity and a filling that needed to be replaced ( that's the lie I spoke of earlier that Dr. Luna lied about). I asked to have my records transferred and they gave me this spill about no we don't want you to go anywhere else come back in so we can rectify( excuse me I most certainly will not). I had already set an appointment at a different dentist( amazing chair side manners and experience). The new office informed me they would have my records transferred and not to worry. I have to return to Dr. Luna because I have paid for my procedure already and they have to place my crown , but when I tell you I don't want to because of the experience I had it's just not enough explaining I can do. I would not recommend Dr. Luna to anyone , they claim to be so Christian beware of wolves in sheep clothing, when you are a true child of God you don't have to speak it The ACTIONS WILL SPEAK FAR LOUDER THAN WORDS..

I called to see if I could get in for a. Cleaning and checkup and I called another dentist they…read morequoted 129.00 this dentist quoted 299.00. ! I go to UAB dental school it's only 75.00 it is hard to get downtown but this dentist can't even do a cleaning till February 11th ! My sister was a dental hygienist and she did all cleanings ! The dentist only did the checkup and looked at X rays! Then tells you what dental work is needed . If a simple cleaning is 299.00 at this dentist I suggest you find a dentist that's not a scam!

Great staff and dentist. I've been going to Valleydale dentistry for over 10 years. Always…read moreprofessional.

I have used Gooch Family Dentistry for me and my family for years. The office staff is always…read morefriendly and helpful. They make me feel at ease during procedures and always looking for ways to make me feel comfortable. I used to dread the dentist, but they changed that for me.

This place will overcharge you. No transparent pricing. I have been charged 4 times and only once…read moredid I get a receipt - not even a detailed receipt of what I paid for. In 2 months they increased my bill estimate by $20 but didn't give me the printout of the updated plan amount. Also, the dental hygienist who cleaned my teeth stabbed my tongue with an implement so I yelled ouch! She also forgot to floss my bridge. I had to ask her. Billing acts as if you understand math without a calculator and if you ask questions about the plan, they make you feel like you're being cheap or something. Also, Dr. Gooch himself said we will do 2 cleanings, 4 hrs total. "You have a disease we will clean each quadrant an hour each". I didn't get it done right away because I had a slipped disc and when I went, I said I'm in some pain,. I might not be able to lie for 2 hours. This was supposed to be the first of two 2 hour appointments. Well guess what? The dental hygienist finished in 45 minutes. I paid $635 for 45 minutes! That's like $1,000/hr. The cleaning was supposed to take 4 hours total and it took 45 minutes! That means they're committing fraud - They are charging for a service that they did not provide. It is not a coincidence that they have a 3.8 rating here. I'm going to talk to the office manager and demand all itemized receipts, my records. They are literally overcharging me - more than the estimate I was shown.

I had 5 implants done they all failed. After implant failure it's hard to get an appointment to…read moreeven be seen.

Dr. Roden is amazing! Him and his staff make you feel like family from start to finish. Everything…read morewent smoothly. I have gotten my wisdom teeth removed by him, and most recently had a dental implant put in. Both were very easy for recovery. The implant I have almost felt no pain... that's how you know you have a great surgeon. The staff makes you feel calm before the surgery, and answers all questions. Dr. Roden has called me after both procedures to check on how I was feeling. He is truly the best, and I recommend him to all my friends and family!!!