I haven't read any other reviews so I am going to write this as if I am the first to do so-- our…read moreentire experience was nothing but positive. We were really treated well in the buying process for new carpet by Joan and in the set up process and finally in the installation process. I can't give them 10 stars but they really deserve it. They are the best.

I am not a fan of using friends for any paid project. Both the owner were very good friends with…read moremy husband, so I drug my feet for years to use them for any home projects. After many failed attempts to come up with a new idea for our bedroom I finally gave my husband the OK to contact Floorworks. To make a long story short. I wish I had used them projects ago. Joan gave me so many fresh ideas for my bedroom. And the carpet they installed is beautiful. Yes I am truly happy with their work.

Professional and personable from phone call to service. I bought a townhouse and the carpet was…read moregood just stretched out. I called O Street Carpet to access & then scheduled the job to be done the day before moving in. Very professional & the carpet look perfect! I would most definitely would recommend & use them again.

I deliberated a long time about where to go for carpet, and I am sooo glad we chose O Street…read moreCarpet. Our rep, Alex, was a great communicator and made sure everything was done to our liking. He checked in on the job, answered all of our questions thoroughly and professionally and the carpet install was smooth and looks beautiful. He also offered his professional advice, which I really appreciated.

I think I found a hidden gem. As a first time home buyer and major contract hire you want to make…read morewise decisions. After researching do it myself and hire it out expectations, I couldn't have been more happy to have stumbled upon Team Renovate. They caught my project, ready and able to help. Brandon is skilled in every aspect of your home, and can make dreams come true!. He takes pride in his craftsmanship and consults with you throughout the process, so there is little room for mistakes. He's the pro you want to know. He was flexible with my indecision and suggestive in encouraging the right one, but allowed for my full control of the end result. Their attention to detail went beyond the job, they truly care about how you feel throughout the process. The flexibility from estimating on my time to material and placement was unexpectedly enjoyable. He left my home spic and span and gave my family a very happy space. The skill and vision is everything I hoped for. I couldn't have imagined a better experience or bathroom. You will understand after hiring this dynamic team and renovate your space. I really thank this team for helping turn this old house into my home.

From the owner: Jack of all tradesread more

Greg Fayton was fantastic with removing the damaged painted wood, sanding, restaining, and then…read moreapplying the finish. The finished product was showroom quality. He was meticulous in everything he did. I would highly recommend Fayton's Floors to anyone who needs their wood floors to come back to life.

Greg was fantastic, cannot recommend him enough. He was able to provide a quote the same day we…read morecalled, and get started refinishing that same day. The wood floors he refinished look amazing, and it was all at an affordable price point that beat out several other quotes.

Mike was incredible to work with and Alex the installer was helpful and very knowledgeable. Thanks…read moreso much for making my home beautiful!

Did an awesome job from start to finish, quality product and workmanship. Had to wait a while for…read moreinstallers to get to our project but well worth the wait!

This is the second house that we have used Rainwood, and like the first one our experience was…read moreoutstanding. We highly recommend them for any project in your home.

My husband and I had a really great experience here. They had so many choices that it was somewhat…read moreoverwhelming but they guided us through the process and we love the outcome. Highly recommend them.

Okay. Story time. Buckle up, it's a long one. Let's go back…read moreto 2021-2022. I picked out some awesome vinyl floor. Had it installed by the RUDEST and probably not qualified contractors they could find. The "boss" on the job actually stole my husband's sunglasses (he called me 3 days later and admitted he took them, offered to return them and I never heard from him again.) There are gaps between the floor and the wall. The quarter round they installed wasn't done correctly because it was pulling away from the wall THE NEXT DAY. My favourite part was we had a small divot in our cement layer. Instead of filling it like good contractors do, they laid the floor over it. Fast forward to today, 2024. That divot? Is obviously now a problem. Our floor is cracking and tearing over the divot. Because OF COURSE IT IS. I called to ask about starting a service request. We knew we were out of the install warranty, but not the floor warranty (it's lifetime supposedly.) I was ASSURED they would figure something out. This was the beginning of May 2024. It is now almost September. Mid June 2024 my case manager called me and said they can't get the contractors out to do the repair inspection because they're no longer contracted. That's not surprising given the shoddy work they do. However, that was quite literally the last time I heard from ANYONE. No emails. No phone calls. Radio silence. Until August 9th. I received a "We received your repair estimate!" email. What? Who did it? No one called me. Havnt spoken to a live person in months. So now they're falsifying records. That's cool I have been calling or emailing weekly at least since. Nothing. In the meantime the damage has spread because we can't not walk on our floors. We even have another crack forming in a completely different area! So now my case manager is dodging calls. Real professional that one. Don't buy from these people. They're only out to screw you over. Update to today: Spoke to my case manager today. He was rude, unhelpful, kept talking over me, called me a liar (kept telling me I never received that email, because how could I have when they never came out to do it?) and finally hung up on me because I was yelling (I was on my car speaker phone). Just received an email that I am out of warranty (no shit) and they were not going to help me. I am so glad I spent 4000$ at this company. ​

We had a tremendous experience from start to finish. The store staff is first class and very…read moreknowledgable. Installation of our CoreLuxe waterproof vinyl floor went very smoothly and right on time. Installers were professional and the clean up was impressive and appreciated. The LL Flooring website is so user friendly and I especially like the "see floor in your home" feature using photos of each room. Followup communication was extensive and informative. I don't think you can go wrong with these guys and their products

Helpful & realistic explanation of how my home went from carpet everywhere to luxury vinyl. So easy…read moreto work with.

Customer service (Jackie) was horrible. Her lack of communication with customers needs some…read moreserious review. Carpet installer did a terrible job. He was in our house for 2 1/2 days and never clean up anything and made excuses for almost everything we ask him concerning the installation. They destroyed our woodwork and suggested that we should have KNOWN that this was going to happen. Say what? They also suggested that we (homeowners) were responsible for the repair of the woodwork (baseboards) that they destroyed. I would never recommend this flooring company to anyone. I would agree with the review from Heather K.