I came to town for a brief getaway, and as I was traveling alone, I thought I would treat myself to a somewhat decadent early dinner... And since I am a fan of French cuisine AND because of the accessibility of Sardine to the location of my hotel, I was eager to dine here!
Firstly, the entrances are a bit confusing; I ended up on what I suppose is the backside of the building, but when I entered on the lakeside entrance, it was just a teeny bit confusing as it would seem that Sardine is connected to other businesses as well--the door to the restaurant isn't marked and it wasn't open. Also, unless there is a third entrance to the restaurant, the hostess stand is located more centrally to the restaurant which is mildly off putting. To sum it up, I felt as if I'd entered into the wrong door and therefore started my experience off on the wrong foot. But what I found actually offensive was the desire of the hostess to seat me at the bar and when I declined and asked for a table, she asked if I would be comfortable in the back half (EMPTY) part of the restaurant when there were empty tables in the front (the ones with the nice lakeside view). Again, I'd like to point out that I was there on a Wednesday and while nearing the dinner rush, it was not busy and I was not depriving any waiting patrons by desiring to sit in the actual occupied section of the restaurants with the nice view. I also feel like it's worth mentioning that I was dressed smartly and did not come in under-dressed or sloppily attired; reviews mentioned that this is a casual dining atmosphere, but I feel like it's a bit fancier than that). So other than being a single diner, I'm not quite sure why I was made to feel as if I didn't belong in the front half of the restaurant, a feeling that was further reinforced by the mostly cool service of my waiter, who was not welcoming and did not enhance my experience either; I realize, from past experiences as a server myself, that one might not have high hopes for a single diner occupying a four-top in your section, but it was not as if I sat for hours, subsiding on complimentary bread and water and not ordering any big ticket items. Also, some of the items I ordered were items that one would usually offer more information about--I would have loved to have known exactly what type of oysters were being served, and a few more details about the 'local meats' of the charcuterie plate as well.
Other than the dreadful interactions with the host and my server, everyone else I encountered--the many folks who delivered and then cleared finished plates--were perfectly pleasant and warm. I also appreciated the very adorable flower arrangements on the table, and the view is quite lovely. The local charcuterie plate was incredible (I supped on that and a green salad), and although we're quite far from any oceans in Wisconsin, the oysters were fresh, the presentation was whimsical. I did also enjoy the complimentary bread, though the butter could've been softer (it was rock hard which makes it difficult to spread). The wine I ordered, the 2014 Albariño Envidia Cochina was delightful and went well with everything I enjoyed. The house salad is delightful as well, but I'd recommend forgoing the chickpeas if you're not a fan of crunchy bits in your salad (I am not). I wish I had had more time for one of their dinner entrees, but I was on a bit of a time crunch and the service was just meandering enough that I would've been late for my evening engagement had I stayed for a full course dinner.
It is hard to say if I would return to Sardine, should I find myself in the area again. The food is really lovely, the atmosphere is very nice, but the service I received really put me off! I did not feel particularly welcome, and that's a big no-no-red-flag in my book! read more