When I moved to the East Bay, I was reluctant about leaving my primary physician. What great…read morefortune that Melanie Manaku was recommended. She's thorough, thoughtful, patient and highly knowledgeable. When I'm describing or questioning, she gives me her full attention... and respect. And it helps greatly that she has a sense of humor!

Absolutely the best Dr I ever had the privilege of one of her patients. Not only is she very…read morethrough and compassionate her sense of humor is evident. I wish I had the money to afford her still. Now I'm stuck with a lackadaisical PA through UCSF.

Dr. Bodor is caring, listens well, seems very capable. I've only seen her once but liked her very…read moremuch. Only problem: she's the only MD in the office. I wish there were more.

The issue is not Dr. Bodor, it is the staff and the office's new business model. I have been a…read morepatient of Dr. Bodor's since shortly after the pandemic. I appreciated everything about my interactions with her. Back then, she actually responded to most of the messages I sent through the MyChart portal. I could also, typically, get a live person on the phone. Or if I left a message, I could get a relatively prompt reply. I re-initiated care after a year or two and things have changed drastically. Dr. Bodor no longer responds to messages, the staff do that. And when they respond their replies are terse and usually don't address the matter your trying to resolve. Recently, Dr. Bodor referred me to specialists and when I went into the portal to check updates about my referrals, the messages were completely unhelpful. The messages said: "Complete as directed by your provider...Contact your organization for instructions on how to complete this test or procedure." So I tried to send a message for clarification and I was unable to send a message from MyChart. It was only after several failed attempts that I learned Dr. Bodor's office had transitioned to a different patient portal. There was ZERO notification of this. So I called the office to get clarification. The woman who I spoke with told me to make an appointment with the specialists and provide this information to the office so they could add it to the referrals. I did that. Over a week ago, I sent a message (through the new portal) with the appointment and doctor information, and I left a voicemail. I still haven't gotten a response. I have an appointment with one of the specialists tomorrow and still haven't received confirmation from Dr. Bodor's office that they have received the information I provided and that I am all set to keep the appointment. Do I cancel it? Do I go and risk wasting my time all to find out they don't have my referral? When you are unwell and you just want to get better, you should not have to worry about any of this. With all of the healthcare options available these days, you would think physicians' offices would strive to support patients in need of their care. But no. This abysmal conduct is unacceptable. Open enrollment is coming in the fall. I am searching for a new doctor.

I don't understand the negative reviews. With me, Dr. Womack-Batzdorf has been helpful,…read moreprofessional, and caring. She's been my doctor for seven years, and I've never had a negative experience. I feel like I'm in great hands with her. She's fantastic.

I went to see Dr Womack-Batzdorf after my primary care physician was unable to make a scheduled…read moreappt. I needed to see someone before the next appt with my Dr was available, as I was having some medical issues that needed immediate attention. She was dismissive, uncaring, without any compassion or empathy. As one other reviewer here wrote, it was like talking to a wall. At one point, I held back from asking if I had offended her in some way, but I don't think I did, I was answering all of her questions and would have been HAPPY to get some support and help with my condition. Her total lack of empathy left me feeling like the appt was a total imposition for her. My 2 issues were clearly stated in my appt request and with the person who made the appt with her, and she seemed irritated to have to deal with 2 issues, not just a single issue. Both needed attention, and she wanted to move on quickly because she didn't seem to have the time or desire to explain what she thought might be happening. I walked out with referrals, which is appreciated, but I will never go back to her, and I would warn anyone who wants someone with a listening and compassionate ear to steer clear. I mentioned that I was scared, and she didn't even take a moment to address that fear, either to confirm it or allay any fears. No thanks, never returning to her care.

Dr. Ross is the finest physician of whom I've been a patient. He's been my doctor since the early…read more90's. He is patient, sympathetic, empathetic, extremely knowledgeable, caring, and highly skilled. Moreover, he employs a terrific sense of humor and is extremely articulate. He can be extremely succinct in explaining medical terms, conditions, diagnosis, prognosis, etc. to the lay person. Not once has his insights or advice been off the mark...not once ! The quality of his expertise and care are above 5-stars and he is terrific at following through. Dr. Ross employs a supremely efficient and experienced office staff; all of whom are truly on the ball. HIGHLY RECOMMENDED !

Went for a check up this morning. Appt was at 10:30. At 11:45am I was still waiting to be seen…read more This is a trend with Dr Ross. It would be less annoying if he was a great doctor but he's not so I'll be looking for a new PD.

My mom and my aunt have been going to this holistic doctor's office. they really care for patients…read moreand offer acupuncture and many different classes. The Staff are always friendly and the place is always clean and never have to wait when you have an appointment, they take you right in. for looking for more than just a primary care doctors office this is the place.

I am a 66 year old man with osteoarthritis pain and other chronic health issues. I was with Kaiser…read morefor over 25 years and recently switched to Dr. Anas Hana's office more by coincidence. Man!!! what a difference. During out initial conversation and review of my health history I could tell that he actually red and knew a lot about what was in my Kaiser chart. We established a routine that includes acupuncture, which he administers himself. His entire approach and execution of the treatments are pure magic. I call him a magician. It is amazing how much more energy I have and how my pain is manageable within 5 sessions of his treatment, which is holistic, as in so much more than just acupuncture or just western medicine chart review. He is a true healer for me and I hope that his practice is doing well for many years to come.

I saw Dr. Demott at a health clinic in Berkeley. She was an hour late (after I had already waited…read morean hour and a half just to get into the waiting room), she didn't apologize for the wait or introduce herself at all to me. She didn't state her credentials. She talked over me several times when I was answering her questions, she was incredibly slow, she did not ask for permission or give a warning before touching my body physically, and she did not do anything professional at the very end. She asked the same question multiple times to me. I do not recommend. If I see her again, I am leaving the room.

I agree with Chloe B. that the effeciency and responsiveness of Dr. DeMott's office could use a…read more"bit" of improvement. Frustrating yes, but I wouldn't call them incompetent or dishonest however. I have had no problems with billing through at least 3 insurance coverages since I have been with Dr. DeMott. I enjoy my time with Dr. Demott when I come in for my annual check-up. And her referrals have worked out very well for me. So....4 Stars for the Deborah and 2 stars for the Office.

I have been going to one of the doctors in this practice for well over ten years. I have had…read moresuperlative care. My doctor responds quickly to messages and spends an adequate amount of time with me to address any issues that come up. Because of the current climate in medical care, this group has now become affiliated with a larger group. The only difference I noticed in the quality of care was a nicer office!

I've been a patient at this practice for at least 10 years. As have several friends…read more Extraordinary docs. Responsive, compassionate, prompt in replies. The office staff has some issues but not terrible. And generally just fine. The doctors, not just mine, have gone above and beyond. I cannot imagine a better medical practice or physicians.

Dr. London's a great general practitioner, who seems to care deeply for his patients' well-being…read more The OneMedical office is run smoothly by courteous and professional staff. Even as I live in San Jose now, because of this competence I willingly drive up to Berkeley to see Dr. London.

Partnering with a new doc can be intimidating but I had a great first meeting with Dr London today…read more I get the impression that he is genuinely concerned about the health of his patients and thorough in his exams. He's friendly and easy to talk to. I did not feel rushed and he took time asking lots of questions about my health history. I came in for some cold symptoms and he took the time analyze my health history and suggest an additional test to rule out any escalation in my heart condition and talked to me about the results immediately. All of this is exactly what you should expect from a great doctor. What a relief to have found one in Berkeley. Also, re One Medical, this is my first experience...I love that I was able to schedule online and everything was on time and everyone in the practice seemed sensitive to my schedule and so friendly.

I started seeing Dr. Beal as my primary care physician earlier this year after switching insurance…read morein February. I was dealing with several new medical diagnoses at the time--which is never ideal when transitioning to a new doctor--but Dr. Beal has been absolutely incredible. This is my first experience with a provider outside of Kaiser, and I can honestly say I've never felt so heard or understood by a doctor. I used to think the doctors on TV who really get to know their patients were fictional--but not with Dr. Beal! She takes her time, never rushes appointments, and genuinely listens. She encourages questions and never makes me feel silly for asking anything, no matter how basic it might seem. Dr. Beal is working with me to build a care plan that actually fits me--not a one-size-fits-all solution. I'm honestly so thankful that I had to leave Kaiser, because it led me to her. Highly recommend!

Dr. Beal is a really fantastic primary care doctor. She has provided care for me prenatally and…read morepostpartum, and has also provided care for my toddler. When others doctors left me confused, she brought me clarity and direction with consideration and compassion. She has always been very thorough and is extremely knowledgeable. There is no doubt with Dr. Beal that you are getting exceptional care. I would highly recommend her.