Just had an AMAZING visit to Meadowbrook Village Christian Retirement Community, Escondido, San…read moreDiego, California, Assisted Living! The residents here are like one big family - the sense of community is heartwarming. Meadowbrook boasts spacious rooms, beautiful gardens, and a Dutch windmill right in the center of the campus! It's like a touch of Europe in sunny Escondido! The staff is incredibly caring and attentive - making sure every resident's needs are met with a smile. And the best part? They promote the Blue Zone mindset for longevity! Embracing healthy habits, social connections, and a sense of purpose. #LiveLongerHappier If you're looking for a loving, vibrant community for your loved ones, Meadowbrook Village is the place to be! #AssistedLivingGoals #MeadowbrookMagic -- at Meadowbrook Village Christian Retirement Community.

I highly recommend Meadowbrook Village skilled nursing. I broke my femur and I was there for 1…read moremonth. I can't say enough from the care I received by all! The nursing staff were very kind and attentive. The Therapy I received was excellent. I miss being there. I was well taken care of. If you are looking for a Skilled nursing facility that also is so beautiful for you or a loved one. This is it! It's a hidden gem

Please check out the 3rd floor.... Every resident name plaques are sitting on the floor :/ . 7…read moredifferent shades of paint on the wall. Looks like there living in a construction site, it's extremely sad and disgusting on the 3rd floor. Total unacceptable. Wouldn't recommend.

A member of my extended family moved in here recently, and so far, it's been a positive transition…read more Everyone has been very friendly and helpful. The place is clean and there seems to be a lot of activities available. I've eaten at their dining hall a few times, and it's pretty good. Smaller portions. You can always order more food. Note that you (family members) get free food the first week of your relatives' stay. Then you have to buy a food ticked at the front desk. It's not located in a sketchy part of Escondido, but it's also next to a busy street. Staff members seem to know everyone's name by heart.

Overall excellent care for a SNF. So many wonderful people working here who were incredibly kind to…read moremy mom. I won't lie, there were those who were sub par, too, but few. Fortunately, my mom has a very vocal daughter, so the extra set of eyes and voice helped. But I would refer Redwood over all other local places she's stayed to occasionally rehab. Notably, Julie was invaluable in helping us illuminate an injury missed by the hospital and address it. Beyond that, she was simply an awesome human. Special nods to some of the nurses and CNA's who went the extra mile to make my mom feel cared for and respected: Tan, Teresa, Luz, & Sylvia. (More names to mention in coming updates)

Real clean, nice place very polite employees if somebody was to ask me, I would recommend them to…read moretake a look at it

We love going to the Meridian to visit our Grandma June. It's always a fun time with all the…read moreactivities that are going on. Mollie makes sure she has alot too chose from.

My 94-year-old father moved into The Meridian a couple years ago, and it has been everything we…read morehoped for and more. The staff could not possibly be more caring and giving of their time to make certain my father is taken care of in every way shape and form. They have made his life much richer for the experience. They were also able to adjust the level of care as his situation changed over time, adding a service to help him with his medications, and later his bathing and dressing when that became difficult for him. I would highly recommend The Meridian to anyone who has someone they love that needs a little help, whatever it is they need.

My mom recently moved into Atria. She's lived in the same house for the last 40 years and has been…read moreliving by herself for the last 30 years. Needless to say, she did not really want to move from her home that she's been in for a very long time. I've contacted and visited 6 places and Atria meets all of her needs. Her memory is not as good as it used to be and she needs extra help. This location has services that allow her to remain if her memory continues to diminish. Atria's staff has been wonderful, patient and caring. I've been trying to convince my mom to move for the past 4 years and she literally told me today that she is so happy she made the move. These are words that I thought I'd never hear from her. Thank you to everyone at Atria for making my mom feel at home and removing all her anxiety over making the move.

As anyone that has gone through the process of researching care facilities, visiting them all and…read morethen 'interviewing' the staff, it is tiring and stressful. And then moving your loved one, in our case, our Mom did not want to go and was very difficult. However, Atria could not have been more helpful. The entire staff aided in the transition, Glen, Darla, Sophia and Kimi. And now, Mom is happy and we feel comforted knowing she has care 24/7 if needed. I recently spent 3 days at Atria sitting with my Mom for 4-5 hours each day and was able to see how the staff interacts with all residents. They have so much patience and always a kind word but also are obviously well schooled in the services they provided. If Atria has availability, I'd recommend not looking anywhere else to place a member of your family.

I worked for Silvergate as a caregiver years ago. College freshman-- my first job, and very naive…read more Please do NOT bring your loved ones here. I've witnessed countless abuse from many caregivers-- both verbal and physical. The upper management turns a blind eye. I remember being in one of the monthly meetings and the director describing our patients as mere money-makers for the company. And each staff member was essentially replaceable. So many caretakers would manhandle our fragile and elderly patients. During showers, if we had a patient in their later stages of dementia, I've seen a caregiver spray them in the face and yell at them to sit down. I've seen them yank them up from their wheelchairs and transport them with absolutely no regard for their safety. I've seen them throw them down onto the beds and change them in a very inhumane way. I've seen a patient choke to death. Our lead med-aid sat there and allowed her to die even when one of our caregivers offered to fish the obstruction out of her mouth. He was instructed to do NOTHING and leave. He sat there and watched her choke to death and die. Our monthly meetings would contain no content and would teach us absolutely nothing. They'd rush their meetings and hand us a paper to sign that we took the "course". I had no first aid experience, but I signed a paper showing they taught me when in fact-- they did nothing. I have no excuse today-- but back then, I was truly naive and thought it was normal. MOST of the caregivers treated the elderly so harshly-- some much more than others. I wish I had spoken up back then-- but I honestly wasn't sure if it was wrong bc everyone made it seem so normal. I treated all my patients are if they were my own grandmother or grandfather. I loved them. And I was teased by the other caregivers for being favorited. I am now a mother of 3 kids and my parents are at that stage where they can't fully take care of themselves. And I think to myself-- I would be devastated if I found out my parents were treated as horribly as what I've witnessed in my younger years. I live with that guilt everyday that I didn't say or do anything. This facility should be investigated and shut down. The woman in this photo should be in jail-- but I think its been so many years-- she might be at that stage where she needs those services herself.

My friend Al was at Slivergate in San Marcos for about a year and a half, most of that time in…read morememory care. Everyone there was outstanding. Very welcoming and caring. From care givers to med techs to nurses to front house staff, all were caring, helpful, understanding and sympathetic. I can't praise them enough! It was a difficult time for him, and they were all there to help him. If you are looking for a place for a loved one, I highly recommend Silvergate.

There was no one at the front desk; I helped myself to find my mother in law's room…read more Quality of for blind people is obviously NOT good. The cup below has mold in it. We came from North Carolina to visit my husband's mother Joy Hess

We moved my sister from Montana to Westmont Escondido 18 months ago. She had early dementia and was…read morein assisted living for 12 months. After moving her to memory care she is thriving and doing so well. Thanks to Austin and Julie and the great care staff we are so happy how well she is doing now. My sister is so happy there and has become a social butterfly with all the fun activities. I highly recommend Westmont Escondido for seniors who have memory loss.

Eagles Nest Retirement Ranch is a wonderful facility for the elderly. The care and cleanliness are…read moresuperb. Owner, Maria Richly personally supervises her residents care as she is on premise every day. My mother was a resident at Eagles Nest Retirement Ranch for almost 2 years. During that time she was fed home made food and was really shown a lot of love by the staff. Last year Mom turned 105 years old. Yes, 105 is not a misprint. Maria put together a party for my mom which I will never forget. If you are looking for a truly superior environment for your loved one to spend their remaining years, this is as good as it gets.

My mother was a resident at Eagle's Nest for five and a half years, until she passed. She needed to…read morebe hoisted from one spot to another or to her wheelchair, and they were always patient with her needs. The care there was always excellent and she was always content. The amazing views, even from her small, but very comfortable private room, were spectacular, and with gracious covered patios on three sides of the home, she spent a great deal of time out in the fresh air, watching all the birds that flocked to the many bird feeders, enjoying the vast vistas (you can see for 20 miles in every direction), and doing activities on the large outdoor table. Maria and her staff always celebrated birthdays and holidays with lots of fanfare, and my mom received personal attention, like getting her nails painted or makeup done. Visiting her there was always comfortable and inviting. We were very lucky to find such a loving and beautiful place for my mother, once we could no longer care for her ourselves.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.