I had already made a Google review, but since I've been consolidating reviews on Yelp, I wanted to reiterate:
The team at Sapphire Escrow were amazing - we worked extensively with Eunice and Feliz. They were prompt with communications and helped facilitate the entire escrow process with basically no hiccups. Every question we asked was answered with patience, clarity, and haste. When we needed clarification on certain issues, Feliz didn't hesitate to jump on a call with us.
Deadlines are everything in the escrow process, especially when mortgage loans are contingent; as a result of their professionalism, these were always met. I'd heard of horror stories where buyers failed to close on the contracted closing date and thus incurred both penalties and headache.
Sapphire Escrow was also able to tailor their service to our unique situation and kept all parties in sync (coordinating between buyer, seller, and lender) for a stress-free experience. They also managed to shear off some additional costs, saving us some money...which is always a plus.
For a couple of first time homeowners, we were glad we chose to go with this company and would recommend them to others! Initially, we were hesitant on going with this company due to the small amount of associated Yelp reviews, especially since this was a large financial commitment. Hopefully, this will help guide others who are also on the fence.
Pro-tip: be wary of wire fraud, once it's sent, it's basically unrecoverable! For extra peace of mind, we went to the office in person to verify the wire details. read more