1. Santiago Financial

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Tustin, CA

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Santiago Financial

4.0 (77 reviews)
Closed • 8:00 am - 5:00 pm

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Recommended Reviews - Santiago Financial

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Reviews are generally positive. People highlight the professional and knowledgeable staff, as well as clear and prompt communication. Many also appreciate a smooth and stress-free process.

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2 months ago

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2 months ago

Cindi Lily made the process less stressful. She was prompt in her response. I definitely would recommend her to any potential clients.

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3 months ago

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9 months ago

The whole team was very helpful in making our first time home buying experience very smoothly with their knowledge

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1 year ago

Santiago Financial Services is Fabulous! Cindi and her team are professional, helpful, knowledgeable, and great to work with.

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1 year ago

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1 year ago

Cindi Lilly is incredible attention to detail, great to work withnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

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1 year ago

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10 months ago

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11 months ago

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1 year ago

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1 year ago

Cindi is great and responds in a timely manner. She has helped me out several times and has always taken care of my questions.

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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Info S.

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6 years ago

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3 years ago

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3 years ago

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2 years ago

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Info S.

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2 years ago

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3 years ago

Quiero elogiar a Diana Fernández. Ella nos ayuda mucho . Ella es muy amable y servicial y la recomendaría.

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3 years ago

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6 years ago

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3 years ago

Cindi Lilly is professional and knowledgeable lender that takes care of your client's. Not a better lender in the business.

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2 years ago

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3 years ago

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Byron L.

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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Byron L.

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3 years ago

Very poor response time, kept asking me for the same items over & over, still no refinance after 90 days. Do not recommend them.

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5 years ago

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3 years ago

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3 years ago

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6 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Santiago Financial

Review Highlights - Santiago Financial

“They have a number of Rockstar's but a quick shout out to Daisy, Savanna, Joanna, Javier, Shannon and Colleen.”

Mentioned in 6 reviews

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People searched for Mortgage Lenders 2,746 times last month within 15 miles of this business.

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New American Funding

New American Funding

(647 reviews)

It's been 2 months and once I think they have everything they need they come up with another and…read moreanother and another. One at a time. Loan processor doesn't know how to read bank statements and keep questioning a credit that she thought was a debt. I had a hard time making the processor understand. Then they changed their tune and said ' we need to know this so we now you are not laundering money' . The highest credit was $68. If I was laundering money I wouldn't need a home refinance. They come up with some 'problem' everyday. A lot don't make sense. I have refinanced and had a home loan couple of times before and never had a bunch of issues that weren't issues and the lack of training is a whole other story. Don't use go with someone else. And if you live on East coast expect late phone calls.

George went from licensed agent to advisor and then to friend in one phone call. I am a first time…read morehome buyer. I initially went online to get a second opinion and ended up finding the specialist who helped me into my first home. George helped me iron out a few wrinkles from the first lender I spoke with. He then helped me secure my pre-approval that connected me with the house we wanted. Through the underwriting process he ensured I understood what the loan processors needed and then made sure everything was aligned for a smooth close. George was always responsive to my questions and was great. I know that in the future, if I have any questions, he will be able to assist.

Vision One Mortgage prestamos de Casa

Vision One Mortgage prestamos de Casa

(31 reviews)

I have had the great pleasure of working with Shane and Lee since 2011. Shane Davidson was the Loan…read moreOriginator and Lee Chu was my Loan Processor. I have REFI'd with them twice in three years since rates dropped in 2011 and 2012. The last I REFI'd was in November 2011 at a 30-Year Fixed 4.50%. Back in 2011, four banks and brokers did not want to REFI me because of debt-to-income ratio and the loan-to-value of my residence. Shane did all he could to talk to upper management and fought to make my loan happen. I have a credit score of 800, no foreclosures/short-sales, bankruptcy, etc. Shane took all my factors into consideration and got me a 4.50% rate from my 6.25%. He saved me $921.00 a month. I contacted Shane Davidson again and was able to REFI at 3.50% 30-Year Fixed in summer of 2012. Both REFI's were the smoothest transactions I have experienced. Both Shane and Lee are on top of their clients and return calls and e-mails with lighting speed! Shane and Lee are professional, courteous and diligent toward their clients. I have recommended family members and co-workers who have REFI'd (in July & August 2012) with Shane and Lee. If you are looking for a home loan or looking to REFI. Give Shane Davidson and Lee a call at Vision One Mortgage. They are out of Irvine, Ca. This was the overall best I have experienced in dealing with mortgage brokers. Shane and Lee saved me a lot of money that I could put toward my two daughters education. Thanks Shane and Lee!

Pamela Herrera 1 review * 1 photo…read morestarstarstarstarstar 7 weeks ago As a first-time homebuyer, the process can feel overwhelming and even intimidating--but working with Carlos Medina at Vision One Mortgage made all the difference. From the very beginning, Carlos was patient, professional, and genuinely supportive. His warm personality made me feel completely comfortable asking any questions I had along the way, no matter how big or small. Carlos was always more than happy to explain everything in detail and guide me through each step of the process. He made sure I felt informed and confident throughout the entire experience. I truly appreciate his dedication, responsiveness, and the care he showed during such an important time in my life. I'm incredibly thankful for Carlos and the service he provided. I highly recommend him to anyone looking for a trustworthy, knowledgeable, and kind mortgage professional. Adolfo Aguirre (Adolfo Realtor) 6 reviews * 0 photos starstarstarstarstar 8 weeks ago Carlos Medina is an outstanding lender and a true professional. He guides you through the entire loan and mortgage... View full review Emmanuel Alatorre 1 review * 0 photos starstarstarstarstar 10 weeks ago Working with Carlos M. was such a blessing! He answered all of our questions no matter how small and really went the... re- view

OC Mortgage Solutions

OC Mortgage Solutions

(168 reviews)

OC Mortgage Solution definitely deserves 5 stars, and I can honestly say that every 5-star review…read morehere is true. I normally don't write reviews on Yelp, but I really wanted to take the time to write this one because I hope it can help someone who is looking for a mortgage team they can truly trust and have a wonderful experience with, just like I did! Pam and Tai are beyond amazing. Purchasing a home is one of the biggest and most important decisions in life, and working with them made the entire process so much easier and less stressful for me. They were always on top of everything, kept me updated, and were always there whenever I had questions. Pam even answered my calls at night when I needed help. That really showed me how much they genuinely care about their clients. I never felt like I was bothering them or had to figure things out on my own. No matter what came up, I always felt like they had everything under control. Buying a house can be overwhelming, especially when there are so many things you don't understand about the process. But with Pam and Tai, I always felt safe and confident that I was in good hands. They were patient, responsive, knowledgeable, and truly went above and beyond for me. I'm so grateful that I found them and had them by my side throughout my home-buying journey. I honestly don't think I could have asked for a better team. If you're looking for a mortgage team you can trust, I highly recommend Pam and Tai. You won't regret working with them! Thank you so much, Pam and Tai, for everything you did for me!

I recently purchased a home and used OC Mortgage Solutions services. As a first time home owner,…read morePam worked with me and provided amazing service and high quality of work. She was able to answer every question I had and helped make the most of my money. Even a month after closing, she still answered any other questions or concerns I had. 10/10 would recommend

Optimum First Mortgage - The Team "Optimum First Mortgage"

Optimum First Mortgage

(745 reviews)

Sean Dibsy was seriously the BEST loan officer!!! He made the entire home-buying process so much…read moreeasier and was always patient, knowledgeable, and incredibly responsive. I would randomly call or text him with questions, and he always made himself available to walk us through everything. He genuinely cared about making sure we felt comfortable and informed every step of the way. We couldn't have asked for a better experience and would recommend Sean to anyone looking to buy a home. Thank you, Sean, for everything!!!

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

Santiago Financial - mortgagelenders - Updated November 2026

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