DON'T WASTE YOUR TIME. Feels somewhat like a discriminating policy!! He only accepts new patients…read moreif the mom is "still expecting." That means if you already have a child--even just one, like me & want to switch to a closer doctor, HE WON'T TAKE YOU. Staff says he's unable to take new patients because he's "full"... however he would take me if my son was unborn? Full-of-bologna. What happens to families who relocate? Or are seeking better/closer care? EVERY CHILD DESERVES ACCESS TO CARE, NO MATTER WHEN THEY WERE BORN. His policy makes it really hard for parents who need care now. This tells me that some families are less worthy of care based on timing, NOT NEED. This kind of policy (which I've never heard of) may help manage his schedule & maybe he's looking out only for his own convenience, but it feels unfair to families who aren't expecting but still need support. They won't even give you a chance, they don't care, so don't bother calling.

I was about 7 months pregnant first time mom and didn't realize that establishing a pediatrician…read morefor your unborn was highly encouraged. I had scheduled an appt for a consult and my baby was born before I could meet Dr. Taniguchi. He came to meet me in the hospital and established care at 1.5 days old. That was over 14 years ago. I have two boys now and they are both under Dr. Taniguchi's care. We live in town and his practice is in Aiea, I would not change it for anything. He is very responsive, accommodating, understanding and an amazing doctor/co-parent to my boys.

The front desk team worked with me and my son to get him in to see Dr Hirokawa. They were so…read morepatient and understanding. Thank you!

I worked with Dr. Hirokawa in Orange County during his residency training. He is an absolute gem…read more He listens attentively to family concerns. He provides compassionate care, carefully considering needs of both child and family. He's well-trained and will deliver high quality care. You can't go wrong with him! Finding the right pediatrician, one you can trust and who partners with you, is so important. Dr. Hirokawa absolutely fits the bill!

Finding a last minute urgent care for late nights when you have a sick newborn is almost…read moreimpossible. I am so glad I found this place and they were able to take me in. What's crazy is I didn't know they were located in the same area as Ka Makana Alii! This is so convenient considering afterwards, if you're still up for it, you could do grocery shopping at Foodland, or if you've been waiting for a while and you got discharged you could go eat! Or just do what I did and have your spouse drop you off while they go take care of dinner for everyone. The wait was manageable considering I drove westbound in rush hour traffic and was able to get in the queue ahead of time. I also really needed my son to be seen so I knew I had to wait. I also appreciate that everyone who saw my son and me were able to help this new-mom out and ease my worries. From the receptionist, to the nurse who took our vitals, to the doctor who helped diagnose us, I am appreciative of all of them.

12-23-2025 Today I had the pleasure of an office visit with Kylie Tanaka, PA and Mely her Med…read moreassistant. This is the first time I could not get an appointment with my regular doctor. Since it was a pre-op clearance, Mely performed an EKG with a portable device she could wheel into the examination room. Next Kylie, PA actually looked into my ears, mouth and felt my stomach which my doctor has never done. She went over my blood pressure, temperature and EKG readings and told me which meds to stop taking one week prior. She sent me down to the lab for blood and urine tests after. I was happy and impressed that both ladies were both kind, thorough and very pretty plus easy to talk to. I was told if I don't get a call, that's good news and I'm cleared for surgery.

Dr Cha was my own pediatrician until he no longer couldn't be. I stayed there till I was 21 and…read morethey all told me that I was getting too old and needed to find an "adult" doctor. Lol! Which was true... I just had a hard time leaving him because he was the most amazing doctor ever! If he could still be my doctor I would let him... anyways, I now have a newborn son, & I take him to Dr Cha as well. He is super thorough and lets you know exactly what is happening. He is super patient and answers all "first time mommy" questions. The wait is super short- I would say less than 15 min wait & I notice that if a baby is fussy he will make sure to have you in and out. The staff is also AMAZING! I've known them basically my entire life and they're like aunties to me. Anyways... I recommend his services to every mommy out there just & if I could I would even give his 6 stars!

my great grand baby had a fever of 100 at 230am, mom called physician's exchange and was told that…read moredr cha doesnt take calls like this and just go to the ER. watched over baby carefully til morning and called the office and left message for dr. At 230pm no call back so mom and dad decided to take baby to ER. i called the dr office and was told that dr knew about the call this morning and confirmed he saw the message at 1020am but he is now out to lunch and still has not called. He replaced dr fuchat chan, an awesome pediatrician, sad that my grand daugther has this experience as a first time mom.

Very rude Doctor. He was very insistent and very arrogant. He did not take time with me or my…read morechild. He was short and abrupt. Was very dissatisfied with my experience. I will go else where next time

Dr. Torres is an amazing doctor! My boys grew up under his care and it's a due diligence on my part…read moreto share how charismatic and caring he is for the well being of not just mine, but all his kiddos he has under his practice. He's warm and gracious, and his intentions are always first and foremost the care and safety of the child. We can literally talk story and he's always open to sharing tidbits of concern to you as well as relating it to your child in a way that relates to them, and not just another lecture on how helicopter mommy wants them to change some lifestyle choices (me! lol). Highly recommend, though I am not sure if he's taking in new patients. Staff is friendly and welcoming as well! (and if they may look busy its probably because they are-and what a prime opportunity to practice some grace. ;)

Dr. Alyson is great and I am so glad I switched to her from my daughter's first pediatrician…read more Although the first pediatrician was a good doctor, I felt like I didn't mesh well with him so I asked around and a friend recommended Dr. Alyson. She is very warm and kind (and yes very busy) but she does take the time to answer your questions. I always feel comfortable with her and although my daughter is now more aware and cries when she has her doctor appointments, Dr. Alyson is very patient. Her office is located in the Mary Savio Medical Plaza. Easy to get to and plenty of parking.

We're so lucky to have Dr. Aly as our pediatrician. She's so patient, explains everything to the…read morekids in a way they will understand. Very thorough and always takes the time to answer your questions. The office staff always works their best to fit you in during those emergent appointments when the kids have to miss school for flu or pink eye, you name it. Thank you all!

Been with this doctor for about 10 years... I had my 2 daughters and my youngest son see him. This…read morereview is looong over due. Thankfully like some of the other reviews I had no issues with any other workers/receptionist. This is strictly for Doctor Ninomiya. I stayed with him wayyy longer than I should have and I should have followed my gut and found a new pediatrician years ago! Never in my entire life I have felt belittled, unheard & talked down to by a professional like himself. My son just turned 10 months and basically started getting sick more often when he turned 6 months. At yesterday's visit, it was like he practiced what he was going to say and how forcefully he was going to say it to me. He basically yelled at me, saying that it was our fault as parents that my son was getting sick. See, I would have believed him had I not visited "urgent care" before this visit because I really did not want to call doctor Ninomiya & hear that we caused our son to get sick again when we followed everything he told us to do. The Urgent Care doctor previously came from being a pediatrician and told me... "Not once did I blame the parents of why kids get sick." He said before 2, they will get sick a lot. "As doctors, we just need to help them get better and figure out what's wrong. I would never tell you to alter the way you live or your daily lives, because we just can't. There's no blaming game here. We all try to do our best!" & that stuck with me that there are other doctors that care & have the same values as my family. It's unfortunate that I had to leave this review here, but I do want everyone especially new, that this doctor is not for everyone. Yes, pediatricians are hard to find on the west side, but trust me... Go make a drive if you can't tolerate professionals like him. With that being said, yes I found another doctor in Kapolei whom shows compassion & care for my kids. Find a doctor that works for you and your family!

I just started taking my kids here. So far I have no complaints. Dr. Ninomiya is fast, no longer…read morewaits what so ever.

I was expecting my second child and were very unhappy with our pediatrician at the time. We were…read morereferred to CMA by my sister, whose kids had been going to Dr. Yano for years and she always spoke very well of the practice. At the time, the only doctor available was Dr. Morita, who we loved instantly. It's been 7 years and she has been so wonderful with our children, very patient, and she relates well to the little ones. Our oldest is autistic and struggles with going to the doctor but she's always so easy-going with him, is super flexible with his comfort levels, is always on top of where he is at with his autism services, and offers advice and referrals whenever needed. Our little one (4) loves going to see "Dr. Dorita" and when we drive by the building, he shouts "my doctor's office". Dr. Morita's assistant, Daniel, has also been amazing, he's always so good with the kids and very patient and calm when my son freaks out about shots. He's usually there as soon as we walk in and will just wave us into the room. We have never had to wait more than a minute or two, which is a relief when you have three kids who won't sit still. I haven't really had to deal with the front desk staff, usually we just talk to Daniel or Dr. Morita, so I can't speak much to that area of the practice. We also really like that there is always a doctor available if Dr. Morita is out. The other two doctor's we've seen there have been really nice and equally as patient with our kiddos. We're moving out of state and are going to miss Dr. Morita and Daniel very much! We highly recommend you take your kiddos here, they've been so wonderful to our family!

I have been a client with CMA for 16 years and love Dr.Russel Ogawa & Nurse Lani, however their…read morereceptionist "Dahna" is very rude and makes you feel like you are bothering her. I emailed my concern about her attitude and got nothing but her short comment. "Unfortunately, Lani is off on Thursday's" Everyone is usually patient when you call, but this young staffer "dahna" needs to learn how to treat clients.

Exceptional Pediatric Care…read more Having moved to the west side from the east, it was a bit tough looking for a good pediatrician in the Kapolei area. I decided to schedule an appointment with Dr. Lee Horita, and it was such a great experience. The office staff was amazing, responsive, friendly, and professional. Upon arrival, we were welcomed with aloha and were seen quickly. Dr. Lee was thorough in checking my daughter for a cough, and I was amazed by her attentiveness and care. In addition, I asked her about also taking my younger two children as new patients. My youngest was recently diagnosed with autism, and I was pleased with Dr. Lee's knowledge and transparency on the subject. I highly recommend this doctor's office. It's a relief to find such dedicated and compassionate care for my children.

I am grateful to have found a doctors office that I can count on for my kid. They have been seeing…read morethis Dr.'s office for about 5 years now. Whenever there is an urgent issue this office is always accommodating and we can usually get squeezed in same day. Thank you for taking good care of my kid.

My family loves Dr. Tamamoto and his staff. Dr. has been by our side from day 1. My son was born…read morein 2024, and there were some difficulties so he was transferred from Queen's to Kapiolani NICU. Dr. was in contact with us daily with updates, and to help us through the process. He's very patient, caring and understanding. Even though I met him the day I gave birth, I felt like I could trust him. My son is now 1 1/2 years old, and enjoys playing in the waiting room at the Aiea office. He just doesn't like the shots... But hey, who does? If he does need 2 shots, it's soo fast! It seems like the nurse only gives him 1 shot, and I should know because I do not like when gets shots! The nurses are always friendly, and welcome us when we arrive. Recently, I dislocated my son's elbow (nurses elbow, waah!) and Dr. met me on a early Sunday morning. He saved me from an ER visit, and corrected my sons arm quickly and painlessly. #Happymother Thank you, Dr. Tamamoto and Staff! Love you all. Love, Asher, Brandon, and Tatiana Oshiro

Dr. Tamamoto is truly exceptional. My son has extensive medical needs, special needs, and is…read morefollowed by multiple specialty doctors, and Dr. Tamamoto consistently takes the time to address all of his needs. He is never rushing, never dismissing concerns. What stands out most is how he interacts directly with my son. My son has a speech impairment, and Dr. Tamamoto patiently listens, gives him the time he needs to communicate, and makes sure he feels heard. He goes out of his way to make my son feel comfortable, which is not something we experience often in medical settings. He jokes with him, builds rapport, and treats him with genuine respect. As a parent, it is incredibly reassuring to have a pediatrician who not only understands complex medical care but also truly sees my child as a person. We are beyond grateful for Dr. Tamamoto and the care he provides. I cannot recommend him highly enough.