Good selection of healthy plants, but they couldn't tell me if their plants have been treated with…read morea neonic systemic pesticides. I plant for pollinators, so that is a problem for me. Hope management addresses this issue for future years.

Despite it being a somewhat small location, there was a very nice selection of gorgeous annuals and…read moreperennials, some I hadn't seen before. Pleasant staff. Easy to navigate. I found exactly what I was looking for and then some!

We bought 4 baby turkeys. The worker pic out the babies and put them in a box. I had no idea the…read moresick babies wings were not right. The was the first red flag that the employee should have known to look for. I had to take the one with the messed up wings to the vet. Its knees were popping out of the sockets, It had angel wings, It had worms and parasite. The baby had to be put to sleep. I had to giving the other 3 medication for worms and parasite. I had to pay for this out of my pocket. Another baby is Starting to go down. I was told by a Big Ted employee that it is my problem. They are selling sick animal. Lots of people buy these babies and put them in the coop and make their other pets sick. They also sold me the wrong food to be feeding the babies. This store is for profit only. They are not interested in the success of the poultry Or the people purchasing firm them. Their employees need to be trained on proper care. It is normal to deworm poultry. So why weren't the parents being dewormed and not passing illness on! I will never go to chain store to buy any animal. I will go to farms and check out the site where the animals is living.

First time at this location in Thornton. I recently got a sweet female Doberman from her original…read morehome near Conifer, CO. She eats a specific dogfood. I found the Nutro brand cheaper than PetsSmart and also her preferred treat, Wholesomes Gourmet Rewards Cheesy Bites. They have large area for pet food. I walked through the store. Virtually anything you need for animals, tack, clothes and all sorts of ranch supplies. Plenty of parking out front. The restrooms on the back wall have no access codes. I provided my email and phone number in order to earn Rewards. I noticed they have discount days. The checker was friendly.

I went today looking for a rug for my living room and found one that I liked and the sales…read moreassociate Christella was really nice and helpful, she even carried a very heavy rug to my car with a smile in her face. She made my day!!

So I felt like I needed a bit more pseudo-culture in my life, and what better way to do so than to…read moresome slightly over-priced candy and soda based on the simple fact they come from across a body of water? The store was actually oddly quiet, usually many have some kind of music, but supposedly a manager is nursing a headache and no music anymore. Though that weirdness doesn't stop there, the soda is always talked about being quite extensive, but if that were the case, it looks like booze took over half of what cpuld been drinks overall. They had some weird options, but most were basically available in other stores. At least there was some candies that are a bit more exclusive to the store, so picked up a couple bags. They even have chocolate oranges year-round!

Recently bought a ton of things for a tablescape for thanksgiving but you know, families are weird…read moreand someone else wanted to do their own thing. I had removed the tags on a couple things but still had the receipt, so I came in to see if I could return everything. They Al were happy to help and Katie, my cashier was beyond nice. Joking with me about the situation and just saying they're I'll always find a solution for returns. She was just so positive and peppy and during the Christmas season especially, I couldn't be more grateful for such sweet people. Customer service was above and beyond!

This was maybe one of the worst experiences in retail I've ever had. The one-star review is…read morespecifically because of an employee named Magdalena. I came in today to exchange some items I had bought for my wife's birthday. Because I lost the receipt, I had to take 60% in credit of the sales price. No problem-- it's not their fault I lost the receipt, it's mine. But what was so glaringly one-star worthy was how painful the entire exchange was because of Magdalena's demeanor. From the sighing, to the glaring-- not only was she not friendly, she was rude! Consider saying please or thank you if you work in retail. Or if you're that unhappy working there: quit! I can't believe this is a Christian-owned business. It's quite baffling! Furthermore, they told me they couldn't take an item back because they didn't sell it anymore (meaning: it wasn't populating on their iPad). Instead of doing some due diligence or giving a consumer the benefit of the doubt, they'd made their decision: we're not taking this back! I literally had to walk all the way to the back of the store and grab the item which they still sell (pic attached) in order for them to even consider they were wrong. Oops! No "sorry about that", no "oh you're right, our fault!" Just a dull look on her face obviously disgruntled because I'm making her do "extra work." Really-- either be happy at your job OR just quit. Don't suffer others because of your lack of happiness. I had $5 left on my gift card which I gave to the customer behind me because I'm never coming back here again, I'll go out my way to go to Michael's. Awful job, Hobby Lobby.

I went in today to pick up an online order. When I arrived, the lady at the customer service desk…read morewas helping another customer, so I waited patiently for my turn for about 5-10 minutes. When she finished with him, the phone rang and she immediately answered it without even acknowledging me or saying "one moment," despite me standing right in front of her. I believe in-store customers should be acknowledged and assisted before phone calls. Thankfully, a cashier noticed I was waiting and stepped in to help. My pickup took less than 5 minutes. If she hadn't stepped in, I would have waited even longer. While I appreciate the cashier's help, the lack of acknowledgment at the service desk was frustrating and disappointing.

Friendly, polite help all-around! What the younger ones lacked in experience they made up for in…read moretenacity - asking the busier senior staff my questions and returning with answers! I watched an elderly woman with thick accent ask the checkout clerk for "dirt" and she got quick, polite full-service help without being passed-off to others; "You're planting flowers? I have just what you need!!" Lastly, I stopped to watch staff training on the knife-sharpening machine (photo below); I received a sweet "Welcome!" and a free knife sharpening on my next visit! This was a busy Saturday - and I'll go out of my way to visit again. Thanks all!

Beautiful plants at good prices. Staff is amazing. I can't believe I haven't been to this place…read moreuntil this year. I'll be going back.

5 stars for the variety of plant pots available here! The best selection of colors, styles, and…read moresizes I've seen out of any other nursery in Colorado. Or at least the ones I've been to. Less quantity of plants but still high quality of what's there. It's lush and pretty at Hilltop Gardens, albeit smaller than other places. I'm still glad I got to check this out and always love supporting local when I can.

Ralphie is the best ever & made our day to get us what we needed after having a bad experience else…read morewhere. Amazing personality & very equipped on speed & knowledge! - Rod & addy

knowledgeable and helpful staff, good selection of items in stock, and free delivery for the bigger…read moreitems that don't fit in my car