Queuing is the biggest issue in this newly refurbished branch…read more Wait times to see an advisor, a cashier or even to use the self-service tills are above average. The staff do try and make sure that people are in the right place but it does little to solve the fact that a lot of people use this branch. The advisors operate an open appointments system and you book in and wait your turn. The waiting area is acceptable and the branch is bright and clean. Privacy is not that great in branch. There are rooms for consultations but there are also open units which are visible and audible to other customers. It's luck as to where you end up. Staff are generally helpful, although, as with all banks and building societies there is the odd issue. Account opening and maintenance is, in general, hassle free though. Facilities for the disabled are more limited but the branch is fully accessible. New passbook machines have been introduced which allow certain passbook transactions to take place without a cashier - these should help queues as people get used to them but, at present, much help is still required!

I am amazed at how busy this bank is it clearly needs to be moved to a bigger premises but the…read morestaff are very friendly and do there best to help and make sure you don't have to Que up, worth checking out there savings account

A large branch of Lloyds TSB located close to the rear exit of St James's Park underground station,…read moreand the Green by New Scotland Yard. It has cash-points in Caxton Street and two inside near the Butler Place entrance. The interior is very spacious - a rarity these days - and there is a help desk for items like ordering cheque books and general account enquiries. Queues can develop when it's really busy, but it's generally a better bet than the branch near Victoria Station.

Visits to banks seem to be an necessary evil these days and, even if you're not struggling…read morefinancially, the trip to the bank can still be full of stress. This is certainly the case at Abbey Woking. The branch, situated in the Peacocks Centre is bright and well-lit. There's a cash machine on the outside of the bank and an internal lobby with a further two cash machines and a phone line to their telephone advisers. Unlike some banks the lobby is not accessible when the bank is shut. Recently the branch has undergone some cosmetic changes to offer a little more privacy to those talking to advisers because, with the exception of three small rooms, advice is given in the open in the area between the lobby and the customer service desks at the rear of the branch. Privacy was always poor. Now it has improved slightly but is still not great. There are 5 cahsier positions in the bank although if you find more than 2 manned you'll be lucky. This is one of my gripes as often there is quite a long queue. Although staff will sometimes line walk to see if anyone is just paying in a cheque it would be great if they could increase the cashier numbers at busy times - there always seem to be a lot of staff seemingly milling around. Staff at the counters are generally friendly but the same cannot be said of those who staff the front desk (incuding some of the management). They will try to fob you off at every opportunity. They are also unwilling to offer any flexibility for finance review meetings. The branch opens at 9am but the first meeting cannot be arranged until 10am because of staff meetings. They clearly don't want the custom that badly. In terms of selling to you, Abbey are not that bad - they're not perfect, but they're not bad. This really is a branch that's let down by poor management.

This bank is a very busy bank as its on a very busy road ie barking road.They have all there tills…read moreopen,but as its busy you do have to queue and that can be anythhing from 5 minutes to an hour. They also have a telephone service if you need to talk to someone about something regarding your existing account(lost pin) or wanting to get a new product ( morgage or loans). They also have a help desk that you can go and talk to one of the staff about anything to do with the bank. They are a friendly bunch of people who work there and are there to help.

I've used the cashpoint here many many times. The queue isn't normally too bad but obviously on…read morematch days you can expect to wait up to around 10 minutes the closer you get to kick off. There have been the odd occasion where one of the machines hasn't been working but like i said, its the odd occasion. If it's very busy there's a post office over the other side of barking road with a cashpoint inside.

This Natwest branch is located towards the Wesminster area of Victoria Street, so shouldn't be…read moreconfused with their Victoria branch towards the end of the street, which is close to the Railway and Underground Station. From the outside, the bank really does stand out, it is cool and beautiful with modern bricks. Inside and outside the store has a good amount of cash machines and newer ATM's where you can do most of your banking activities, and they also have a counter service too. The bank also has slight twists in the decor which are pretty cool and modern to emphasise the location in Westminster, London such as Big Ben engraded into the wall where some of the banking machines are. The staff didn't seem too friendly or welcoming, albeit this is common for London, it again is a shame to see. This is probably one of the bigger and better banks in Central London, compared to other banks nearby this is vastly superior of which does warrant a four-star rating.

This Branch is centrally located within a corner of Queensmere shopping centre. It has two ATM…read moremachines inside and 2 outside, with a fair number of help counters and assistants meaning it is of a fair size. Cues appear to be at standstill though, as most of the time only a few of the counters are open at any one time. There is a machine where one can thoroughly analyse account details and payment and print of a statement.

Barclays is right in the middle of the high street in the queensmere shopping centre…read more It is quite a big branch compared to the other barclays outside of the queensmere shopping centre. They have 4 cash machines, 2 outside and 2 inside as well as a machine for depositing money so you don't have to queue up for ages. Also which i find very helpful is the machine where you can print off account statements and check exactly when money went in and out of your account. This is very useful as a normal cash machine does not give you this information and it takes a while to queue up just to ask for a statement. I really like this branch of barclays and will continue to go there.

The advisor is nice and quick, ready for the next customer at all times unlike most banks I walk…read moreinto. The cash machine being situated on the corner is great because you can see just who is walking by on either side which for your own security measures is great. Haven't used it for more sit down purposes yet but for the brief check ins on the way to the train station, its situated well at the end of the Lewisham High Street.

This bank has recently been refurbished and looks good inside, has all the usual services that…read morebanks offer plus longer opening hours on a Thursday night if you can't make it during normal hours, staff seem pretty friendly at this branch but are extremely quick to pull the 'Till Closed' blind down bang on 5pm!, this is the only reason I give it 4 Stars.