This bank is a very busy bank as its on a very busy road ie barking road.They have all there tills open,but as its busy you do have to queue and that can be anythhing from 5 minutes to an hour.
They also have a telephone service if you need to talk to someone about something regarding your existing account(lost pin) or wanting to get a new product ( morgage or loans).
They also have a help desk that you can go and talk to one of the staff about anything to do with the bank.
They are a friendly bunch of people who work there and are there to help. read more