This is my loyal bank!!! Although I have been to several Natwest banks, this one is pretty good. Unlike others, this one is a good size - it is neither too big neither is it too small. The layout is excellent with the arrangement of offices on one side, the customer services desk next to the queuing area and then the tellers. Although it can be busy on some days, the staff are well trained and do their job quite efficiently. You never have to keep waiting for very long until someone comes along to help you. If you have queries that staff are able to handle questions and I am well pleased with the services of this bank. Keep it up!! read more