This is a lovely big, spacious branch. It's geared up to business banking and as such there are…read morealways plenty of staff around to help with queries. Although they give their address as Ten Pound Walk, it's actually on Heavens Way, which is just off to the left, and then into one of the little cul-de-sacs - took me quite a while to find it the first time. Loads of parking outside. Really handy, close to town but so much calmer. Staff are really friendly and unlike town branches seem much less hurried. Check the opening hours before you go though - I'm not sure, but think they may shut a bit earlier than many banks.

I'd just popped in to open a TSB Classic Plus account (5% interest on up to£2,000! - with £500 per…read moremonth) after making some changes to my Lloyds account and was blown away by the differences between the two branches nearby to each other. Much larger and airier than the nearby Lloyds Branch, and as many staff as there were customers. I wouldn't pick accounts based on In-Branch service anyway, but in judging them on this, I was incredibly impressed, especially in contrast to my earlier experience.

Worst bank ever! It's apparently not easy to open a bank account in UK but they are at least…read morefriendly and advise you what you need. (Barclays bank, Lloyd Bank etc). I was referred to TSB by a friend and I had the right documents with me, the customer service person that I was assigned to was unprofessional and very slow, kept repeating the questions and the purpose of why I need a bank account etc. But it was still running smoothly. I am a European Citizen, however as soon as he found out I was born in the middle east the questioning came out! I was being interrogated and it looked more like a CIA interview. He said he needs to ask me more questions (due to sanctions in the motherland) and I will have my answer in a few days if I got approved to this crap bank. He kept repeating the same questions over and over and if I were taking/transferring money from the Middle East etc. I had enough and asked to talk to the supervisor, still no customer service there and she said the same thing. I told them to withdrawal my application and left to another bank, which helped me right away and got my new account! No extra questions asked!!!!! Racist worker, crappy customer service, ugly depressing premises. I am used to US customer service and I must say this had been the worst customer experience in UK so far.

This branch of Santander is one of the many banks I visited during my time in London, it is a nice,…read moremodern store and a pretty average of size, right next to Green Park Underground, it is also next to M&S Simply Food and Metro, a rival bank on Piccadilly, London. The store is modern and had a decent number of machines for basic banking, such as withdrawing and paying in cash/cheques and more. The bank had a nice, modern feel to it, and it is probably one of my favourite Santander branches in the city, with Santander branches tending to be a little dull, old-fashioned and uninspiring, this branch in most cases was different. Opening hours (AGAIN) are a big flaw for this bank, it is something I've found common in London to a degree that the branch is only open 9-5 on weekends, again opening an hour later on Wednesday's. It's like living in a foreign land, being 2 hours on the train up north in Manchester, I'm used to banks being open all day Saturday too with the occasional Sunday opening (Lloyds Bank and TSB on Market Street, Manchester), and find it ridiculous that yet again this is another bank which works the old-fashioned, generic hours which really don't suit 2019. Put that in comparison, Metro Bank which is next store is open 8-8 (TWELVE HOURS!) during the week, closing at 6 on Saturday's, and opening at Sunday Trading Hours on Sunday (11-5) 3* - pretty modern bank, average sized in a good location but let down by opening hours and other minor factors.

Currency exchange store across from Earl's Court tube station. The location is convenient, but…read morecharges a 9.5% service charge plus a £2.99 handling fee, which makes for a terrible exchange rate.

I went in here to open an account with all of the documents that I would require, which I found…read morelisted online. I spoke with the attendant and she told me that I had all of the correct documents except that one needed to be in color (although the requirement Ol for a color copy is unique to this bank as I opened an account without a color copy at another bank). I asked if I could use the bank's computer to print out a color copy and she said no. She told me to go find a public library to use. I left and walked 5 minutes to another bank where they immediately set up an account.

Lovely helpful people in a big branch of Natwest designed to meet all my financial needs (and i am…read morevery financially needy). They were exceedingly patient with me when i was trying to transfer some money abroad. And, they gave me a Natwest branded piggy bank! Now you're all jealous hey?

This Eurochange has a Barclays cashpoint. You can avoid the whole "are you standing behind me to…read morerob my arse." feeling because you enclosed. I have also changed money here, there is usually no que and the rates are decent for Oxford street. I used to actually prefer to come here than go to the bank or use a hole in the wall. If you are on Oxford street seeing this review through your Blackberry, come here to get some money out. No charge on the cash point.

Possibly due to the fact that it is situated in quite a small space, this particular branch can be…read moreparticularly busy. It is very rare that you don't have to line up for a few minutes when you visit a bank, and this is no exception. There I not a great deal you can say about banks. The service is not particularly warm, and except for the really nice man who helped me set up my account, there is nothing worth noting in that department. I guess the best advice I can give is to not go at lunch time, and also to get there by the early closing time of 4.30pm.