Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

Very knowledgeable, informative, and willing to listen to your needs for repairs. Super nice and…read morehelped me load my bike. Ive been to other Bike Shops, this one is the Best!

Insanely great ebike store!!!! Cannot say enough good things about them. The quality of the…read morerepairs, customer service and prices are better than anywhere else. Max is the best!!

A group of us drove from Sun City to Queen's Creek; which is a long drive. Once there we were told…read morethe train was not running due to high winds. Not anywhere online did it mention that high winds would be a factor. We took the class (you have to pay for) and was really just a sellathon. The food lines were out the door so we didn't get to eat. All in all it was a total disappointment.

I originally went for a tour of the olive mill and that was amazing. Our tour guide Wolfgang was so…read moreknowledgeable and answered all of our questions. When we were done and looking through the store he would help talk through the different flavors and types of oils they carry/make. The food is delicious I had a canoli and a bite of pizza and I'd absolutely go back to try other things. They have a full bar. They were very busy as it was the last day for the sangria social and the day before Mother's Day but the outdoor seating is pretty vast and the musician was wonderul to listen to. I would highly recommend for a day date, time with friends or just a fun activity!

Amazing super fun take on escape rooms! I have never heard of something like this and Charlie our…read moreguide was super funny and amazing with me and my girlfriend! Overall would go again and recommend to anyone!

My group had so much fun driving through Old Town Scottsdale and solving puzzles. Our driver was…read morefun and helped us along the way. It was a great way to see Arizona and be off our phones.

Our experience was extraordinary!!! We were a group of 21 traveling from Phx to the Grand Canyon…read morewith stops along the way to visit Arcosanti and Sedona. We were on a tight schedule and Oumer, our driver, was focused on getting to each and every stop safely and on time despite unpaved roads and traffic accidents and brush fires. He was amazing....safe and focused! That was day one. He returned to the Grand Canyon Railroad Hotel two days later to bring us back to Phoenix with a Stop at Montezumas Castle and lunch at Babes Cafe. I could go on and on but if you ever have the chance request Oumer as your driver.

Blasian did an absolutely phenomenal job handling all transportation for my client's destination…read morewedding in Scottsdale. Their communication was amazing and they were on time (always early actually). Thank you so much for providing a 10/10 experience!

Went on a Bisbee trip which included a museum tour, lunch and mine tour. It was very informative,…read morethe timing of tours was excellent, The tour was well organized and gave us a full day of exploring. I highly recommend.

Mom and I recently toured the Tucson area with Jeff! Had such a wonderful day! Jeff was not only…read moreinformative but such a great host! Can't wait for the next adventure!

Mark L was an excellent tour guide and showed us an incredible day. perfect schedule, plenty of…read moresnacks and stops to use the facilities! and more beautiful sights than we could imagine in one day. highly recommend!!!!

Why not give a five star rating as an employee for a company that has been great working for!?…read moreThese guys have really helped me establish a decent life here in Southern Arizona and as a guide, they do their best to keep me busy. These guys have been one of the best tour companies that I have had the pleasure working with during my 23 year career as an Interpreter and Southwestern Cultural Enthusiast. Thank you, Detours!

Dunn Transportation provided a coach bus to transport wedding guests from the hotel to the venue,…read moreand they were awesome! They were professional, punctual, and safe drivers. 10/10 recommend!

They operate The Scottsdale Trolley and today the driver was going all "United" on everyone…read more Yelling, Screaming and Kicking Everyone off The Trolley, refusing new passenger incoherently. She had Picked up THE BUS 2 miles to the south at Mckellipps, Yelling incoherently the entire way about being late and once she hit Thomas Rd 1 mile south of the library where I wanted to go. I was the last to jump off. I called it in and The operator seemed to already be dialed in to the mayhem. I was the last off and she hit the curb heading east and off route. Over the side walk and actually cracked the curb as the wheels peeled out on to Thomas Road. YOU CANT ALWAYS HIRE SANE BUT DUNN SHOULD HAVE DONE BETTER THEN THIS WACK DRIVER. The city of Scottsdale and 911 was also informed.

! Dann is the man! Thank you so much for building a new bike for our son. We appreciate you so…read moremuch. He loves it. We went in with a broken Walmart bike, and found that it would probably cost more to fix than the bike is worth. So, we decided to invest in a new, high quality bike from San Tan Bikes for our 8 year old son. Dann is very knowledgeable and personable. Highly recommended if you are looking for repairs or a new bike.

Dann set me up with a sick hardtail mtb the other day, and I couldn't be more stoked on my…read morepurchase. Staff was super helpful and patient. Sending all my boys here when they decide to join me on the trails!