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    Santa Fe Propane

    2.0 (4 reviews)

    Services - Santa Fe Propane

    Propane

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    Roberts Market Place

    Roberts Market Place

    (38 reviews)

    Disappointing and Unprofessional Customer Interaction…read more I stopped at this Roberts gas station to purchase a soda and a snack--something I've done many times before, as I am a regular customer. Unfortunately, this visit was a very negative experience due to the behavior of the cashier. When I approached the counter, I greeted the cashier, but received no response. As I was paying with my card, she began giving rapid, commanding instructions while I was already in the process of using the terminal. This became confusing rather than helpful. I calmly told her, "I'm sorry, I can do this--you're just confusing me." After that, the interaction noticeably changed. The cashier became silent and visibly upset. When the payment terminal had issues and needed to be reset--a situation outside of my control--she appeared to blame me and became increasingly irritated. Once the transaction was completed, I asked politely, "Did I do something wrong?" Her response was completely unacceptable. She told me that I was rude, said she "didn't need this," and then told me to "get out." I want to be very clear: I did not raise my voice, insult her, or behave disrespectfully. I am an older customer, and the confusion came from being spoken to abruptly while already following the payment process. That does not justify being spoken to harshly or being told to leave the store. What was especially disappointing is that I frequent this location. The only difference this day was my appearance--I was unshaven and dressed casually. Whether that played a role or not, no customer should ever be treated this way. I expect better professionalism, courtesy, and respect from a business I regularly support.

    Last week I bought six bottles of beer in Robert's Market Place and…read moreas I was walking out I dropped the package on the floor and they all broke. A young man began sweeping up the mess while I got another six bottles. At the register I handed the clerk my credit card when the manager came up and said, "No, here's your card back. You already paid for what you wanted and I want you to get it. We appreciate your shopping with us. Thank you." I left the store with far more than the six bottles I had wanted. Far far more. Thank you Roberts Market Place. Charlie Mitchell

    Santa Fe Propane - propane - Updated May 2026

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