We have a fireplace insert, so I emailed asking if they could accommodate "not longer than 16" logs. This was after hours, but within an hour, I received an email back from Mike saying that would not be a problem but just note it in the order.
I did just that when ordering the next morning. Within minutes I had a text from Mike coordinating a delivery day & time. Within 3 hours, the wood had been delivered and Mike used his wheelbarrow to carry the wood from his truck to our front porch and stacked it all neatly. I offered to help, but he said it was not necessary (so I went back to work in my home office).
I have ordered firewood before, this was the best service I have had. I will order from Mike going forward and encourage you to do so too. read more