I have to tell you, that working with Tammy at Geico was a pleasure, her people skills are excellent, her patience is refreshing, her knowledge of the product is outstanding and her kindness is appreciated. When I called to get quotes from Tammy for car insurance, she took her time with me, she suggested what type of coverage I should get for my two cars and she explained everything to where I can understand the policies easier. She stayed well after closing, which is unheard of these days. It must have been an hour after hours until we were done, and she made sure I was covered the next day for my two cars. I can't say enough about Tammy her service was above and beyond the call of duty. I highly recommend her to anyone shopping for car insurance. Even if you get a cheaper quote other places doesn't mean you're getting an excellent product. I feel comfortable knowing that Tammy is there whenever I need help with anything that has to do with my policy. I would give her 10 Stars if available. But for now I'll give her the highest possible score, definitely, most definitely a five-star rating for Tammy at Geico. J. Nazzal read more

TLDR: Wonderful , fast and quick service by Tammy ( Tamatha Arbogast-Nix) . Attention to detail and quick pivoting when running into hurdles. Highly recommended. Long version: Tammy was pleasant, non pressuring, and gave personal recommendation to help me understand what kind of coverage I should take. She was quick both on phone as well as email. Processed my new policy in just couple of hours. She took time to review what discounts I could qualify for. She ran into hurdles while issuing my policy after our call, so quickly reached out to me over email with options. Now this is what customer service which is honestly lacking in general market, given you have to take insurance, no matter what. Will highly recommend Tammy. read more

I called today and spoke with Tammy to see if I could get a better rate than I was paying with a competitor. I have 16 year old triplet boys who all just received their driver's licenses. So I knew our insurance rate would increase significantly but Tammy spent over an hour on the phone with me confirming any possible discounts and changes to my policy that could lower my rates. Any little bit counts these days for sure. Geico's rates beat any of the other companies I checked and I was so impressed with the professional, patient and thorough service I received from Tammy. Would highly recommend giving them a call. read more

I'be been particularily impressed by Ana, working as agent for Sang's bureau. My situation looked impossible at first but Ana made it so easy. Actually, she probably also makes America great again. Furthermore, which is not usual, she played a vital role in defending me against the underwriting dpt which became a bit picky. I would definitely recommend Ana in any situation requiring empathy, professionalism up to a substancial follow up, and a wide insurance knowledge. Thank you Ana for helping us realizing our dream read more

Ana Flores Hernandez is a dedicated and, highly competent Geico agent. It was a pleasure to work with her on a homeowners policy that encountered some difficulty from a previous insurance company that I was replacing with Geico. Once we cleared the "difficulties" things moved very quick and, I have a new Geico policy that I'm very happy with. I highly recommend Ana to help you with any of your insurance needs. Grant W. Schleiger read more

We've been working with Jeffery Mayes. This is our first car and he's been great in explaining all the terms and conditions of the plan. He's really prompt with his responses too. It feels like real personal customer service, which is making us confident about our decision to go with Geico. Good customer service is hard to come by these days, so I thought I'd add a shout out when it comes in unexpected places. read more

I've been with AAA for quite awhile but decided to start shopping around once they raised prices. Jeffrey Mayes was fantastic in making himself available and walking me through the coverage, and I immediately decided to make the switch. Jeffrey was very patient and engaging, and I really appreciated having him introduce me to Geico. I expect that I'll be a longtime customer. Highly recommend! read more

I recently worked with Frank Chavez of the Pleasanton Geico office on getting a new auto policy. He was a pleasure to work with: knowledgeable, clear and patient with all my questions. He made the transaction very easy and also made himself readily available for any changes I needed to make. I've also had good experience working with Geico in the past. read more

Frank Chavez was great a getting me a renter's insurance quote over the phone. Frank was very customer-oriented and provided me with helpful answers to my questions with patience. I asked several questions and he took the time to answer them in a polite, helpful manner. Great job, Frank Chavez for a great customer experience. read more

Frank Chavez was truly refreshing to work with. His genuine focus to understand my needs were impressive. He then applied his wealth of industry knowledge to develop working solutions. The entire was focused on the customer needs and not once did he put pressure to make a decision on what they sold. Super professional. read more

I got wonderful experience with Ana Flores Hernandez. she gave me a great deal and price for my first home owners insurance and very expert cause everything processed very fast and completed by only one day. I would recommend Ana to contact to get better service and experience. read more

I had a call back the next day after my email inquiry and it took about 15 min over the phone to set up my policy. Frank was super easy to work with and very knowledgeable. A seamless and efficient experience. Really appreciated Frank's professionalism and overall expertise. read more

Great experience with Tammy Arbogast-Nix. She reviewed our policy and made sure that we got the appropriate coverage and protection. Most importantly she saved us some money on our existing plan. Very pleasant call and looking forward to doing business with her again. read more

We are very impressed by Jeffery Mayer's professional help on our auto insurance. He is patient and passionate; providing us information and giving us time and space to make our decision. We feel lucky that we have been helped by Jeff. It is a very enjoyable experience. read more

The agent named frank was very helpful and overall had great customer service skills. Any question I had in regards to my new policy he went above and beyond to answer thoroughly. I highly recommend him and the pleasanton office for any help in regards to a new policy. read more

Geico agent Jeffrey Mayes @ this office was patient with me ( as first time client ) and no pressure, thorough and efficient ( followed up on my online quote requests via email & voice mail message within an hour ) . Overall, a pleasant experience. read more

Jeffrey did great. He didn't sound like a kiss ass. He spoke to me as a man. He was proficient, respectful, professional. I enjoyed dealing with him. I am buying a house and another vehicle in about 4-6 months. I'll call Jeff. read more

I am looking for an affordable premiums and I called the local Geico, Jeffrey is very helpful in giving me all the options. Now I am insured with my auto & home with Geico. I am hoping they will deliver always good customer service. read more

This staff is very helpful and patience to answer my questions. It's my first time getting insurance and they are taking their time to answer my questions and explain everything clearly to me. Very nice experience. read more