Hi This is my fourth or fifth time using this company the…read moreowner is very responsive and very professional and gets back to me ASAP. I definitely recommend Ana she is wonderful very and hard working. Ana was easy to communicate what I need to get done. She also went above and beyond.

We chose Head of Household based on the yelp reviews and ratings…read more We needed to have our vacation home cleaned after having a tenant for five weeks. When the family moved out, we had the house prepped for professional cleaning by emptying the refrigerator, emptying all the trashcans and replacing the liners, sweeping the floors, and cleaning the toilets. We also washed and put away all the dirty dishes, sheets and towels. When hiring Head of Household, we asked that our home be made "hotel clean", with special attention be given to the floors and bathrooms, that the interior of the refrigerator be wiped down, beds made, and that the cobwebs be removed from the staircase. We needed our vacation home to really sparkle as we depend on positive reviews and know that high-end vacationers value cleanliness. Laurie Bishop is the owner. She returned my call promptly, even though she was out of town. She promised to get our vacation home "hotel clean" and assigned a crew to clean the home within a few days. We were very optimistic that we had found a great cleaning service for our vacation home. When the cleaning team arrived, there was a question about the address and we received a call. After answering her question, we reminded the employee that we wanted special attention to the floors. We checked on the home a few days later. We found the beds were perfectly made. The carpeted bedrooms had vacuum lines on them. These areas were the only part of the service that we were satisfied with. The hard floors, however, appeared dirty. We took a "Swiffer" mop and wet liner and began lightly wiping the tile and wood floors throughout the house. We went through eight liners, and each was dirty, meaning that none of the hard floors in the house were cleaned. Also, none of the area rugs were vacuumed and neither were the stairs. We wiped one of the bathtubs with a tissue and found it to be dirty. We discovered that all of the bathrooms were poorly cleaned. The refrigerator interior had not been wiped clean. There was dried red sauce left behind on the kitchen counter. The oven face had not been cleaned, nor had the cabinet doors, several of which were dirty. The cobwebs remained in the staircase. We called Laurie and she came out right away to discuss the work. She admitted that the work was poor and that the floors had not been cleaned. She coached us on how to remove the cobwebs ourselves. She offered to refund our money or send the same cleaning crew to come back out on Sunday. Strangely, while admitting that our vacation home was not "hotel clean" and they didn't do what they were supposed to, she defending the cleaning crew by saying that their other clients never complained about their work. We didn't feel comfortable with having the same cleaning crew return. We also didn't want a full refund, so we allowed a $30 discount. Laurie, the owner, was pleasant to work with, but the standards of the actual cleaning service are far below what we can accept for our vacation home.

Blanca and her team have been cleaning our house for about a year…read more They are very enjoyable to be around. They are very happy doing their job. We like them to come to our home. They come twice a month and when they leave our home has been cleaned very well. Always on time which is important to us. We can highly recommend them.

Professional, affordable, and a job very well done! They brought all the supplies to clean every…read moresurface and worked thoroughly and efficiently throughout the house. She was able to accommodate my schedule and come to clean my elderly dad's house when I needed them. I highly recommend her services!

Romelia and her team are very thorough and did a great job deep-cleaning our condo, which had been…read moreleft a mess after a group of college kids moved out. The fridge, sink, and bathrooms look like new. Her price is also reasonable. She does regular house cleaning too. We definitely will use Romelia House Cleaning Service again.

I recently moved to Fallbrook and the first cleaner I tried didn't live up to the great job my…read moreformer house cleaner had done at my old place. I was wondering if that was a fluke. Then I found Romelia, and she came through! Thorough, reasonable, and efficient! Highly recommend!

Sylvia was super flexible on scheduling for a move out clean. She was great! Her price is…read morereasonable so I left a really big tip. I came back after she was done, and I could not believe how clean this house was! She got into every nook and cranny, clean every window, and got dusted out from who knows where. I had forgot to ask her to clean inside of the refrigerator, but she already knew and took care of it. In my new place, I plan to use her ongoing and hope she remains as part of the family from here on out! I think the secret is out that she's amazing at cleaning and hope she remains willing to continue helping me out

BF was putting his house up for sale and we were exhausted from moving , so i began to look into…read morecleaning companies to get the whole house sparkling clean. Called several cleaning companies and they kept adding charges, this is extra, that is extra, more for this more for that, geez, the price kept climbing to the point I began to think we would have to refinance the property just to pay to get it cleaned. I then called Sylvia and am SO GLAD I DID. Sylyvia gave me a flat rate for cleaning the whole place, including inside and outside of the windows. She brought her own tools and products and worked feverishly to get the whole place clean. It was a hot, miserable day, but she kept chuggin' on until until the whole house looked fantastic. Price was $300 and well worth the price we paid.

Calvin showed up within 2 days of my call and had the gutters cleaned and cleaned up all of the…read moremess within 2 hours. Great service and a hard worker! I'll be calling Calvin for all services he offers going forward.

Absolutely amazing service, the owner Nate is beyond stellar. I would highly recommend this…read morecompany to anyone in need of a house cleaning. Best cleaning experience I have ever had, clients for life now.

I can't express enough how wonderful this team was. Carmen and her team were professional and payed…read moreclose attention to detail. They used non toxic supplies. Our house has never been so clean. We tried other cleaners but they always missed spots and never felt like they cared. The South Cal team cares and we trust them in our home.

Right from my first conversation with Carmen I knew she was professional and capable of doing my…read moremove out cleaning. She and another team member took great care and did the ceiling fan and made the window blinds look brand new. You can count on her she is reliable and on time. Great customer service skills . I needed a receipt for my Land lady which she provided.She gave me such a great price. The value and quality are exceptional. Give them a call you will not be disappointed thanks Carmen.

Claudia was a little later than expected and didn't seem to speak fluent English so communication…read morewas a little bit hard. She also didn't have Soft Scrub - only Comet which is a little harsh on surfaces (in my opinion). Given the above, she did an AMAZING job in doing my move-in cleaning. She did a fantastic job on the sticky shelves and drawers that the previous owner's shelf 'stuff' had left. She did all the baseboards and windows. She cleaned the fridge and bathroom and really - everything was just wonderful. She gave me a spread of cost, we agreed on the lower and I ended up giving her the higher amount because she did such a good job. I just found this review in my drafts! So sorry Claudia!

Scheduled a cleaning…read more Was given a 7-8 AM arrival time. Cleaner never showed up. No communication or explanation prior to cancelation of appointment. I canceled at 8:07, not 8:01 as claimed by the business owner. Afterwards, was informed that there was a scheduling conflict and they were running late. I hope this situation was a good learning experience for them. Arrive when you say you are going to arrive and be communicative with your customers. After reading the unfortunate response from ownership, their unprofessional behavior and refusal to accept responsibility for mistakes forces me to advise against hiring this company for your home cleaning needs.

Can't say enough about this cleaning crew. My bathroom was honestly pretty dirty--it's only mine,…read moreno one else uses it, but I definitely slacked on keeping up with it. With everything being black, it shows everything fast. These ladies came in super friendly, humble, and affordable--and they did an amazing job. My bathroom is finally clean again after a month (not proud of that lol), but damn it feels good and looks even better. Thank you ladies! Strongly recommend this crew.

Service was amazing 5 star and beyond They went above and…read morebeyond on time Did a great job