I would avoid this place like the plague. Desk staff are beyond rude. My child was scolded twice before we even had the chance to be checked in because he was looking at the displays while waiting. Literally, just looking. There was no one else there so the fact we weren't even acknowledged when we walked in should have been the first red flag - not even a hello. Staff don't wear name tags, and we only knew who was a staff/volunteer when some late middle aged woman, who has no place in customer service let alone around children, decided to only acknowledge us to snap at my child. I asked her to not yell at my son and she went on some rant about how there are rules to be followed and if he can't follow the rules we don't need to be there. I said how we were waiting to be checked in and he was just looking as no one acknowledged us. So, if you want to patronize a place where staff yell at children who are eager to learn and insult the only paying portion of the party (parents) then check this place out. Otherwise, I highly suggest you save yourself the trouble and do literally anything else. Honestly, letting your child throw sticks in the water at shoreline park would be more fulfilling. TBH, the setup for a children's museum is fundamentally odd. Having to follow a set tour instead of allowing for free play and natural exploration goes against best practices in learning theory. We tried to give it a shot, but their own staff are it's worst enemies. And to the lady at the front desk, I truly hope you were just having some bad day and you don't generally live your life in such a bitter, rude, condescending fashion. You "work" at a children's museum, lighten up. read more
