Castle Noel, came on a recommendation from a fellow Ohioan at Cleveland Zoo back in December 2022. After hearing about Castle Noel, and being someone with being a December birthday, Christmas, love of Christmas movies this was a must. The tour itself was 2 hours, the tour guides on my date August 31, 2025: last tour of the day 2pm, were informative, interactive, and made me feel like I was in Christmas heaven. The tour in my opinion is geared toward for kids 6 and up, and everyone else after that. All of our tour guides, hilighted there areas well. If you ever find you have to reschedule your tour, the staff are more then eager to help with that. Check in through the black doors, at gift shop ; be sure to browse and take home a piece of christmas or other souvenir. Everything about the tour epic, loved it all from Santa squeeze, to Grand Ball room to room with all the toys, restoration room, the slide from Christmas Story, Lord & Taylor clock at the start of the tour, all the Christmas windows. Look forward to returning and seeing all the new additions in future. Cheers to 10 years !! read more

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Stop everything and take the tour here! It's 100% worth every penny. My friend and I purchased tickets for a Friday mid-morning tour not knowing exactly what to expect and were more than pleasantly surprised. The tour lasted about 2 hours, was very informative, and contained a lot of vintage memorabilia, donated items, restored items, friendly faces, and tunes to put you right in the holiday spirit. I thought the gift shop lacked a little, but it really just helps to put the focus on the tour/museum aspect of the building. read more

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We ate in the new starlight room. Our burgers were fantastic. The food was really warm, and the fries were so so so so good. Just a heads up, you are eating out of cardboard, takeout boxes, which doesn't bother me because the food was so good... But I think it's worth mentioning. The burgers were around 20 Ish dollars so on the high end, but again we are kind of paying for the experience. It just made me smile being there. We were there about three days after they opened, so the whole experience was still pretty brand new. read more

Second time here and I loved it!!!! It is so much fun and entertaining going to future and holiday cheerful memories with decorations and holiday movies. I really appreciate the hard work from Mark the creator but his staff works hard. Check it out I want you to go so will not share all my experiences. read more

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Best part was the Christmas Story slide at the end! Did not expect it to be a 3 hour guided tour through each little cramped room and be explained the minutia details about every random 80s Christmas movie HA! The spinning throw up tunnel at the beginning didn't help! Haha Love the commitment to the season but would have been nice to see a single Nativity scene! Merry Christmas cousin Eddie! read more

Castle Noel - Cousin Eddies ride! - Museums Near Me - Medina, Ohio

Had a family dinner tonight at Castle Noel at the Starlight room. Great atmosphere, great food and a great place to visit . It was a memorable time. read more

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Delightful and well worth the money. The skill and imagination that went into the exhibits were extodinary. Kudos to the artists. read more

Our first time and we loved it. It is a lot of walking and standing. It was a bit long for our 5 year old. I would recommend 6 years old and up. Tons of fun stuff inside with amazing displays. read more

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What a great experience! Dana and Mark were so gracious and the exhibits and tour were so well done it's impossible to describe the amount of work and effort that went into each display. Brava! Bravo! I will definitely be back. ACS Steve read more

This is a big, very decorated Christmas museum tour. It takes about 2 hours. In my opinion, it's not for very young children, they might get bored with all of the talking. You get passed off to a different tour guide for every leg of the tour. It was meaningful to hear the story of the owner of Castle Noel, and why Christmas means so much to him. It was a secular take on Christmas (no religious overtones at all) which is fine, just know it's a lot of Christmas movie references and a lot of absolutely beautiful department store Christmas displays, as well as nostalgia. If that sounds good, you will love going on this tour! read more

Castle Noel - The tour guides are very enthusiastic! - Museums Near Me - Medina, Ohio

If you have kids, or even if you don't, this place is a must visit if you love Christmas and Christmas movies. Being the largest indoor Christmas attraction in the US, there is something that will bring everyone back to their childhood Christmas memories as it relates to Christmas movies and games. The tour guides are all entertaining and informative, the short clips throughout are funny, and the attractions are like nothing I've ever seen. I particularly enjoyed all of the Christmas story memorabilia, as well as the Grinch and Elf, and I loved the game room which had all of the games I remember from being child. Absolute must visit! read more

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This exceeded my expectations! I have seen advertisements for years but wasn't sure they would have enough stuff. From movie memorabilia to interactive activities to storefronts from NYC this was a great way to spend 2 hours. We had kids ranging from 7 to 12 with us and they loved it. We went in early November and it put me in the Christmas spirit. We bought tickets ahead of time and there are tour guides on the tour. Parking lot nearby but probably fills up when busy. It is in the downtown area so we walked to a nearby restaurant after. There is also an indoor putt putt place next door but we didn't have time for that. Planning another trip back next year! read more

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It was a enlightened experience. Brought back a lot of childhood memories, had a great tour director. read more

Castle Noel - Bakery - Museums Near Me - Medina, Ohio

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We enjoyed the tour very much in October with two under two it was less stressful and more informative! worth it !

Okay, let's just say that when my wife first said "let's go to Castle Noel" my response was "okay" but internally, I was saying to myself "what did you get yourself into? You should have said no!" A week after Christmas, here we are! Right off Medina square, the place doesn't look "much" outside but once we got in, Christmas hits you right in the face! The tour is 100% guided, imagine being in a museum and they walk you to each section with a narrative and back-story. They do a good job mixing up the guides, video vs guide narration and the different props and animation. We came with our 3 kids (6yr old, 8yr old and 11yr old). They said they enjoyed it, but I believe some of the material and references were beyond them. In our tour, there were 2 other kids that were younger than ours, it was easy to tell that it wasn't for them! The tour lasted about 1.5 hours for us, we didn't linger around, but we also didn't rush. I would allot at least 2 hours. Definitely not what I expected, very well-done and you can tell the people who put it on have a true passion for preserving the details and integrity of the material. This will be a yearly tradition for us, but we'll make sure to plan on visiting on another day than Sunday. Medina seems to have a lot to offer, or at least walk the square and check-out the stores around there. read more

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This is an amazing place for Christmas lovers and movie buffs. My son (8) and myself went today and enjoyed every minute of it. The tour guide and owners are amazing. So many cool displays and interactive things, so fun!! read more

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This place is a Christmas lovers dream!!! So many props from a lot of popular Christmas movies, and at the end you can meet Santa and actually go down the slide from A Christmas Story. Let me tell you, the ultimate big kid experience! I was in pure heaven! Didn't want to leave! If you're ever in the area, even if not...make a point to come just for this. So would not be disappointed!! read more

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The displays are beautiful and the information is amazing to learn about . But don't take your children here unless they're above the age of 5 . Got told my stroller wouldn't fit because "it would take up the room of two people" by the lady at the front (mind you a jogger stroller isn't a big one). I already have back problems and loved my back hurts this morning from having to carry around a toddler who had his accommodations in place . I considered going to the hospital when I woke up and couldn't move . This place markets as if they want children there but they don't care . They want money and money only. There was more than enough room for my stroller in the entire place . I'll be calling the ADA this morning as well as you claim my stroller takes up the room of two people I am very curious to what you would say to those in a wheelchair . Only care about money . Christmas spirit is killed by your staff. Please market for the older groups because your accommodations for children are a joke . Watched a lady struggle up a set of stairs who should've been offered an elevator but was told it wasn't working . Again wish this experience was better but i'm really glad we paid for group tickets for me to wake up this morning in physical pain due to this company's negligence. read more

Castle Noel - Could've definitely fit a stroller in here - Museums Near Me - Medina, Ohio

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This looks like a very charming and magical experience but in my opinion, it is best to make a reservation a year in advance. I have been trying to see this exhibit for two years now and every season it is completely sold out even though it is open from 10 in the morning until about 8 o'clock at night and they do tours about every 20 minutes or so. it is constantly sold out with no weekend availability. This may be due to the fact that they will do private tours for groups for about 400 bucks which likely takes up a lot of their open tour spaces cell, I would get your all of your family, friends and coworkers together and try to do a group tour for several hundred dollars because in my experience, if you try to buy a couple of tickets, you'll be very disappointed. Such a shame that they can't just have this as a walking museum like any other museum but it sounds like it's a tour so they must be leading people through in small groups or something. Very unfortunate. We've given up we're not going to try this again in the future. read more

What a great way to share your passion/hobby with the public. Beautiful prior Saks, Lord & Taylor and Bloomingdales windows of the past. Don't forget to bring your cousin Eddy hat for a photo in front of the RV. You would certainly enjoy this venue year round. read more

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This was our second time back after a 4 year gap in visiting family in Cleveland. We come from Portland, Oregon and we have nothing like this over here. It's incredible that Mr. Klaus has collected so much! And not only that, he's preserving pieces that would otherwise be filling landfills and we'd miss out on their beauty and history. You can tell he's very passionate about what he does - heck, he was even there painting Frosty and getting a new Christmas With The Kranks display prepped and took time to greet all of us. His staff heartily greeted us; took time to find out our names and where we were from. Granted there was only 4 of us on the tour, but they treated it like it was a crammed full tour! I would have liked more time allowed in the respective rooms; it felt a little rushed and my hubs and I are HUGE Christmas and prop fans (we average 60+ Christmas movies every year between Nov-Jan) so I'd have loved the opportunity to take in the displays more but I can't complain too much! Always memorable! So much to see! And don't skip on the slide, it's a blast! read more

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I have serious reservations as to whether everything they are pawning off is real. The suit from Elf they have behind a pain of glass and all of the tourist take photos with is so very obviously not the one from the movie. The slide from from "A Christmas Story" from the Higbees looks very different from the movie. read more

I went here and it was only 1.5 hours in and I was ready to get out of there, I do not recommend bringing kids here, 1 star

If you like Christmas and have never been there, it is highly recommended. Huge display with lots of pieces from many movies. Tour was almost 2 hours to get through. read more

This is an absolute must for Christmas! An incredible experience and love all the history they share. It can be a little pricey going with your whole family but I believe it's worth while!! read more

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This is a WONDERFUL experience, however NOT for children in strollers!! I think older kids will do well here but it is MAGICAL for adults read more

Merry Christmas and Happy Holidays to you and everyone reading! This place is so fun!! Anything Hollywood Christmas movie related can be seen here. You start off with a fun little video from Mark, the owner, who really embodies the Santa appearance. Then you quickly head outside to see some giant sculptures and the RV used by Cousin Eddy in Christmas Vacation. Then it is into a hall of photos that couldn't be done justice. You would need hundreds of individual photos. Actors & actresses, musicians, athletes and politicians capturing them in the holiday spirit. I have been here before and seen much of the fun stuff, but in the holiday spirit, you just have to. Each guide was very fun and informative on the props and the history behind them. It was a fun experience to go again. A youtuber was in my group and taking folks on a fun journey for a video to come later. The group interacting with one another while singing some holiday tunes or also quoting from a particular movie. I will finish by saying, the polar vortex hallway, might be difficult for folks with vertigo (fun way to find out a few years ago!). They do warn you. Me being young and invincible, thought I could. Oh well, enough about me, I wouldn't mind going back again. Maybe even doing the mini golf. Fun spot. Totally recommend!! read more

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Loved the castle Noel experience. This is essentially a museum of significant Christmas/holiday, memorabilia, ranging from movies to store displays. Make sure you make an appointment ahead of time, because it is packed around the holidays. I would expect to spend a few hours there. It is a guided tour. There is parking available to the side and on the street There is a gift shop available on site as well. My only critique is that the displays generally don't change much from year to year. They do get in a few new pieces for displays, but if you are going yearly-- there may be repeat experiences. read more

My first time at Castle Noel, it's like a Christmas museum with a tour guide. This place is a Christmas must! So much to see and it definitely puts you in a Merry Christmas mood! They have the most beautiful window displays, they have collected and is full of Christmas magic and fun. At the end of the tour you can get your pictures taken with Santa and go down the big red slide like in the Christmas story! They have a gift shop with lots of unique Christmas items and treats. I really enjoyed this place so much fun! Definitely check this place out for the holidays. read more

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Wow what can I say, this place exceeded my expectations and we truly had a magical time! I'm so glad we decided to book our tour time a few days ahead of time to save our spot under the reservations. The staff was so friendly and very accommodating. From the moment we stepped in until the moment we left, we had an absolutely wonderful experience. I have been telling all my friends and family to come here ASAP! They have done such a great job with the tours and there is so much to see. From start to finish it was about 2 hours long. The grand finale includes taking a picture with Santa and going down the famous Christmas Story slide! Everything was so cool! I can't say enough about this place and you just have to experience it for yourself. The Medina public square area is so pretty and festive for Christmas as well. We went the night that they had the tree lighting and they had fireworks that were spectacular. The restaurants and shops nearby are really great too. Visiting Medina and Castle Noel felt like we were in a real life Hallmark Christmas movie! LOVE LOVE LOVE!!!!!!!!! read more

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Meh. Some cool stuff to see for sure, but our group was rushed through by the tour guides and we missed a ton of it. it should definitely be a self guided tour, not only so people could see everything they wanted, but tbh, most of the tour guides with their excruciating attempts at humor were just bad. The check in process was ok once we got to the desk, but there's no room to assemble and wait in line inside, and they don't permit you to wait in the gift shop, even though that's what the ticket instructions say to do. and finally, there's one unisex bathroom in the gift shop to use after a 2 hour tour. Seriously? Won't be back, and can't really recommend. it was a big disappointment read more

Don't do it. Overpriced tour that involves viewing window displays and watching a tv screen about Mark Klaus. I thought this was going to be more of an interactive self-guided tour but to my disappointment I got to spend 2 hours walking into small overcrowded rooms full of Christmas decorations in cardboard boxes. Not to mention Santa isn't even there at the end for photos. They just superimpose him and try to sell you $9 photo. Spend your $75 trying to get Covid somewhere else. read more

Castle Noel - Not sure if this is supposed to be a display? - Museums Near Me - Medina, Ohio

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Ho-ho-holyyyyy cow! I am not kidding when I say I cried tears of happiness after leaving this place. As someone who loves Christmas this exceeded my expectations. There is something just so pure and joyous about this whole place. Each part of the tour has something that amazes and surprises you. After sliding down the Christmas Story slide I wanted to call each and every person in my phone about how they should come and experience the joy that Castle Noel brings read more

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My friend and I were walking around in Medina's square shopping and went into to cutest Christmas store. As we were walking out we found out about this amazing tour. The owner was so sweet and let us take the tour. Prices very reasonable!!! The tour was so much fun!! Just like you went back in time and the priceless items brought the kid inside you out! Id recommend going! I'll be back thanks again!! from Indiana read more

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Fiancee and I visited again last weekend and were lucky enough to avoid the crowd and had a private tour with Harvey! This tour was even more special than the last. The displays have changed so much, even from last year. We are Christmas fanatics, and this was the best way to kick off the holiday season for us. Castle Noel brings so much joy. We were able to see the set and Buddy the Elf from the stop-motion musical Elf-- the restoration of the set is so very cool. Mark is very friendly and always willing to talk with guests and take pictures. Our guide Harvey was very knowledgeable and a lot of fun. He was a perfect tour guide. My favorite part happens towards the end when you're sitting in the pews and watching a video. I won't tell you what it was--- but my face lit up like a child. Dan said my expression was so cheesy he thought I was being sarcastic. Nope, just that excited. read more

Castle Noel - Museums Near Me - Medina, Ohio

We went there during the holidays in 2022. Quite amazing and so worth it. Hoping to go again and take my granddaughter.

My girlfriend and I were walking around in Medina's square shopping and went into to cutest Christmas store. As we were walking out we found out about this amazing tour. The owner was so sweet and let us take the tour. Prices very reasonable!!! The tour was so much fun!! Just like you went back in time and the priceless items brought the kid inside you out! Id recommend going! I'll be back thanks again!! from Indiana read more

I absolutely love Christmas so I had to give this a try. Admission was kinda steep for a tour but it wasn't too bad. Loved the displays and the tour guides. At the end you get to see Santa and ride down the slide. The negative part. I felt with the $21.00 per ticket (2 of us) that the pictures at the end could be included with the price. Not the case. They charge you $9.00 a photo at the end. (It would of cost me $30 for 3 pictures). The gift shop is expensive!!! I bought a nice little ornament for $8 (picture included). We waited in line for almost an hour. They make you sign a waiver to go in , which I felt they could put online so that saves time. read more

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This place is really cool! There are a wide variety of Christmas displays for you to enjoy. From Uncle Eddie's RV to authentic window displays imported direct from New York City, there are so many things for any fan of the holidays to enjoy. The owner, you might mistake for Santa Claus himself, is an extremely nice guy. He will likely be on site when you visit, so chat him up for a few minutes! The tour ends with a slide from "A Christmas Story". You take a family/group picture at the top, then slide down one at a time with an option to buy one or both of the pictures. There is also a gift shop with Christmas themed merchandise. We go every year and while some of the displays are the same, there is always enough new additions/changes to keep us interested. If you're a fan of Christmas, Castle Noel is well worth the trip! read more

Waste of a trip. Waste of money. Waste of time. LOL Don't do it! And the golf is a waste too, seriously .I laugh because its on the square it has to be awesome right? Answer- wrong. LOL read more