We used this cleaning service three times over six weeks here in Stillwater. They always gave us a tentative arrival time that varied within fifteen minutes, which we could deal with. But, they were scheduled yesterday Monday, Nov 11th for 3:15. At 4 pm I called to ask where they were and we were told, "Sorry, you somehow didn't make it onto our schedule!" They said they'd reschedule us for TODAY at 3:15 and again they were a no show. I phoned and the owner gave me a B.S. excuse that she had scheduled us for TOMORROW. This was a total lie. I confirmed with her yesterday twice and they just blew it. This company does good work but they are unreliable!!!! So, I fired them. The owner didn't seem too upset. I suspect it happens to her regularly. read more