Was very pleased with the service from Hancock Plumbing. I called and left a message on a Saturday…read moreafternoon, got a text back within 10 minutes. A few text later had a schedule to have some work done on Monday. On Monday was kept informed as to when they would arrive. Chris called and arrived a few minutes later. Went straight to work and made the repair digging out a broken hydrant in my yard. Replace the broken parts and did a great job cleaning up afterwards. The charge for the work and parts was quite reasonable. I hope I don't need them again but if I need a plumber in Stillwater this is my first call and should be yours also.

I called to get a hose bib repaired from the inside and replace the garbage disposal. I've never…read morebeen so impressed with a plumbing company. The plumber explained the scope of work for the hose bib and there was no hard sales to do anything else. He replaced the disposal in record time. I highly recommend Hancock Plumbing

Service was provided the day I called. SYLUS was professional, courteous and personable. He was…read moreable to accomplish the work needed in a relatively short amount of time. He was very thorough and checked for any other spots.

Don came out within 2 hours to help us figure out a mystery water leak. It was leaking in the…read moregarage and in the living room, about 30 feet apart. I thought it was going to be a slab leak, which would be a BIG problem. However, he figured it out pretty quickly.....a leak in the wall behind, not under, the kitchen sink! I am so grateful for the quick service!

We were having a pressure problem which included not having any water. Called the City and they…read moresaid it was not on the city but a possible back flow preventer. I checked online for the best plumbers who handle back flow preventers. The answer was Maston's Plumbing. I sent through online a request for a quote ragarding back flow preventer repair or replacement. Maston's Andrew came to the house the next day after setting up an appointment. Long story short it was not a back flow preventer problem. Thankful for Andrew asking some questions it turned out to be our water softener was the problem. Water softener was old and needed to be replaced. It was expensive to replace but it needed to be done. Dakota put in the water softener, great job. Also had facets replaced and some of the underneath parts replaced in a bathroom. I ordered the facets myself from Lowes. Dakota also did this job. All employees who worked for us for 2 days did an excellent job. I would give them all 5 stars.

I should've checked other companies before agreeing to the job. I paid Maston's $2500 for a job…read morethat 2 other companies later estimated at less than $1000. When I had to call Maston's out to redo part of the job, I had to call 3 consecutive days before anyone called me back. Then they wanted $1000 more to fix the error. I never received a copy of the estimate or invoice.

Clogged kitchen sink was kicking my butt so I booked an appointment on their website and crossed my…read morefingers. Plumber was professional and explained everything he was doing, why he was doing it, and even suggested ways we could treat our drains in the future. Thanks for great assist!

I've had such great experiences with Gilded Plumbing that I just had to use them again, and this…read moretime, I needed a jetting service too. I called on Monday, and Zack was out by Tuesday for a consult--then by Thursday, the jetting service was completed. Talk about fast! Zack is always punctual, super knowledgeable, and really knows how to diagnose a problem quickly. He's also incredibly kind and takes the time to explain what's going on and how he'll fix it. His efficiency is impressive, and everything was handled smoothly. Huge thanks to Zack and the whole Gilded Plumbing team! I highly recommend them to anyone needing plumbing help and will definitely keep calling them!

Scheduled service for a Tuesday, showed up late that day to "prep" for the job. I was informed…read morethat the plumber would be there on Wednesday around 11 or 12. After 2 pm still no show. I went by the office to inquire and was told I was next on the list, even though I was schedule for the previous day and sometimes things go sideways with jobs. I get all that, but wouldn't a courtesy call have been more appropriate instead of me having to stop by? Simple things can make or break a relationship with the customer. Just pick up the phone and keep people informed. No brainer to me.

The following is an email that I sent to two different email addresses for Advantage. The original…read morecompany has now changed hands and you can't call and talk to someone in the Stillwater office. Every call is sent to a call center in Tulsa. "Just a couple of comments about what was done yesterday. (August 10th 2026) When they got here I explained that I know I have an issue down the line with tree roots. And that the last gentleman (Shannon) who came out about 2 & 1/2 years ago ran the auger down the line. (I believe it had some type of blades at the end which CUT the roots out.) He made several passes down the line, spending several minutes in the area where the roots were. It stayed clear until now. You should be able to look up the history of my account and see exactly when that happened. This time they just ran the enlarged spring down the line and pushed through the roots an 30'8" (4:22 minutes in the video) then there was another cluster of roots at 55'5" (10:01 minutes in the video) that was gone through, but not cleared out. After running the camera down the line they never attempted to auger the line again to clear out those two sections to completely clear out the roots that were in the line. It became an issue of completely replacing the whole line or those sections of the line. So reviewing the video you can see there is still going to be an obstruction because the roots were never cleared out, It felt like the whole thought process became to replace the whole line instead of clearing out the roots in the line. Because there are still roots in the line. And I was told that if I don't decide on a replacement line then I would have to pay full price if they had to come back and clear another clog, which he said could happen at any time. (Since the line was not completely cleared out of the roots as viewed by the video.) I've been a faithful customer of this locally owned HVAC/PLUMBING company before it was bought by Advantage decades ago. I feel that there should be consideration for that loyalty. Sincerely, a long time customer of Western Mechanical/Advantage Heat and Air and Plumbing." I never got a response from ANYONE within this newly acquired company, which is very disturbing. Not even an AI reply. I have since gotten a couple other estimates from other locally owned companies which were significantly lower in price than what was being pushed on me by the guy who was here. His remedy was a loan process at 6.99% for 120-180 MONTHS. I have always had the mindset that I will be loyal to a local company that has been to my house for any issues that I have had. I even purchased my Heat and Air unit from Advantage in March of 2025, from the original owner. I can no longer be that loyal customer because this experience was less than a ONE STAR review. My advice to anyone having a plumbing or air conditioning issue, don't use this new company that bought Advantage. The prices are astronomical compared to the other places that came to my house and gave me an estimate to completely replace the sewer line from my house to the main city line.

We appreciate Stark's Pro Mechanical. Michael and Cole came and fixed a gas leak. They were very…read moreprofessional and did a great job. It is so heartening to see young plumbers who are so skilled. They were so tolerant of us old folks here in Stillwater. We will call Stark's again.

we have used starks to clear our sewer line, repair our AC and install a gas insert for our…read morefireplace. Everyone we have dealt with has been very professional and knowledgeable.

I requested a quote to replace batteries for a few motorized blinds which were located about 17ft…read morehigh. See pics. Scott from S&S Handy Service provided a reasonable price than other competitors. After replacing the batteries, I asked if he had the proper tools to make a couple of other repairs around the house. He did not hesitate and made the fix without an issue. Very professional, courteous, and met beyond my expectations. Whatever your needs, I would highly recommend S&S Handy Service.

albsolutely will use S&S again. I am very happy with the work they did…read more Very Fair Price & so helpful, quite professional, Thank you Scott

Mike was amazing! We had him out to snake a line and he did a great job. He was efficient, honest,…read morereasonable, and informative. He even told me before he started that the last plumber's work should still be under warranty, but I hired him anyway because I wasn't pleased with the work ethic from the last guy. You don't see that kind of integrity much anymore. Highly recommend!

Mike is a great plumber, he has done several projects for me and is outstanding and honest!! you…read morewill not find anyone else out there that is honest! Mike will just tell you whats going on how much it will be and even try to save you some money. After my experience with other plumbers it is just refreshing to find someone hard working, on time and professional. He is added to my team. There is not enough starts to grade him because he surpassed a 5 star review. pricing is definitely a great value. excellent!!

I have never owned a house before and can sometimes fall behind on house maintenance. My AC unit…read morehad froze so I call around 8 am the next day and they scheduled me in that very day. I do not remember the names of the men that came over but they were very nice. They were so helpful and willings to explain everything that they were doing along with why.

I called LK Wilson but the number went to Starks Pro. Starks did come and do the work but they…read moreare very expensive.