We arrived home to back door kicked in and home burglarized. While the police did their investigation, we were trying to find a repairman to fix or replace the door. Since it was 1AM, our options were limited. We finally searched on Yelp. After calling several 24 hour businesses without any responses, we kept calling, messaging etc...
We dialed the next business on the list and spoke to an actual person. He asked several questions, sympathized with our situation and within 30 minutes, Scott was on the doorstep tools in hand. It was -10 degrees and bitterly cold, our house was freezing, not to mention we had a hole where our door used to be. He first placed a plastic tarp over the doorway to stop the cold air from entering. He didn't hesitate and dove right in.
We needed a new door, new frame, and extra reinforcement to secure the deadbolt. Scott not only rushed over in record time, he brought a new door, lumber, new handle & deadbolt, PLUS provided a security camera to ease our minds. In just over 1.5 hours, he had removed damaged door frame, installed new opening and installed a steel door!!!! We couldn't believe it!! We arranged for him to return once we purchased a door to our liking the next day.
The next day was brutally cold, so we expected to wait a day or 2 before the new door was installed. We returned home with the new door to find Scott and his employees ready to install. Within a couple hours the new door, moulding and trim was installed. They even painted the new moulding to match the old!
We received a bill for less than we thought it would be under the circumstances. So we paid the bill online, doubling the amount we owed! They should be first on the list for 24hr emergencies!
We have already hired them for several projects this spring and summer, indoor and outdoor tasks and upgrades. Simply an amazing experience to say the least! A tragic time turned into a blessing in disguise!!! Thank you Scott!!
John & Emily M. read more