I am self employed and very seasonally affected . And now is my season - tax/accounting. I dropped…read moremy pc laptop off, let them know it crashed on a Microsoft update and it would mostly likely be a windows reinstall. John reached out to me when they begin the work to find out what I used the laptop for so he could make sure include those files were included in the back up. Whatever he did, he backed up everything that needed to be. It could be routine to them, but I was very relieved- I dropped off my pc Tuesday, got it back by Thursday. After I picked it up, I downloaded and set up my various software, Restoring my backups.... And it's like nothing ever happened. Laptop closed, dual monitors on, programs up - Ready For Business. I was fully prepared to junk the laptop and just start 2025 over on a newer laptop. That would have really put me behind schedule. I'm very grateful, these guys really helped me out. And their prices are very reasonable. This business pulled through for me!

I record a TON of footage for work and unfortunately, the drive that I store the bulk of it on…read moredecided to completely conk out on me. I have so many video projects that I'm working on that it was such a bummer when it no longer was readable by my computer. I found Tech Boys Patchogue on Yelp and after reading fab reviews about Rich and his team, I sent them a Request a Quote on Yelp. They got back to my super fast and said to come on it to see what they can do. Well, come on in I did and one day later, it was fixed! I was astonished how fast they got it done. They even transferred all my data to a brand new and more robust drive that I sent over to them via next day Prime shipping on Amazon. The prices were reasonable considering the turn around time and the amount of data (nearly 1TB). I'm super glad that small, independent shops like this are still around! I appreciate you guys very much!

They built a gaming pc for me got all the parts showed me how to use it and assembled it for and it…read moreworks very well 5 stars

I just started going to Battlegrounds recently, The guys…read morereally know their stuff! I'll keep going there from now on... I have no problem recommending Battlegrounds! Happy customer, Joe S.

I had a screen problem on my Google Pixel 10 Pro and Verizon sent me to UBREAKIFIX in Smithtown…read more JP was able to see me immediately and he assessed the issue. Realizing it was going to take about 2 hours to fix and due to it being late in the business day with not enough time to fix it, JP gave me an appointment for the next day. The next day at noon I was greeted by Isaac and Balmor. They were both very courteous and professional, as was JP, and I left my phone for repair for two hours. When I came in it was all fixed with a new screen at no cost due to my Verizon insurance on the phone. Every member of this team at Smithtown is a PRO. I am very satisfied. Thanks, John Andrew

My iPhone 13 had a battery life of 83% so I decided to get the battery changed out. I chose you…read morebreak I fix only because I thought that the battery replacement would be cheaper than Apple store. Turned out not to be true, but since I was already there I turned over my device. When I get my 13 back it was malfunctioning in multiple ways and somehow those ways kept getting worse to where it felt like the phone was shitting out on me. I called up the store and explain the issues and was met was surprise. The person said I've never heard of that happening before due to a battery change. they suggested that I bring it in, but since they were the ones who broke it and didn't seem to know what was going on I decided against that. I decided just to get a new iPhone and trade in the 13. The trade-in value on our 13 mini iPhone the time of this writing is $150, however Apple wouldn't give me the $150 because they said that the screen had been replaced. I didn't ask for the screen to be replaced, but a non-OEM screen on my phone may have helped explain some of its crappy behaviors. So it cost me $150 for the new battery, and I'm out $150 for the trade-in For that reason, I'll never use you break I buy again. I thought to take my Xbox is in there to get them clean, however now I'm afraid they'll steal my parts or screw up my device. Amateurs.

effective, honest, and efficient. My portable hard drive was damaged and he successfully repaired…read moreit very quickly.

Cleaned up my massively infected laptop in one day- not the easy way by erasing everything- the…read moreright way. Thorough, timely, great communication during repair, and fair price. This should be your go to place. Thank you Mike.

Daniel was great- quickly diagnosed my phones issue and fixed all problems - phone working like…read morebrand new. Great customer service!

I had a software problem with my desktop PC and printer. Roberto was able to fix the problem…read moreremotely and in less than 30 minutes. Mr. Tech Bench very reasonable and very patient!

I took my iPhone 14 to Tech solutions in Patchogue because my screen went totally white, then an…read morehour later totally black. Could still receive calls and it rang and then a couple of hours after that it was completely dead. I tried Apple Support and even went to the Apple Store where they told me it was going to be $379 plus tax and that they would likely lose all of the data from my phone. I had already gotten a replacement phone and needed the old phone just to receive a code from Apple to transfer my data. I took it to Tech Solutions as I had done business with them in the past. I explained the situation and was given a quote of $125 to replace the screen then told since I was sending the phone back, a temporary screen would be put on, the code retrieved, and the old screen put back on. Not only was all that done in an extremely timely and professional manner, Tech Solutions kept my phone alive (it was apparently overheating for some reason) so they kept it on a cooling gel pad long enough to receive the code while backing up any remaining data. I was so beyond impressed with the job they did, their expertise, their customer relations, that I voluntarily paid them almost 50% more than the final price for their work. The lesson I learned is to go to Tech Solutions first.

Absolutely fantastic! The gentleman was very kind and up front about costs (he requested all…read morenecessary information in order to be spot-on with this, prior to accepting the job). Too many people will just let you know after they've already done the work! Service was much faster than expected, and the level of communication was exquisite! It seems he stayed significantly later than business hours in order to exceed his customers' expectations! I appreciated that he communicated with me via text message, as I rarely answer the phone when it rings. And, not only did he replace the screen on my computer, he detail-cleaned the computer for me (it was embarrassing, actually... covered in spills and sawdust!) I would highly recommend this business, and will definitely return when I break something else! Keep up the good work, my friend!

excellent customer service. Jack is very knowledgeable and takes the time to review your best…read moreoptions. my laptop is a dinosaur and he brought it back to better than like new. very fair pricing as well. highly recommendable

I just want to let you know about a very positive experience that I had with My Computer Shop in…read moreHampton Bays. The fellow that runs the shop is Dave and they can be reached at 1-631-728-1989. They quoted me between $75.00 and $135.00 to download Windows 10 onto my laptop. The price varies upon the amount of time needed access files, manually access data, etc. He spent over 1.5 hours with me discussing the computer, the industry, showing me the advances in computer electronics. Anyway. He called today and stated that the downloading was a lot easier and quicker then he anticipated so the cost is $75.00. I like vendors that are honest so I am letting you know about The Computer Shop. They are on Main Street in Hampton Bays

I have known Eric and the guys at Odyssey since they opened. These are great people to do business…read morewith. I have been there many times over the last few years. They have always been friendly, polite, and very professional. They also gave me a lifetime guarantee on any work they did or any phone I bought!!! I don't know any other business that will do that for their customers!!! I have referred at least 10 other people to go there with any cell phone problems, and every one who went there was very happy with their service. It is rare to find this high-quality service and people these days. One personal experience I won't forget was a day I came in with a phone that had suddenly stopped charging. It was a busy afternoon, and Eric looked like he was trying to help a thousand people at once--okay, maybe just six, but still. Phones were ringing, customers had questions, and you could tell the day was hectic. But somehow, he still made time for me like I was the only person in the room. He didn't rush, didn't cut corners--just calmly took care of it and explained everything as he went. He figured out it was just a dirty charging port and fixed it on the spot. No charge, no pressure--just "you're good to go." Honestly, it could've been a chance to sell me something or tack on a service fee, but that's not how they operate. It's the kind of place where you feel like they genuinely want to help, not just make a sale. That's the thing with Odyssey. They're busy, sure, but they never make you feel like a burden. It's rare to walk into a store and feel like someone's actually on your side, but that's how it is here. I don't usually leave reviews, but these guys have earned it. If you need anything phone-related, give them a shot. They've more than earned my business--and my trust.

While replacing my battery, he broke my screen. He showed me and told me he would fix it, which I…read moreunderstood. Yes he fixed it but the battery he gave me was even worse than I had. When I reached out to him he wasn't even decent enough to reply to my text or call. THIS IS HOW THEY TREAT THEIR CUSTOMERS. HORRIBLE!!! STAY AWAY FROM ODYSSEY!!!