1. Sandras Luxury Studio

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Brooklyn , NY

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Sandras Luxury Studio

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

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Services - Sandras Luxury Studio

Applying hair extensions

Chemical treatment

Color only

Sandras Luxury Studio Photos

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3 months ago

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Heaven Beauty Salon - This is what I thought I would get ! But I waited hours and hours and never got my hair done ! I wasted my Entire day off

Heaven Beauty Salon

1.4(12 reviews)
3.0 mi•Cypress Hills
•$$

fifi & maria are the best love it there. been going to them since 2012.They always slay meread more

Resie gives black owned businesses a bad name. I did my hair at this shop a few days ago. I…read moreinitially found "Resie braids" on Instagram and it looked credible but it is definitely false advertisement. I got to the shop and asked Resie (the business owner) if she could do light weight braids and even showed her photos. She immediately agreed of course and passed me over to one of her employees. I explained to her employee what I wanted and she understood. While doing my hair, Resie kept coming over and micromanaging the young lady to do my hair the way she would and also talked down to her. Ultimately, putting pressure on her and making her do it wrong. The way she spoke to her employees was disrespectful, so why would I be any different. After paying and halfway through the hairstyle, I realized the braids were extremely heavy. Resie already left with my money ($300). I told the young lady that the style is wrong and she said she had to call her boss (understandable). She gave me the phone and I explained to Resie that the style she told her employee to do is wrong and it is way too heavy for my head. I told her I can't have hair that's too heavy due to a medical condition. I even said I didn't want a refund, just wanted it done right and that I would take it out myself and come back tomorrow to do it over if it was more convenient. I did not want any problems, just solutions. She refused to accommodate me and said my only option was to 1. Finish the heavy style or 2. Leave with it half done and get back $100. Not to mention, she yelled at me, cursed me out, and hung up the phone. I was devastated. What I didn't understand is why would you agree to do a style if you couldn't deliver? Despite the horrendous attitude that was given by their boss, the ladies of the shop did my hair over for me and I couldn't be more grateful. I hope all the employees of this establishment start their own business because they are WAY more skilled than the actual owner. Thank you so much ladies and your integrity doesn't go unnoticed! As for Resie, you should humble yourself, you are a scammer and your disgusting customer service and ethics will not get you far. I won't be back.

Sandras Luxury Studio - hairstylists - Updated October 2026

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