I'm extremely disappointed in this practice. I had many wonderful years in the care of Jennifer and…read morewhen my situation became worse, I made the decision to try another practitioner to see if I could get my mental health back on track. Fast forward a year and a half, I am attempting to apply for disability benefits due to almost two years of not being able to find work. Jennifer and/or her office staff adamantly refused to send ANY of my medical records to DDS. Even after contacting them multiple times requesting they send the records. Again, I really enjoyed my time with Jennifer but it seems like maybe they don't have your best interest at heart. I've been denied for a second time due to Jennifer and her staff not sending in my records. I'm so disappointed in the whole situation and hope future patients have a better experience.

I've seen 3 doctors before but they never could figure me out. JBG not only understands me but…read moregenuinely cares! She has finally gotten my diagnosis and medication where it needs to be for me to thrive. She's worked with me for years as we both communicate openly and she always asks the right questions. Her patience, ability to explain the processes and reasoning behind behaviors, medications and any further treatment has been above par. I feel safe, seen, heard and taken care of under. She is an enormous amount of knowledge to tap into as she has helped me understand facets of being a mom as well as an ADHD and PTSD patient. I strongly recommend!

I brought my daughter here and was so impressed with the entire experience. It was easy to get a…read morequick appointment online and we only had a very brief wait before being seen. The PA, Julia, was excellent. She asked many questions to try to figure out exactly what was going on and listened thoughtfully and carefully. She explained her thought process, did some testing, and ultimately felt it would be better to have us to go to an ER due to my daughter needing more urgent test results as well as other possible procedures. I also appreciated how easy it was to see the test results online when they did come back, that they called twice to follow up on the results, and they also responded to my messages online. I do feel a little nervous when I read about the issues others have had with billing, but so far so good. I would absolutely recommend this clinic to anyone seeking urgent care.

Al stated in others reviews, very suspect billing (automatic payments on your card no less). I hope…read morenothing else appears. On top of the fact, I was severely misdiagnosed, despite my suggestion that it was in fact, shingles. I was given antibiotics to fight a viral infection, totally disrupting, my micro, biome and quality of life beyond dealing with a severe case of shingles on my face. Won't make this mistake again.

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

Dr. Caitlin Geisler,…read more When I first met Dr. Giesler, she was the sweetest Doctor ever. She took the time to answer all my questions and still asked me if I had anymore questions I wanted to ask. She wasn't in a hurry she makes you feel like your the only one there. I thank God for putting Doctor Giesler in my life, I highly recommend her she deserves more than five stars.

i work in healthcare and several colleagues recommended Dr Giesler, and i'm so happy i did. the…read moreoffice is very pretty and calming which is a bonus, but the staff is incredible. i don't want to assume the title of the person that did my intake and EKG, but she was fantastic, i was nervous and she made me feel settled and comfortable. Dr Giesler and her Nurse Practitioner were amazing. i didn't feel judged or dismissed in any way, in fact in the visit i felt supported and heard. in a time where genuine empathy is hard to come by, i appreciate her sincere care for her patients. thank you

I had use some topical anabiotic and had an allergic reaction and a suture site was not healing up…read moresuper great and needed a different type of antibiotic. The PA, Gladys Huertas, would not even look at it before declining to treat me. This is absolutely horrible medical care, especially given how minor this is. I just didn't want to let it go to Monday from Friday evening and did not feel that I needed to go to an emergency room and sit for six hours give or take. It was oozing a little bit and just felt that antibiotics would probably be in order. My surgeon is out of the city and wanted to get something sooner. I would not recommend going to this clinic for anything other than putting a Band-Aid on a small cut to make somebody feel better because they obviously cannot give any level of care above that! I worked the medical field for 20 years as a registered x-ray technologist.

I love this Urgent Care center location. The staff is very nice, patient, and calm…read more The first time I came here was because I was having symptoms of weakness, chills, and extreme fatigue. It was terrible and I struggled to walk or get into places because of that fatigue. I came with my boyfriend who assisted me to the clinic. I gotten into their registration via paperwork and online they wanted both. I sat back down and was told to come into a room. The tech came to get vitals then a APN came. She was nice and not rushing me. She did a test on me which concluded into diagnosing me with COVID and the flu. So no wonder I felt like horse dung. That was back in November. Then, I came here again to be diagnosed with the flu for children. Again, I was treated with quality of care which the front staff and NP were extremely nice as well as patient. The consistency matters and with St. David's Medical group you get that. Both times I was prescribed medications which aided in my wellness. The waiting room is clean and they have television playing movies. Each time I'm sick in Austin, I'm coming here without a doubt.

Dr. John and his team are fantastic. They care about you and are skilled in really evaluating your…read moresymptoms and can even do minor surgery in the office.

Ditto to this: "Dr John is great however his staff and the witch who works reception are terribly…read morerude and unhelpful." I had been seeing Dr. John for decades and very pleased overall. I rated his service as 'above and beyond' and would've scored him at 10. However, over the last couple of years, I've noticed a declining trend in quality of healthcare and front office professionalism; wherein, the nurse practitioner held the notion that Diabetes was curable. Since my A1C was in check, she would no longer prescribe the medication that had been keeping it in check. It was not a pleasant experience getting this escalated to Dr. John's attention. When finally that occurred, Dr. John immediately requested a refill for the prescription med, yet made no mention of the NP's error - or that she would be re-trained. Over the years, his office staff deteriorated, particularly his wife - who clearly rules the roost with autocratic rudeness. While I'm grateful for the decades of great medical care I received from Dr. John, I'm happy to see him retire - and hopefully his wife as well, such that patients can receive the awesome care once delivered by Dr. Paul John, MD.

I decided it was time to get a primary Dr in Austin instead of in my home town. I did some research…read moreand ultimately chose Dr Wolf because she was an internist and was on ARC's rising star list. I went to the appointment and met with her nurse. I don't remember her name, but she was super nice. I waited maybe 5 minutes in the room - overall wait time was around 15 minutes (arrival to Dr time) - and Dr Wolf was super easy to talk to. I went over my concerns and she addressed everything in a very easy to understand manner. She asked that I do some bloodwork and things, which I did the next morning. Within a few hours, her nurse had called me about an abnormal result and they walked me through that process. Definitely like Dr Wolf and have referred a few of my friends that recently moved here to her! Appointments seemed easy enough to make. I got in within a week, but I didn't have anything really going on like a cold or something. Most Dr's like that will squeeze you in if you needed to be seen quicker, but I haven't had to do that at her office yet. Anyways, I was satisfied with getting in to see her in a week for what I had going on.

I am writing an update to my original review because I have had Dr. Wolf as my doctor for awhile…read morenow and can highly recommend her. This past year was a tough one medically and with losses in my family, and she and her staff have listened to me, referred me to appropriate specialists and understood my own need to advocate for my care and methods of treatments. She has been my primary care person and her staff has always treated me with respect, gotten back to me in timely ways and used caring and compassion. Now that I have seen more doctors in Austin and am aware that they all see huge numbers of patients I am more appreciative of the kindness and professionalism of Dr. Wolf and this practice. She has coordinated my care but it has always felt like a partnership through a tough year. She rocks!

i'm almost 82 1/2 years old. she is perfect. she's been my doctor close to 50 years soon after we…read moremoved to austin. i've been mostly well. her knowledge, understanding, service & care were exactly what i needed. she has recommended specialists when i needed special care & they've been perfect, top knotch, as well.

I've had the honor of being her patient for several years . She is very thorough and I truly…read morerespect her medical opinion. She is not a hand holder however,but she does take the time to listen! Love her!

Here's my latest update: I have been under the excellent care of this company for over 20 years…read moreand I think the services keep getting better. Laurelin Mullins has patiently-patiently-patiently coached me on weight loss, diabetes, septic infections, sleep apnea, and more. I am never rushed, and she carefully listens to all my lame excuses.......AND she actually--somehow--gets me to listen to her recommendations!!! .... I always leave the clinic encouraged, holding a detailed treatment plan that is so easy to follow that even my thick, male, Cro-Magnon brain can understand it ..... The staff are equally skilled and responsive: they remind me of lab visits via telephone, email and text. They even promptly answer crazy questions...... the clinic also has a portal that I can type issues directly to Laurelin and get a quick personal response. In summary, I feel lucky to be working with this highly professional clinic. This definitely feels like a concierge medical practice! ..... MY THANKS To this wonderful, dedicated team, Dave K.

Like a few other, I loved this practice when it was still Balcones Woods Family Medicine. When they…read morewere taken over my Seton, things went downhill. My daughter (15) and I both saw them for primary care. I left after I went in twice for a sinus infection and they refused me antibiotics, which I had not taken in more than a decade. I went to an ENT after that. He was SHOCKED that they didn't prescribe me meds. I ended up on them for much longer than I would have liked for a very common infection. Here was the kicker for me: My daughter liked their nurse practitioner Laurelin Mullins, so I continued taking her there. My daughter has ADHD, for which she was treated at Balcones Woods Family Medicine before it changed hands. On April 1, 2019, her high school sent a form over to confirm my kid's ADHD (so she could get accommodations), the practice did nothing for two weeks. I called and they found the form after much searching. Then NP Mullins refused to sign the form because she hasn't been treated for ADHD since they were taken over by Seton. She didn't attempt to help at all (for example, I have a neuropsych's report etc. that I would have provided to assist; they could have looked at old records, etc.). Regardless of the fact that she was treated at that clinic, they didn't sign the forms. This means my daughter is still waiting for her accommodations at school. The practice should not treat children who need accommodations this way. Even the high school was surprised and they do this all the time. They aren't nearly as caring with patients as they used to be. We won't be going back.