When Hendrick bought the hospital on the south side of town, they became the only game in town…read more Recently, I've had several procedures done here, and they've taken very good care of me. My brother is currently in ICU, and they're taking very good care of him. I really have nothing to complain about, so I'm adding a star. I hope the Good care continues.

Honestly this hospital is one of the worst I have ever attended. A complete lack of remorse from…read morecaregivers and no bedside manner from half of the doctors or nurses. I was there recently for over two weeks they barely did labs to check up on what was going on with me and from week to week I had a completely different doctor over viewing my case. Now my mother is currently sitting in the ER with extreme abdominal pain, she has been there for over three hours and they have yet to do anything besides tell her she needs to wait. If this is something life-threatening that is actually needing to be addressed immediately the complete lack of attention as a disgrace to the medical field.

This doctor was instrumental to saving my husband life, and his team is like sitting and telling…read moreyour friends what's wrong no matter if you see Tanisha or Tosha or Patel himself I have never had a doctor like that that remembers your case and genuinely cares about you and your situation.

I have gone to Dr. Patel Gastroenterology and Endoscopy I have found his service and professional…read moreis excellent. The staff is remarkable I have been going Dr. Patel quite awhile and I rate Doctor on top

I was treated for SIBO and called my gastro Dr Smiths office for a retest, they said he didn't do…read morethe breath test and would have to refer me to Dallas. BUT, if I went to the appointment, I could no longer be Dr Smiths patient. So, I was immediately dismissed from his care. I don't understand a Dr being upset if you find someone to perform a test he himself doesn't do. And why that that preclude me from every getting another colonoscopy with him? UPDATED: Within 3 hours of me leaving this review a VERY angry Dr Smith called me personally and said he was considering suing me for liable and a filing a cease-and-desist order for leaving a review he deemed "false." Also, for "harassing" his staff, which was just me calling them when they sent me a text that said "call us." I have adjusted the wording on my review to reflect a clearer account of the portions he had a concern with. His staff was apparently traumatized by my direct questions and the fact that I hung up on the lady when she said I could no longer be a patient. I'm sorry if an intelligent person expressing themselves in an animated, and assertive and confident way -- without ever raising their voice -- is more than some people can handle.

I love this Dr he is kind, compassionate and extremely knowledgeable about his specialty. He never…read morefails to calm my fears and explains everything so well. I would 1000% recommend Dr Smith to all my family and friends. Best gastro Dr in this town. Office staff is calm and courteous.

Dr Y. Patel and his staff are amazing. He has done multiple procedures on my husband and as busy as…read morehe is, he will take time for questions. They have a perfect flow of things as far as getting patients in and out in a timely manner and do it in a very kind and courteous way. Thank you Dr. Patel and staff

Waits are entirely too long. I always show up early to be polite and they always make me wait…read moreridiculous amounts of time. Everyone in the waiting room saying the same thing. This is purely poor booking practices and it's every time. Today I waited 1.5 hours AFTER my appt time to be seen. This was so the PA could walk in and say everything looked good on my endoscopy. I already knew that. I'm not going to ask why they did this, we all know it was so they could bill the insurance. My time has some value.

Visited for a simple test and was treated poorly by the PA (Stephanie). I would not recommend this…read moreoffice because if something is misunderstood or not going according to the "unstated plan," the office team had no compassion or ability to problem-solve. I was told several times that they had not received a fax from my PCP, which was found minutes later. I was told I couldn't have the scan I requested and paid for without additional testing. None of this was explained prior to arriving. I learned that Stephanie would not perform my scan 45 minutes after my original appt. time; this was not true. The procedure does not require additional info or testing. Her only concern was how to gain another number on their patient count. I denied allowing them to be my care provider and asked to speak with the office manager (who did not visit with me). The other team members were apathetic and dissociated, which mimicked Stephanie. This is an unprofessional team that cares more about being seen as "right" than about providing care.

Jessica has a very pleasant office staff. They do not keep you waiting long. Jessica is also very…read morepleasant and is a great listener. As a new patient I was suprized when she did not act rushed or focused on pushing the visit forward even though she was slightly late. She welcomed questions and did a good job at explaining things. She was knowledgeable but clear and down to earth in her discussions. I would highly recommend her as a family practioner.