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    Sanctuary In the Pines

    5.0 (1 review)

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    8 years ago

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    Haiku I Do - Cheers! Margarita from the bar

    Haiku I Do

    (14 reviews)

    THE PERFECT WEDDING VENUE!…read more I just got married here last week. This is a beautiful indoor/outdoor venue. Asheville weather is a bit finicky in regards to rain, so we decided to hold our ceremony, reception, and dance floor indoors. The outdoor area has many seating areas or spots for pictures, including a fire pit and a koi fish pond. We got so many compliments on how beautiful the venue is, one couple even said they may have to book this venue too! The bar was one of the highlights of this venue. Drinks were delicious, and kept flowing. The staff here is absolutely fantastic, Dawnn was our coordinator and she made everything flow so well. Things were set up and packed up behind the scenes. By the end of the night, everything was packed up and ready to be brought to the car.

    Mixed feelings on our wedding experience here. (Pardon the book. LOL) I would rate this 3.75/5…read morestars. There was a lot we didn't know, as it was a first time wedding for us with little connections in the area, and we would do a lot of things differently were we to do it again. Initially, we thought there would be a lot more provided than there was at this venue, especially for the one day rental of $10,000+. Things I would keep in mind for this venue (or for any other): Take your time choosing the right wedding venue: It is easy to feel time pressure when it comes to securing a wedding spot or vendor. We found Haiku in early 2024, and loved it. But we hadn't looked at anything else, and felt like we had to make an immediate decision because we wanted an October wedding. I wish I had taken the time to read through the contract before signing and asked more questions. We based our choice on the support we thought we would have. If I had under 50 people, and could have done their elopement package, I would have. They provide more support for that option. We had right around 70 people and it created a lot more work for us. Hire a wedding planner if you don't have family/friend support: I sincerely wish I hired a wedding planner to take care of a lot of the details that I missed and also who could have played intermediary with the venue and vendors. I thought that I would have more guidance that I did from Haiku, and opted to do the planning myself. Most of my stress came from details that would pop up out of nowhere, and having someone else fielding the minutia would have been amazing In retrospect, and well worth the moola. Pay attention to the contract, and get everything in writing: We signed a contract in Feb 2024, for our wedding in Oct 2025. As we started planning our wedding in early 2025, a number of things that we were told initially(not in the contract), were changed when we met up again later. Pricing, rules, etc. For some of it they were able to honor their original pricing, however some of the conditions we were forced to accept. The mixed expectations had us lose trust in our communications with Haiku, and made us realize we would have to be very careful for the rest of the process. Also, throughly read the contract and ask about contingencies. Ex. The contract makes the tents sound optional, and when it came down to it, we had a lot of push back when we thought we wanted to forgo the tents. There were also quite a few seemingly arbitrary rules, which every venue is likely to have, but left us confused and frustrated at times. Communication: I felt like their communication prior to a month before the event was lacking. Do not hesitate to ask them questions, and clarify everything. It would have been helpful to have some guidance to the portal we were given access to, along with dates things were due by....especially since it had many doubles and misnamed folders which made it hard to keep things straight. (Hopefully they have fixed this by the time you read this!) I spent a lot of time going back and forth with emails (Them and other vendors) where questions were missed multiple times. When it came to the actual event, it mostly went off without a hitch. The decor looked lovely, Haiku arranged things we had brought and meshed it with theirs creating a lovely effect. Things will always go wrong... and my issues at the wedding had more to do with the caterer cold food was served, people couldn't find our snack/hot beverages table (no one knew it was there), and missing unused cups/snacks that were not returned. An issue with the DJ being rude. We did have some miscommunication with how we needed to have some of items repacked to us, and had a couple things go missing (Labeling things would have done a world of good, I think) . ;) ) But overall, the guests had a fabulous time, of which I was grateful. -

    The Wedding Chapel in the Glades - Congratulations!

    The Wedding Chapel in the Glades

    (12 reviews)

    Horrible people. And Very unethical. They Canceled our wedding and refused to refund our money…read more Saying we can reschedule. It would be a whole other year to wait if we had to reschedule. Also the day before they called us demanding we make our final payment knowing they were going to cancel the wedding. Do not do business with these people unless you want to lose your money. Or get ripped off. More reviews to come. This place doesn't deserve one star.

    Buyers beware. This place totally bungled my wedding. Let's start at the top. As the bride, my mom,…read moremaid of honor and I arrived a short time early to get changed and such and were denied access to the facility despite no weddings occurring prior to mine. That's fine - so we waited. We went through the ceremony and all was fine until the photographer finished and asked us to pick up our own wedding petals despite paying for cleaning in my package. Imagine squatting to pick up pedals in a wedding gown, so we asked the children in attendance to do it. After the wedding, we were rushed out of the chapel and as the bride and groom could not even change into our normal clothing at the facilities. We had to go to a restaurant to change our clothes. That is ridiculous. There appeared to be no weddings after mine at the chapel and the staff left as soon as we did. We were basically then tracked down in the parking lot and told its customary to tip everyone. We did not have cash and had to borrow cash from a guest even despite the huge amount of money spent at this place to be rushed about the whole time. I found out after the fact that my wedding guests were made to wait OUTSIDE in mid-November on a cold day (including my 7 month old and 3 year old nieces). My other guests needed to use the bathroom, but had to LEAVE the facilities to relieve themselves. In addition, I purchased the full photo package and rights to download the photos. It is over a month later and I still cannot do so. I did not receive the link to download for several weeks. Then when I received access the photos were watermarked. Now that that is resolved, the web site is attempting to charge me $20 per download. I am trying to print the photos and give them as Christmas gifts. When I called to 1) resolve this matter and 2) give the rest of this feedback, the staff were extremely rude to me stating how much positive feedback they have received verses LISTENING to my frustrations. I asked for an ETA to resolve the issue when the phone call ended. Then I received a callback from Maureen chastising me for the phone conversation with her employee. She proceeds to yell at me - not even asking for my side of the story and how the conversation went. Then she HANGS UP on me and will not take my calls. So I am out HUNDREDS of dollars on photos I have already paid for an NOT RECEIVED. Do yourself a favor and pick a more reputable and professional chapel. This chapel ruined what should have been a lovely day for my family and I. Not to mention the exorbitant amount of money I spent in total.

    Sanctuary In the Pines - weddingchappels - Updated August 2026

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