I took my truck to another business and they wanted me to bring it back in a week. They were going…read moreto take it apart, charge $950.., and keep it for days. I called the next day to make a change and was told she would call me back in "5 minutes. " She was rude and never called me back. This morning I took it to Charlie's and in about an hour they had my truck looking good and even did extra touch up on it.! They also ordered a new mirror to replace the broken one. I am very impressed with their work and professionalism. I will use them again and recommend Charlie's.

I had major front end damage (the other guys tailgate was too close to my front bumper) and…read moreCharlie's and team repaired and reassembled wonderfully and made it as good as new. They were easy to work with.

If there was a rating of -1000 that's what I would rate it. 7 months ago i went there asking if…read morethey could fix the cam and lifters on my truck. Everything else was working perfectly, it's been a very reliable truck. His response was oh yeah, we just did one last week for $800 or $900. He played the guessing game and messed with everything but the cam and lifters and blamed me and/or AutoZone for all his screw ups. 5 months later and $4000 out of my pocket, he takes it to the dealership, and they tell him it's the cam and lifters. Long story short, 7 months later I picked it up and had a another mechanic look at it and he found some really messed up stuff. Zip ties holding things together, fan glued together, clutch out and glued together. Had to replace all including water pump. Radiator broken where hose line connects. Water lines to windshield wipers, broken off. Bolts missing, headlight out, clip broken where wire harness connects. Scratches on hood, cracked windshield, and left me stranded last night, just died. $4,000 later and I'm stranded. Update: the problem was; he didn't connect my alternator, it's broken. I'll add a pic, $250. This also caused my new battery to go bad. This is ridiculous

From the owner: Jaramillo's Paint & Body/Mechanic has provided quality car care in Belen, NM. We are a family owned…read morebusiness delivering honest and professional automotive repair,auto maintenance and specializing in auto painting to the people of Belen and surrounding areas. The certified technicians at Jaramillo's Paint & Body/Mechanic employ today's latest automotive technology and are equipped to handle minor repairs on domestic and foreign vehicles; we are your best choice for scheduled maintenance for your car, SUV, truck or fleet vehicle. Keywords Uhaul rentals Memorial Stones Auto Paint Auto A/C & Heating repair Air Filter Replacement Axle Replacement Battery Service Belts & Hoses Brake Systems Brake repair Clutch Repair Computer Diagnostics Diesel Service Driveshaft/Axle/Differential Engine Repair Exhaust System Filter Change Fleet Repair Fluid Flush Exchange Fuel/Air Induction Fuel Injection Gas line Service Light Replacement Light-Duty Trucks Mufflers & Exhaust Oil Change Preventative Maintenance Radiator & Engine Cooling

Sam did an excellent job in repairing my paint repairs for my 2014 Lexus ES350. He was fast in…read morerepairs and the ultimate condition of my vehicle upon his completion was excellent! I would highly recommend his services for any paint repairs. Thanks Sam! Jim

Max did an amazing job. He is highly detailed oriented and takes his time. Will recommend him to…read moreanyone who needs work done on their vehicle.

Discount Collision along with their relationship with Geico as a RFX shop is the best experience in…read moremy 35 years driving and having work performed at a collision shop. I had an auto accident while traveling across country after the COVID-19 death of my Mother. They made accommodations for my out of state stressors by keeping open communication and personal attention to customer service. The staff are not only professional but personal like family. I was given a full inspection of vehicle and even told if there's any concerns even back in my home state it can be covered. That's a bittersweet feeling because it won't be them but I'll be covered. Thank you to all Discount Collision and staff. Yolanda Haris-Strong

Updating to respond to the owner's comment to me over a year after I left a review:…read more 1) the response time tells a lot about the care this business has for the feedback they receive from customers. 2) I obviously have a car in Abq otherwise I wouldn't have been trying to get service there. I get that not a lot of people have cars and homes in different parts of the country, but I do and that was explained to the person who answered the phone and was also outlined in my original review. Not only that; but I would 100% not go 1,800 miles out of my way to hit up a facility that has a less than 3 star Yelp rating - it's almost comical to think about! 3) my issue with the girl answering the phone wasn't even acknowledged in his response. I'd give this place a negative star rating if I could. One star is giving them too much credit.

Very lucky to have found this place.. had an actuator issue that Adam took all the right moves to…read moreget us up and running again. Ethical and friendly. Tristan worked hard to get the issue fixed. Thank you!

I've taken 2 vehicles to Mike and both times he has been able to quickly diagnose the issues and…read morerepair them in a timely manner. Reasonable cost for the repairs as well!

Horrible service over three months ago I gave them my Mercedes to work on and every time I call…read moreand ask for it they say that it's almost done showed up two days ago the owner Rory very disrespectful the other worker destiny very rude owner threatened to assault me

Horrible customer service, brought my car all the way from the mountain as they requested, they…read moresaid they would get straight to my car because its a classic antique car, owner Roy told me he wanted to work on it personally, 2 days go by not even a call no type of update so I showed up over there and my car wasn't even started they had it put to the side working on everything else but my car. They didn't even have a quote put together. They see me and judge me off my appearance and owner didn't even wanna talk to me, hes worker stated it was because it was gonna be to high of a price to fix, little did he know I run my own construction company and money wasn't an issue. Horrible customer service i wouldn't recommend this place to anybody. Shame on you guys.