Went in to get ballpark estimate for minor issue on my vehicle and spoke to Joe. He actually went…read moreoutside to look at the issue, assess issue, fix issue at no charge. He said if it continues..bring it back in. Thank you and God Bless yiu, Joe. You are an asset to this business.

I took my truck to Charlie's again and had another great experience. Quality work, friendly, and…read moreprompt service. Highly recommend.

If there was a rating of -1000 that's what I would rate it. 7 months ago i went there asking if…read morethey could fix the cam and lifters on my truck. Everything else was working perfectly, it's been a very reliable truck. His response was oh yeah, we just did one last week for $800 or $900. He played the guessing game and messed with everything but the cam and lifters and blamed me and/or AutoZone for all his screw ups. 5 months later and $4000 out of my pocket, he takes it to the dealership, and they tell him it's the cam and lifters. Long story short, 7 months later I picked it up and had a another mechanic look at it and he found some really messed up stuff. Zip ties holding things together, fan glued together, clutch out and glued together. Had to replace all including water pump. Radiator broken where hose line connects. Water lines to windshield wipers, broken off. Bolts missing, headlight out, clip broken where wire harness connects. Scratches on hood, cracked windshield, and left me stranded last night, just died. $4,000 later and I'm stranded. Update: the problem was; he didn't connect my alternator, it's broken. I'll add a pic, $250. This also caused my new battery to go bad. This is ridiculous

From the owner: Jaramillo's Paint & Body/Mechanic has provided quality car care in Belen, NM. We are a family owned…read morebusiness delivering honest and professional automotive repair,auto maintenance and specializing in auto painting to the people of Belen and surrounding areas. The certified technicians at Jaramillo's Paint & Body/Mechanic employ today's latest automotive technology and are equipped to handle minor repairs on domestic and foreign vehicles; we are your best choice for scheduled maintenance for your car, SUV, truck or fleet vehicle. Keywords Uhaul rentals Memorial Stones Auto Paint Auto A/C & Heating repair Air Filter Replacement Axle Replacement Battery Service Belts & Hoses Brake Systems Brake repair Clutch Repair Computer Diagnostics Diesel Service Driveshaft/Axle/Differential Engine Repair Exhaust System Filter Change Fleet Repair Fluid Flush Exchange Fuel/Air Induction Fuel Injection Gas line Service Light Replacement Light-Duty Trucks Mufflers & Exhaust Oil Change Preventative Maintenance Radiator & Engine Cooling

Max did an amazing job. He is highly detailed oriented and takes his time. Will recommend him to…read moreanyone who needs work done on their vehicle.

What excellent work at a reasonable price--and super friendly and quick, too! Thank you so much for…read morefixing up my car--two dents/deep scratches! The paint and repair looks incredible. Maybe next time my car won't dance with a pole in a parking lot. Lol

Updating to respond to the owner's comment to me over a year after I left a review:…read more 1) the response time tells a lot about the care this business has for the feedback they receive from customers. 2) I obviously have a car in Abq otherwise I wouldn't have been trying to get service there. I get that not a lot of people have cars and homes in different parts of the country, but I do and that was explained to the person who answered the phone and was also outlined in my original review. Not only that; but I would 100% not go 1,800 miles out of my way to hit up a facility that has a less than 3 star Yelp rating - it's almost comical to think about! 3) my issue with the girl answering the phone wasn't even acknowledged in his response. I'd give this place a negative star rating if I could. One star is giving them too much credit.

Truly an exceptional business. I worked with the collision portion of the business. They were very…read morecommunicative and helpful. My car was done within the specified time frame and the work was exceptional. In fact, my car was cleaner than I left it. I'm happy to support a local business that does such quality work.

Very lucky to have found this place.. had an actuator issue that Adam took all the right moves to…read moreget us up and running again. Ethical and friendly. Tristan worked hard to get the issue fixed. Thank you!

I've taken 2 vehicles to Mike and both times he has been able to quickly diagnose the issues and…read morerepair them in a timely manner. Reasonable cost for the repairs as well!

My son went to Ratchet a few months ago to get his car wrapped and we were so blown away with their…read morefantastic work we decided to surprise my husband with a wrap for his car for his Birthday/Christmas. Birthmas, if you will. Holy cr** these guys are amazing! Chris did an amazing job communicating with my son to get my husbands car wrapped. My son had the vision and Chris was great at recommending tweaks that would make the vision come into fruition. Absolutely impressive all around. My husband was beyond surprised and I think I might have seen a teeny tiny happy tear. I HIGHLY recommend Ratchet Industries!

I had a terrible experience with this business and the owner, Rory. I brought my 2023 Audi SQ5 to…read moreA to Z Aesthtics (which is the same business as "Ratchet Industries"), for STEK front bumper and hood protective film. When I got the car, the ppf had bubbles and the edges were not aligned well or evenly on the left and right side. The owner said I need to let it cure for 2 weeks then bring it back and he would fix the issues. I paid in full, which was a mistake. I scheduled twice to fix the problems, and the owner didn't show up either time. He just left me waiting outside his shop, no one was there and no one answered the phone when I called. He generally won't pick up the phone when I call and doesn't reply anymore to text messages. I also never received the STEK warranty. He claims to be a STEK authorized installer, but his business doesn't show up as one on the STEK website, make of that what you will. Poor quality work and unprofessional, I'll never be back.