I have multiple issues with my eyesight and always ask a number of questions. Dr. Kaplan takes the…read moretime to provide a thorough answer to each question. Staff is courteous and detail oriented.

Dr Kaplan has an extremely busy practice, yet she takes the time and intensity with every visit…read more Sometimes the wait requires patience, yet I understand that her quality caring with every person can put her behind her scheduling.

I needed to be seen for a new problem and was able to get in quickly. The location was a little…read moretricky to find (listening to Siri on my phone) but the directions I was given by the office helped. Jus west of la Cholla on orange grove. I was able to get there off of la Cholla by turning into the Starbucks. There are a lot of offices and parking was crowded but available. I was checked in right away. The wait was under 15 minutes to be seen. Even though I was there for something specific, they checked my vision and did eye scan. Dr. Rosenlof was patient and explained the situation and options. I was very satisfied with the whole experience.

Never did get to see the doctor. After waiting over an hour in the waiting room I left.read more

When I lived in Tucson AZ several years ago I went to Dr. Lewis for a few years before I moved to…read moreMaryland to be close to my family. I was sad to leave Dr Lewis because he was the best Dr., kindest, most thorough Dr. I had ever been to. I hated to leave his practice. Now living in Baltimore, having gone through 3 incompetent opthamalogist I finally found the "new" Dr. Lewis who I have found to be very much like Dr. Lewis in AZ. What a relief to find another competent Opthamalogist with the same attention to detail and a caring concern for my eye health. If Dr. Lewis happens to read this I want to thank him for his concern and care while I lived in Tucson, AZ. I have found that in Baltimore, excellent doctors are hard to find. Thank you Dr. Lewis. Joanne Larman

I can't say enough. I had an eye infection that only increased in severity throughout the day. I…read morewent to a different eye doctor who just prescribed me medication and a specialist who wouldn't have an opening until April. So I called this office; they took me in on an emergency appointment. My wait time was minimal. Dr. Lewis figured it out immediately. By the time I left the visit, I already had relief; but more so just gratitude that he was able to help me to get on the road to recovery.

Dr. McCarty is top notch!! She closed up my basal cell incision. It looked really good from day one…read moreand has only gotten better with time. She is truly a master worker and super sweet. All of my friends and family tell me how good it looks. I would definitely recommend her to anyone needing plastic surgery. The best!! The staff are all very nice and are always available for any questions or concerns along my journey. This picture is five days post-op. See what I mean?!?

This had to be the worst experience I've ever had. The biggest scam told me that they would give me…read morea form that my insurance would cover my glasses that was an absolute lie spent $700 and got the worst pair of glasses that I've ever received had them redo them. One time cannot even use them. do not walk away from this place run

Dr. Johnson Co recently joined the Pima Eye Institute. He is exceptional. He is a very…read moreintelligent, logical and compassionate doctor.

I had cataract surgery here by Dr Sanan. He wrecked my eye sight in my right eye. When I went…read moreback for a check up I told him I could not see distance with my right eye and vision now had blurry spots. He looked and said" I bet you have good midrange vision?" What? He also told me that Lasik would probably help me BUT he would not touch me. As if I would ever let anyone touch my eyes again. Just be wary as my vision has been diminished greatly by this doctor. Yes I still have to wear glasses to see far but now I get the added enhancement of blurry spots. thanks a lot Doc.

Dr. Zie is a superb optometrist. She took the time to listen to my concerns, did a thorough exam,…read moreand went into detail with me about my diagnosis and various treatment options. I feel so lucky to have found her! The staff is friendly, helpful, and courteous, making my visit here even more wonderful.

Dr Z treats every patient like family. She makes sure you are receiving the absolute best care…read more She's the best eye doctor for every stage of your life. Her equipment is state of the art and she has lots of glasses to choose from. Most insurances are accepted. I felt safe at my appointment. They have limited appointments, require masks and clean any glasses you try on. My whole family sees her. I highly recommend her.

Dr. Lee and the staff was great! I was able to make an appointment for the next day. The…read moreexamination room was very clean and organized. Everyone was friendly, helpful and was able to get in and out in a short amount of time. There is a large selection of glasses to choose from (I assume at different price points). I was told they have over 3,000 pairs of glasses! There are also 1-2 opticians who can help you choose the best frame for your face or a look that you are going for. Despite it being winter, they were kind to offer me water while I waited/ filled out the short form. I was given a sheet to inform me of my benefits and an assistant went over the costs of daily contacts compared to bi-weekly and monthly. Dr. Lee was professional and did a great job explaining the importance of having eyes dilated to check for retinal detachment for patients with high prescription. I appreciated her patience and time she took to answer my questions. She also was able to give me a sample of gel eye drops I was curious to try (I had not gotten around to it because college life) and informed me she would follow up in a couple weeks to see whether I'll be going with the biweekly or dailies. I thought the office was great and would recommend their services!

The staff was super friendly. The Dr. is AMAZING with kids. My daughter felt comfortable and…read moreeveryone was super patient .

I had a vitrectomy for both eyes with Dr Cameron Javid and I'm over the moon with the results. My…read morefloaters were worse after cataract surgery but I feel like I can finally appreciate the results! Everything went pretty smoothly except for a little scheduling blip but it worked itself out.

This is a hard no…read more Prefacing here by saying this was an appointment requested by my optometrist (in Chandler) to establish baseline health of my retinas as I get older. I've had glasses since I was 4 and have seen plenty of ophthalmologists. Had I known what to expect here, I would have pursued his referral in Phoenix. From the jump this place is not patient focused. Long waits on hold for an appointment (where at first, they'll tell you to text for an appointment and when you do, if it's your first they'll tell you that you have to call), packed waiting rooms, impersonal treatment, hours to actually see a physician. Prior to my appointment I called and asked about counteracting drops for the dilation and was told they had them. When I arrived there on my own (as my husband was stuck in Chicago) I was told by the first assistant that no, they don't have them. Why not?? She didn't know but every. single. patient. in the building gets dilated, so why wouldn't they???? The assistants do both intake and diagnostic and there are so many patients that you're treated like garbage. One assistant tried to hold my head closer to the equipment for proper imaging and didn't let go until I asked her to. I'm not a four year old and she never asked me to move closer and she then started shouting what she wanted to do next. I asked her if she was used to shouting at people - she said yes. I understand that some patients here are potentially hard of hearing but there was absolutely no kindness in her approach as well as the others who were 'taking pictures' - which is how they refer to imaging. The only real kindness was from the male assistant who sat me in the exam room prior to the doctor arriving. He was apologetic about the number of people ("yeah, three doctors in today, it's busy", he says) I thanked him for his kindness and told him he'd been the only one to offer it. My appointment time was 2:30 and at 4:00 I was still waiting to see the doctor. Had I not already had eyes dilated, I would have walked out. At 4:15 the doctor arrived, asked a few questions, reviewed the imaging and examined my eyes. Told me my eyes were very healthy and that he'd send a report to my doctor. Two minutes max and he walked out the door right after saying no need to schedule a follow up appointment. If I had needed one I'd have gone elsewhere. Retina Associates is a slow and poorly managed assembly line not about making the patient feel comfortable or actually cared for in any meaningful way.

Cataract Surgery: "Don't Worry! Be Happy!" [My Testimony,…read moreJune 19, 2024] When the smiling dentist coming at you with the drill says, "Don't worry!" You: "Easy for you to say! You're on the other side of the drill!" When the smiling surgeon reassures you about cataract surgery says: "Don't worry!" You: "Easy for you to say! You're on the other side of the scalpel!" Yesterday, Dr. Henry and his surgical team provided all kinds of encouragement, and the anesthesiologist, Dr. "C" (as she called herself), gave very fine, graphical, and believable examples of the few sensations that I actually WOULD be feeling. But, no matter what encouraging words I heard and read about yesterday's cataract surgery, as I was being prepped for it while lying on my gurney - no matter WHAT I was telling my emotions, my emotions kept whispering back, "But, how do you know what is going to happen?!" The fear of the unknown does not like to listen to statistically based comforts. Situations like this tend to intensify one's prayer life - if one has someone to pray to! Fortunately, I do, and it sure helped. But I also wanted to reassure anyone reading this little testimony that those comforting words that came from my surgeon, his team, and his pamphlets really ARE true! I not only felt no pain; I didn't feel or see a THING! No scalpels, no thumbs! The drops and gel that they apply make the vision in your affected eye so blurred and anesthetized that you see no details of any kind, and feel very few sensations of any kind. They put a covering over your face, so that your good eye sees nothing at all. Then they open a little opening in the covering to expose that little "patient." That eye just "sees" some dull colored background light with no details whatsoever. During the entire procedure, I "saw" absolutely nothing: no scalpel, no thumb! I also "felt" absolutely nothing. This went on for what seemed like ten or fifteen minutes; I was still waiting for something to start when they announced that it was finished! That was it. Over the years, even though I have spent most of my days working on my laptop, that eye had become worthless for reading anything. But, when I woke up this morning my "new" eye, which had been the far worse of the two, saw things in better detail than the formerly good eye! And with my surgically corrected new eye, that eye can read what I am now typing here with no glasses at all! Yesterday, even with glasses that uncorrectable left eye saw nothing that I had read or written but a black blur! I told Dr. Henry this morning that I feel like a kid at Christmas eve who went to bed hoping to get a jackknife and being given a new pony! So, "don't worry, and be happy!" You are in good hands! And thank YOU, Doctor Henry, you and your marvelous team! In a few more weeks you get to work on my RIGHT eye! Reed Merino, M.Div. (age 83) ReedMerino@gmail.com

My elderly, low vision family member had an infection in her seeing eye that needed to be checked…read moreout. Dr. Lewis was the first appointment available, and he pulled in Dr. Maltzman since he regularly worked with her. Dr. Maltzman prescribed antibiotic eye drops and scheduled a follow-up with her at the start of the following week. At that appointment, the condition had not improved, so he added another drop and--because the cornea was involved--got her in to see Dr. Bakewell two days later. Dr. Bakewell took a corneal scraping to determine what antibiotic would work best. The testing process, unfortunately, takes 3-5 days. He had her back in as soon as the results came back and called the local compounding pharmacy to get the appropriate antibiotics in our hands that day. He also called Dr. Duerksen to see if she could fit my family member in to fix her ectropion eyelides, since he thought it contributed to the infection. The phone calls were much appreciated and beyond what many doctors would do. For the next month, he saw my family member every week to check on her progress. When she became ill and passed, we notified the office so they would cancel future appointments. Within days we received a sympathy card from the office. Our family's experience with Drs. Maltzman and Bakewell was 5-star. Do make sure you get electronic confirmation of appointments made over the phone.