I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

Blake, Matt, and Microworks helped me with a couple of carpentry projects. Both turned out great…read more The team really listened to the need, charged a fair price, communicated well, and did really great work. I'll work with them again and again!

Prices were higher than two others with comparable materials by a few thousand dollars. Very nice…read moreand professional but not competitive

I came to floor modern for a first time. Met with John and got a quote for laminate…read more Very fast and officiant, excellent workmanship. Very happy with my floor.

We went to 5 different flooring stores. Five. Flooring. Stores…read more We went to Floors Modern twice. The first time, they were the first store we went to and we would dub them later "the expensive flooring store." The second time was to book our floor install because, as it turned out, they were not the most expensive at all. In fact, they had the floor we WANTED at the price we NEEDED. A few general comments: 1. They have a full range of products - so talk to them, they will help you narrow down what is best for your particular conditions. 2. We worked with Garth Burak who was very, very helpful and super responsive to inquiries. 3. THEIR INSTALL TEAM WAS DUCKING AWESOME. Fransico was THE MAN and had more hustle in his baby finger than most people have in their whole body. He busted his but to get the demo done in a day. Huge. KUDOS. Alex was the site forman and he was also awesome, super communicativ. 4. The floors look gorgeous. The team cleaned up after themselves. I can't say enough good things about the experience.

I needed to pick up a sheet of fire-rated plywood last week in the absolute down pour of rain…read more Chris in the yard was incredibly helpful to find exactly what I needed and manage to help me get it into the back of my truck to transport to my job site. Excellent service and we love to support another Port Coquitlam small business. Sharon Site Supervisor Dulex Construction

This place is a complete rip off the sales manager Jake revel basically said I was a liar when I…read moretold him that a sales associate by the name of Cori that had helped me told me that they had marked the breaker up in price due to the supplier having a fire and not able to get breaker on shelves I found this unbelievable so I asked for the manager jake revel said to me I know Cori and he would not have said this Insinuating that I had made this up and says if I want this let's come to a price agreement then i said again it is a slap in the face to hear what Cori said so jake now upset tells me if I don't want it to leave and no discount now he should not be in management he don't know customer service Home Depot is way cheaper and has everything including my breaker for $28 The same one that they tried to charge 54.98 for

Great Price!!! they beat every other quote by hundreds and even thousands. You need to know what…read moreyou want as they do not spend a lot of time holding your hand through the process but they were pretty easy to deal with and they did very good work.

they are NOT closed. Not sure why yelp has false information despite them trying to update it. They…read moreare open Monday to Friday and even saturdays and the customer service has been very good so far. They utilized the granite slab very well which allowed me to save costs on buying extra slab. Yan is the owner and has been very customer focused.

We had West Van Irrigation install our Christmas lights this year. After a bit of a rocky start,…read morethey really stepped up to the plate to make sure we were satisfied with the service. Today Travis came to take down our lights. Not only did he work quickly and efficiently, he made sure that all the boxes were properly packed and put away in the garage. The real test for any organization is how they deal with an unhappy customer. West Van Irrigation made it a point to listen to my concerns and make sure they were addressed.

Don't know where to begin. This company just cares about taking your money. Our lights were…read moresupposed to be replaced with LED. I paid for it, but they put in crappy cheap lights. Pipes crack on sprinkler system every winter, they charge and charge and don't care about customer service. Don't use them.